Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,784 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“Decent products, although some of the flavours could perhaps be stronger. I also like the glass bottle I purchased, despite the small imperfection in mine. Why 3 stars then? Because of the time it took from the point of placing the order, to the point at which it was dispatched. I made the "impulse" purchase based on a YouTube advert and by the time it was delivered I had all but lost interest in the idea. I was "compensated" for the delay in dispatch with a code for Free Shipping, but only if I spent another £30 on a product they hadn't even dispatched, in the 30 days following the email. Not that useful in the way of compensation either, given that they offer Free Shipping when you spend £49 anyway.”

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Posted 3 years ago

“I couldn't wait for my order and finally, I manage to drink enough water during the day. Thank you”

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Posted 3 years ago

“Just tried Nero, and Flair both lovely flavours, I definitely drink more water now than I’ve ever done.”

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Posted 3 years ago

“I am so impressed with everything I have tried so far”

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Posted 3 years ago

“I like a quality of product, simplicity a I love the look of the product it’s hard to chose.”

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Posted 3 years ago

“High quality and great service again!”

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Posted 3 years ago

“Wonderful products, can highly recommend!”

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Posted 3 years ago

“Haven’t received it yet even though it says it’s been delivered, emailed you - no answer.”

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Posted 3 years ago

“Excellent product, drinking more water and loving it”

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Posted 3 years ago

“I don't like drinking plain water. These microdrinks are subtle and make all the difference. Not being a great water drinker before it took a bit of getting used to. The difference is amazing. no more headaches and my appetite has improved. Some of the flavours I prefer over some others but I will certainly be buying them on a regular basis. I use 4 per day and try to drink 2500litres a day. Lol the only downside is visiting the toilet more often.”

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Posted 3 years ago

“Amazing company with a wonderful ethos and the best customer service”

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Posted 3 years ago

“Awesome products, love them all! Unfortunately I clicked on the wrong lid and it doesn’t fit my bottle (doh!) hey ho!!”

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Posted 3 years ago

“Fast delivery. I love the new flavours being developed.”

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Posted 3 years ago

“Would love to review, but my starter pack has been delivered to the wrong country. So, not impressed by my first experience.”

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Posted 3 years ago

“Excellent way to drink more water 👍”

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Posted 3 years ago

“Have been purchasing from waterdrop for over a year… 5 tumblers later and each lid breaks within months. Lovely design and keeps warm, but due to lid issues I can’t use and everything leaks”

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Posted 3 years ago

“I like the idea of Waterdrop so even though seems expensive wanted to give it a go. Tried 3 out of the 5 flavours I ordered and really don't like the taste. Went to look at returns and it's pretty simple that they don't accept anything that's been opened (even though the rest of the pods are sealed), and if you want to return you do at your own cost to Germany. This isn't ideal for a fairly new type of product”

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Posted 3 years ago

“An excellent way to increase water intake”

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Posted 3 years ago

“I love waterdrop! I usually don't drink much water but I've been swapping my soda/fizzy drinks for waterdrop and it tastes so good!”

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Posted 3 years ago

“Beautiful flavour of raspberry”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,784 reviews