Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have been drinking waterdrop for 4 years now and I love it. It really does help me drink more.”

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Posted 1 year ago

“Delivery time is far too long!”

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Posted 1 year ago

“Can’t review as the numerous items I ordered have never arrived. Won’t be recommending.”

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Posted 1 year ago

“My last order was a bit disappointing, sited of the lemon and lime that I ordered, I received lime green coffee, not totally unpalatable, but not what I wanted. The raspberry elderflower arrived as crumbs, love the taste, but very difficult to get in the bottles I use. This won't stop me ordering again, as really am enjoying the product”

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Posted 1 year ago

“. I’m not a fan of water so these help me to drink more. They aren’t too sweet either so it’s easy to drink more.”

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Posted 1 year ago

“These are just the best, they filter the water and leave no after taste. They work very well there is no lime scale or scum round the water. I use them to filter all my drinking water”

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Posted 1 year ago

“Great service and communication”

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Posted 1 year ago

“Raspberries are my favourite fruit so I was delighted when saw I can actually get Water drop Raspberry. They are lovely and refreshing”

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Posted 1 year ago

“Since I treated myself to the advent calendar last year I’ve been a fan. Already have this years advent calendar on pre-order! Love the range of flavours, drinkware, app to track hydration, and rewards!”

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Posted 1 year ago

“I have been on a mission to drink more water this year. For many medical reasons. I’m now into eight months of ensuring I drink at least 2 litres a day and Waterdrop has made it effortless. The delivery is swift and the drinks and bottles are quite addictive.”

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Posted 1 year ago

“Really excellent taste 👍”

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Posted 1 year ago

“Good customer service communication considering I’ve just placed my third order with them. As a brand I have continued to recommend them to all my friends and family to try their products”

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Posted 1 year ago

“Been using waterdrop for 2 years and they have never let me down, enjoyed every product I've bought from them and the boxes last ages as well, extremely happy”

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Posted 1 year ago

“My fav is melon & berry. The only gripe I have is that the berry takes soooooo long to dissolve. Sometimes there’s some left at the bottom even after stirring in a glass or shaken up in my water bottle.”

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Posted 1 year ago

“Love this. All the flavours are brilliant. Definitely help me drink more water”

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Posted 1 year ago

“Great service good communication Would be better with a dedicated email or contact number to resolve any issue”

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Posted 1 year ago

“Love water drop!!”

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Posted 1 year ago

“One of the best flavours really refreshing and nice so cheap price per drink”

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Posted 1 year ago

“The cola flavour is totally the best. Fizzy drinks are a thing of the past for me.”

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Posted 1 year ago

“Waterdrop never fail to deliver in a timely manner, no problem with this purchase thank you”

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Posted 1 year ago

Waterdrop UK is rated 4.7 based on 4,738 reviews