Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,662 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“Well received and on time”

Helpful Report

Posted 11 months ago

“Didn’t think I would like the orange but it is really lovely very refreshing”

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Posted 11 months ago

“Love this company. I drink so much more water now, and the iced tea especially is gorgrous. Bonus too, my cat LOVES the pods. He collects them. :)”

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Posted 11 months ago

“I generally love Waterdrop but I never received my last order (which was placed at the start of July) and I’ve struggled to get help from the customer service team. I reached out to both Yodel and Waterdrop—this problem still hasn’t been sorted.”

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Posted 11 months ago

“the product is very refreshing over the day and good choucses”

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Posted 11 months ago

“Love it. Love the flavours, love the variety. Definitely encourages me to drink more water!”

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Posted 11 months ago

“With such lush flavours, we are spoiled for choice. I can't honestly say which one is my favorite. But i will say.......i love the natural flavours of waterdrop. And with no added sugar its a great benefit for those of who are diabetic. I didn't use to drink much water......after all......plain water is just so UNINTERESTING, but now that i have tried Waterdrop, my intake of water has increased for the better. Not only am i happier, but so is my doctor!!!”

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Posted 11 months ago

“Love the Cola, tastes lovely! Will re-order”

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Posted 11 months ago

“Great products taste great , brings a spark to drinking water.”

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Posted 11 months ago

“Great way to add a little flavour to liven up water - use these all the time (especially the Cola flavour!)”

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Posted 1 year ago

“Loving all the different flavours I’ve tried so far. I’ve definitely drunk more water since I started with these cubes. I’ve even recommended them to my line manager at work. Already picking out the next flavours I want to try. Thank you Waterdrop.”

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Posted 1 year ago

“Excellent items with quick delivery. Never consumed so much water since I started ordering these and feel the benefit already.”

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Posted 1 year ago

“I Truly Hate Water, I Have Tried Many Similar Products And Always Failed. I Love Drinking Water Since I Have Tried Waterdrop, Not Had A Fizzy Drink Since Starting.”

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Posted 1 year ago

“Flavours I wanted were sold out. Took ages to deliver the ones I ordered, when I got them they were mostly crushed.”

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Posted 1 year ago

“Love waterdrops but took along time to be delivered but all good in the end.”

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Posted 1 year ago

“I was mislead by the different packaging. Not everyone clicks into them, I believe this could have been advertised better otherwise I wouldn't have purchased these. When I reached out about this, I was not impressed by the attitude I received. This has really put me off buying anymore.”

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Posted 1 year ago

“As I’m not a big water drinker thought I would give it a go, guess what it works! A bit strange at first, think it’s a sugar thing! I have set up a subscription but it was disappointing to see that the taster pack is not included. A very small point postage is far too expensive however if you want the goods you have to receive them. Love the product just not sure about the subscription, we’ll see. Product is a 10 out of 10 thou.”

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Posted 1 year ago

“Great range of flavour combinations and such a quick service. Would highly recommend.”

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Posted 1 year ago

“Both Flair and Snow are lovely and tasty. Disappointed that the bottle brush doesn't fit the neck of the bottle I have, therefore had to purchase a brush that would go through the narrow neck of the bottle.”

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Posted 1 year ago

“It’s the first time I’ve tried type of drink and know there are some more on the market, I found waterdrop helped me consume more water. I will try other brands.”

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Posted 1 year ago

Waterdrop UK is rated 4.7 based on 4,662 reviews