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Welcome Pickups Reviews

4.8 Rating 6,411 Reviews
97 %
of reviewers recommend Welcome Pickups
4.8
Based on 6,411 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Anonymous
Anonymous  // 01/01/2019
After a 15 hour flight and and hour through immigration I was so thrilled to see our driver waiting for us in the airport pickup area. Nikos was courteous and attentive. Our car was spotless and he had water and a welcome bag. Exactly what we needed. Thank you for the updates and confirmations in the weeks prior to the trip.
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Posted 7 years ago
Cheerful, professional and efficient service. Special mention to Demetrios in Athens, and Luciano and Christian in Rome and the may 22 driver I have lost details of. He went out of his way to help fix a phone problem. The little things that count. Well done.
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Posted 7 years ago
Our driver was introduced to us by email prior to arrival. Our inbound flight changed due to a missed connection and they were able to change the pickup to our later arrival. Giannis was on time with a plaque waiting for us outside customs. Helped us with our luggage. Explained some details about our trip into the city. All around a great and safe way to arrive into Athens. 5 stars to Giannis and everyone else involved.
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Posted 7 years ago
Brilliant service . Met at airport , no waiting . Comfortable journey , friendly driver .
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Posted 7 years ago
Vojtech, our driver, was prompt, courteous, and very interesting to talk to.
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Posted 7 years ago
My husband and I had a great experience with Welcome Pickups. We booked them from Chile, South America, with a couple of weeks in advance for two rides in Spain. The first one was on May, 14 to pickup us at Barcelona’s airport to take us to our hotel. The driver assigned was waiting for us and he was very polite, he helped us with the luggage and drove very well. Yesterday, was our second time to use this excellent service. The driver assigned picked up us at our hotel in Madrid and took us to the airport. He also was very polite, bilingual and helped us with our luggage. Welcome Pickups is a trusty company. I recommend it.
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Posted 7 years ago
Driver spoke good English, was courteous and helpful
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Posted 7 years ago
Good service. No frustration. Recommend to all travelers.
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Posted 7 years ago
I've got 2 experiences with Welcome pick ups. Both in Rome, nice ones.
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Posted 7 years ago
I would recommend it everybody, good comminication On time, i would do it again
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Posted 7 years ago
good punctuality Professional drivers who know the city. very friendly
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Posted 7 years ago
Online booking was easy and user friendly. A few days before the pickup, i got the informative email with the photograph of the assigned driver and his handphone number. Any of my queries were promptly answered. The driver spoke good english and was very punctual. He made my family and I feel welcomed and was very helpful with our luggages. I'm extremely happy with the 4 pickups that I booked in athens and would highly recommend this service to my friends.
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Posted 7 years ago
Armando was great. He was very professional, knowledgeable, and pleasant to talk to on my way to the airport.
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Posted 7 years ago
Perfect organization already before the travel started. We were informed about the name of our driver, his mobile number and photo, what gave us a good and safe feeling. Professional welcome at the airport (the only driver with a tablet instead of a handwritten cardboard). The driver helped us with our luggages. Safe and comfortable drive in a noble limousine. I can recommend the service of Welcome Pickups.
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Posted 7 years ago
The driver arrived on time and was very helpful and polite. We look forward to meeting your next driver back to the airport. Thanks
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Posted 7 years ago
The driver communicated with me before the pickup to make sure I didn't worry. She had a great personality, was very knowledgeable and had a new model Mercedes that was spotless. A great way to end my vacation. No stress at all
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Posted 7 years ago
Prompt service and reasonable price.
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Posted 7 years ago
Nice Drivers, great service, great cars, sends photo of driver assigned and driver contact number. Love this service, used it all over Europe.
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Posted 7 years ago
I used Welcome Pickups for 4 transfers in Athens, Gr. The four drivers were on time and easily identified each time. They all were very helpful, courteous, and informative. The transfers were truly a pleasure. I will definitely use the service again wherever it is available.
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Posted 7 years ago
Roger was waiting for us and very informative on the way to our hotel
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Posted 7 years ago
Welcome Pickups is rated 4.8 based on 6,411 reviews