Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,664 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“Have always had a good experience when ordering from Waterdrop. Orders arrive in good time with helpful email updates along the way.”

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Posted 3 years ago

“I love waterdrop and the variety of drops they do. Highly recommend”

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Posted 3 years ago

“Waterdrop are very good have had no problems”

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Posted 3 years ago

“Consistently good customer service and products”

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Posted 3 years ago

“love them,”

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Posted 3 years ago

“Creators of great flavoured water drops, and a company who are ethically responsible, and believe in sustainability”

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Posted 3 years ago

“Very nice taste great and no badness in them.”

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Posted 3 years ago

“Really tasty makes drinking water easier”

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Posted 3 years ago

“Great products at a reasonable price.”

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Posted 3 years ago

“Fantastic company”

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Posted 3 years ago

“Wonderful company. Products are shipped from Austria so on average they take about a week and a half to arrive. The flavours are lovely, and the ones I didn't like I have now discovered I can drink hot and they are gorgeous. Would definitely recommend.”

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Posted 3 years ago

“So easy to use and carry”

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Posted 3 years ago

“I absolutely love Waterdrop! So exciting receiving my parcels”

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Posted 3 years ago

“I love love LOVE the brand.”

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Posted 3 years ago

“Great service and fabulous flavours! Will continue using.”

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Posted 3 years ago

“Great customer service brilliant product.”

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Posted 3 years ago

“I couldn’t wait to try SNOW and I was not disappointed! One of my top 3 flavours for sure. Please, please bring it back permanently Waterdrop.”

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Posted 3 years ago

“Love the new flavours - adding some cherry in is genius. I'm drinking about 4ltr a day.”

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Posted 3 years ago

“Love my hot container. Keep my tea hot for ages. Very impressed”

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Posted 3 years ago

“Fab items! The black frosted bottle is a great handy size and the microtea is a refreshing change to other hot drinks”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,664 reviews