Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,663 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,663 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the concept Bottles are lovely Sleeve gives extra protection The cubes are interesting Some great flavours Already ordered my next lot x”

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Posted 1 year ago

“Great products”

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Posted 1 year ago

“Cola had a disgusting after taste. I returned 3 unopened packets two week ago. I completed returns info online before sending as was requested according to their website. The return was tracked and was received a week ago. I have tried contacting them but no response and I’ve still not received my refund. Can someone please action my refund? It’s really a terrible customer service!!!”

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Posted 1 year ago

“Love my water drop and look forward to my delivery - always excellent!”

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Posted 1 year ago

“Been a returning customer for nearly a year now and cannot find any faults :). Great customer service, speedy delivery and love all the microdrink and ice tea flavours (the new raspberry ice tea has gone straight to the top of my fave drinks). Keep doing what you're doing Waterdrop :)”

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Posted 1 year ago

“Fast shipping, great drinks and excellent customer service!”

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Posted 1 year ago

“Fantastic prompt service from order to delivery, I'm totally in love with my very pretty steel bottle and the iced tea drinks are so lovely!”

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Posted 1 year ago

“Ever since I first found out about waterdrop UK, my obsession has been real, even down to buying the Lucy cap and bottle. I even enjoy the My hydration app to the point I’ve even got my doctor downloading it”

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Posted 1 year ago

“I love Waterdrop! I used to drink 2-3l of diet soda and rarely anything else. I now use the Waterdrop app and drink around 3l water a day. The glass bottles are gorgeous and there are loads of flavours to choose from. I can wait to try them all. I'm also saving points for free gifts like a bottle brush/new spout top.”

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Posted 1 year ago

“Great as always!”

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Posted 1 year ago

“Enjoy the flavours and how refreshing they are, It really helps me to stay hidrated!”

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Posted 1 year ago

“Very nice product. Nice taste”

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Posted 1 year ago

“Speedy delivery, great items- very happy with the order.”

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Posted 1 year ago

“Loved my thermos bottle and my selection of waterdrop capsules. Able to go through and choose my favourites,enabling me to order the ones I really like.Love the peach tea and blueberry. Makes hydrating a pleasure.”

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Posted 1 year ago

“Good brand with many options to buy”

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Posted 1 year ago

“I’m very pleased at this product”

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Posted 1 year ago

“I love Waterdrop as an alternative to squash as there is no sugar or nasties in them. I drink a lot of water anyway but these do make me drink more as they taste very pleasant without being sweet and sickly.”

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Posted 1 year ago

“After being advised by my physiotherapist to drink more water, I found Waterdrop on social media. I don't drink plain water so decided to give the Starter Set a go. A lovely decorated bottle with 6 flavours to choose. Wow! Was I impressed. I told my son and sister about them and both equally impressed and ordered too. Great bottle, great tasting water and a 100% customer care team. Thank you”

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Posted 1 year ago

“I love waterdrop and would never go back”

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Posted 1 year ago

“I much prefer this bottle. I found the glass one hard to clean, even with a bottle brush. I also chipped a piece off when I didn't screw the top on right.”

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Posted 1 year ago

Waterdrop UK is rated 4.7 based on 4,663 reviews