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Welcome Pickups Reviews

4.8 Rating 6,398 Reviews
97 %
of reviewers recommend Welcome Pickups
4.8
Based on 6,398 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Welcome Pickups Reviews

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Anonymous
Anonymous  // 01/01/2019
First time we have used Welcome. Party of six picked up from the airport to our hotel. Excellent communication from office and very friendly efficient driver 10 out of 10
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Posted 6 years ago
A punctual, efficient, and courteous service during my trip to Barcelona. I will use the service again.
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Posted 6 years ago
Welcome pick ups are fantastic they were always there and very helpful polite and informative We are more than happy to highly recommend Welcome 👍👍👍
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Posted 6 years ago
We recently used Welcome Pickups for both an airport transfer to our hotel then a second transfer the next day to the port in Barcelona to pick up our cruise. Both times the drivers were where they were supposed to be and on time (if not slightly early). Everything ran smoothly so zero stress. Good level of English by both too so there were no communication issues. I would like to highlight that Welcome use local taxi companies to provide their service. If you need to communicate with the driver in advance, you are emailed their name and phone number as well as a WhatsApp link. If you have 3 passengers or more request a big taxi.
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Posted 6 years ago
Took all the stress out of air travel, arriving at destination airport with ride assured, waiting and no price haggling. And the drivers were all courteous. friendly and helpful.
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Posted 6 years ago
The driver to arrange pick up is on time and friendly.
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Posted 6 years ago
Absolutely recomend this service, safe, good drivers, new cars perfectly clean. Directly to your destination and forget about cash etc to pay, very convenient
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Posted 6 years ago
Great service. Driver was waiting for us with our name. Helped with bags & opened car doors for us. Why oh why would you wait in a taxi rank queue when you can get great door to door service for the same price. Also updated with emails from booking to pick up. Great!!
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Posted 6 years ago
On time and great communication from booking and pick up
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Posted 6 years ago
Great driver
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Posted 6 years ago
Fantastic and stress free after a 20 hour flight!!
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Posted 6 years ago
When it works in theory and practice - easy to book, quick response, reasonable price, clean and modern cars and last but not least, a nice and communicative driver speaking Perfect English. Good work!
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Posted 6 years ago
It was my first time to use welcome pickups, but I tried it because I was fooled by a normal taxi from the train station in Budapest. I was impressed with the service of welcomepickups, from the booking to the pick up, I was updated & the car arrived punctually. I will definitely use it again 👍
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Posted 6 years ago
Driver arrived at departure address even earlier than ride was reservated. He was very kind and helpful.
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Posted 6 years ago
An excellent company to do business with..Very helpful driver
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Posted 6 years ago
We used Welcome Pickups 4 times while in Athens and Santorini. Each driver was on time, courteous and helpful. I received emails confirming times with the name and a photo of the driver. Customer service was very good by phone when making changes. And the price was better than the competition! I will definitely use welcome pickups again.
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Posted 6 years ago
I got to Moscow and there was no one there. I had no internet but tried to telephone - no such number. I waited for 1 1/2 hours as did another family who had also booked this company before getting a taxi. I picked up an e-mail on arrival at the hotel saying they didn't have a driver - this was sent after I was already on the flight to Moscow. Not good arriving in a strange city. The taxi was cheaper as well!
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Posted 6 years ago
Habe für 8 Personen einen Transfer vom Airport Santorin zum Hotel und retour gebucht. Super Organisation, toller Bus, überpünktlich und extrem freundliche Fahrer. Kann ich absolut empfehlen. Auch der Preis ist perfekt.
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Posted 6 years ago
Demetry was amazing. Great driver with plenty of suggestions for things to do during our stay in Santorini.
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Posted 6 years ago
Our driver Jesus Dimas picked us up at Madrid Airport and we would recommend this driver and service. Thank you!
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Posted 6 years ago
Welcome Pickups is rated 4.8 based on 6,398 reviews