Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.48

4.5 Rating 1,713 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 11th August 2026

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My watch arrived damaged, but customer service quickly responded and resolved the issue within a week. Very happy with my Archetype Archer! Get a lot of looks and compliments.”

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Posted 5 years ago

“Great service,,”

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Posted 5 years ago

“I'm HAPPY to say I'd been looking for a watch that was not a self wind / elect. Or modern. My husband has one of those metabolisms that stops% starts reverses speeds up or slows down watches..ive bought CHEAP watches and expensive ones and it didn't matter. We put leather, plastic and moleskin behind the watches to keep it off his skin no dice... So after 40 years of marriage and approx. 100 watches we FINALLY have success thanks to YOU.... He is EXTREMELY HAPPY WITH his Marlin Timex and it arrived the day before our ANNIVERSARY AGAIN MANY THANKS... Finally he has no excuse for missing appointments or picking me up late.”

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Posted 5 years ago

“OK but shipping was a hassle”

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Posted 5 years ago

“It lasted all of two days, then died.”

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Posted 5 years ago

Hey Jon! Sorry to hear about that! Our team is happy to return that item for you! Just shoot the a quick email at contact@watches.com and they will take care of you!

Posted 5 years ago

“big choice, good price, fast delevry : what else could we expect ?”

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Posted 5 years ago

“Great looking watch. Fits great and is exactly as shown.”

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Posted 5 years ago

“Amazing watch if i got it as still waiting for it”

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Posted 5 years ago

“Great, efficient service at an affordable price. Will definitely shop here again.”

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Posted 5 years ago

“Watch was as expected, delivered quickly, and at a great price!”

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Posted 5 years ago

“My watch arrived very promptly - within four days which was nice. The owners manual didn't really tell me how to set my watch - time, date, etc. I called and an awesome operator walked me thru it. The one thing I would say that needs to be improved is to show a true representation of what the watches actually look like on your website. That is, the picture of my watch (and I'm assuming all the other watches you sell) looks much better than it actually does in reality. In short, the picture makes it look brighter, and it has far more "pop and sizzle" to it than the way it looks on my wrist. I understand you need to make a profit and present your watches in the best possible light, but such a contrast between your website and what actually is is unethical and misleading. Even so, I will buy another watch from you. Thank you...”

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Posted 5 years ago

“Great experience”

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Posted 5 years ago

“very very good stor..”

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Posted 5 years ago

“Perfect. Fast and no surprises”

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Posted 5 years ago

“excellent service with great products. delighted”

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Posted 5 years ago

“Excellent customer service. Fast shipping and had the watch I needed. Highly recommend”

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Posted 5 years ago

“order watch (money taken from my bank immediately ...and that is okay) wanted to return it It was such a hassle .........and no return label (most sellers have return label) shame on you.... then I had to pay to return then I had to ask when I would receive refund....took way too long will NEVER USE YOU AGAIN”

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Posted 5 years ago

“the package was mis-sent to Thailand I paid for the "route" service but the delivery record is not correct, it showed a 2019 record and said it has already been delivered The watch does not even work properly, it does not work after winding.”

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Posted 5 years ago

“Watches are of quality and the price are within reach of all with their range of watches.”

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Posted 5 years ago

“happy with all aspects of transaction.”

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Posted 5 years ago

Watches.com is rated 4.5 based on 1,713 reviews