Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,676 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“As one who does not drink enough water, Waterdrop have given me the opportunity to drink more water! My favourite flavours are Youth & Focus. Great product & thanks for encouraging me to drink more!!”

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Posted 2 years ago

“I love this company. Great products and brilliant customer service.”

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Posted 2 years ago

“I found Waterdrop by sheer chance ! I'm a tennis fan and was curious as to the advertising on Novak Djokovic's kit ! This led me to the website where I was curious enough to give the taster selection a go. The delivery was within a couple of days and I am officially hooked. The range of flavours are brilliant and I plan to work my way through them all 😊. No more boring plain water in this household.”

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Posted 2 years ago

“Beautiful bottle and I’ve enjoyed every flavour that it comes with in the starter pack - have just ordered some more. Really encouraging me to drink more water. Thanks!”

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Posted 2 years ago

“The products are all fantastic and the shipping is super fast.”

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Posted 2 years ago

“First-class products with a commitment to the environment in every way”

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Posted 2 years ago

“Beautiful bottles and sustainably packaged. I bought the large 1l bottle and glad I did as the little tablets taste quite strong. Some lovely flavours. I’m drinking more than double what I used to. Only been a week so nothing noticeable yet.”

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Posted 2 years ago

“Loving the subtle flavours.”

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Posted 2 years ago

“I love the lemon tea out of the 3 flavours it's the strongest taste, love it!”

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Posted 2 years ago

“Waterdrop always provides high quality be that accessories or microdrinks. Our whole family loves the products.”

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Posted 2 years ago

“Super easy to order with and their products are lovely. I wasn’t a big water drinker until I tried these! The microdrinks are easy to transport making it easy to stay hydrated on the go. Delivery is also quick.”

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Posted 2 years ago

“I love Waterdrop! What more can I say! Customer service is excellent, orders arrive quickly, products are fab. Love!”

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Posted 2 years ago

“A marvellous solution to drinking healthier, without compromising on taste. Ordering is easy, delivery is efficient and products top quality. What more could you want from an online retailer.”

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Posted 2 years ago

“Love the products and delivery is swift”

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Posted 2 years ago

“Great company with loads of different flavours, a really great way to try and drink more”

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Posted 2 years ago

“Fantastic for ADHD. I remember to drink because I enjoy it. I love the flavours and variety. I also love the insulated bottles.”

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Posted 2 years ago

“I love their tumblers and cubes but now I can’t go and check them out in person as they closed the physical stores. I loved the samples of the cubes before I bought them. The online delivery is quick and easy. I love their reward program.”

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Posted 2 years ago

“I think everything about waterdrop Is great, from the taste to the fact that Is environmentally friendly and makes you drink more water 🥰”

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Posted 2 years ago

“refound waterdrop after a brief time away from it! so happy again!”

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Posted 2 years ago

“i have had Waterdrop before and found the whole experience to be good.. However 2nd time round the delivery totally failed (delivered to the wrong address) and trying to resolve this with both Yodel and Waterdrop has been painful.. The telephone number for WD doesnt work so cannot call anyone, was emailed a form to fill in to help them investigate - did that straight away and no comms since then (5 days later) have chased and no reply.... It shouldn't be this difficult so be warned if something goes wrong there are issues.......”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,676 reviews