“Delivery took longer than 3-5 days advertised on their website. The delivery was done with GLS/ParcelForce which unfortunately is one of the worst reviewed delivery companies to work with - Long story short I had to wait for the product to be redelivered as they failed to deliver in the first attempt with no phone-call or delivery card left and when the product was finally delivered the branded box for the product was damaged and ripped. Fortunately product itself was not damaged. Altogether I didn't have the best buying experience with waterdrop.”
“After years suffering with water infections, I discovered that this was to do with not drinking enough water. I found it hard to drink plain tap water as I can taste the chemicals in the water. I originally just wanted a glass water bottle to drink the filtered water in the office, but since working from home, the drops have helped me drink enough water every day. Feeling much more positive about my health now.”
“Thank you for sending this review as I do need to express my concern. I have really enjoyed all the water caplets as I struggle to drink large amounts of plain tap water. However I really feel the packaging is an issue. Why does each individual cap have a blister cap? It’s needless. Please reconsider this as an option could be a bulk buy of say 50/100 of caps in a recyclable material bag or box which can be decanted straight into a glass storage jar which could have Waterdrop logo design on it. This makes more sense for all the family to use.”
“My neighbour introduced me to Waterdrop which was great, makes me drink more water which I can flavor with my favorite drops, instead of drinking just plain water. Tea drops are good too, along with all the other items they sell - the ones I have purchased have all been excellent.
Reusable packing or you can recycle all.
Delivery times are great.
Keep up the good work Waterdrop!!!”
“Decent products, although some of the flavours could perhaps be stronger. I also like the glass bottle I purchased, despite the small imperfection in mine. Why 3 stars then? Because of the time it took from the point of placing the order, to the point at which it was dispatched. I made the "impulse" purchase based on a YouTube advert and by the time it was delivered I had all but lost interest in the idea. I was "compensated" for the delay in dispatch with a code for Free Shipping, but only if I spent another £30 on a product they hadn't even dispatched, in the 30 days following the email. Not that useful in the way of compensation either, given that they offer Free Shipping when you spend £49 anyway.”