“Very disappointed with the tree - would have been lovely if the top half of lights worked. Customer service slow to respond to faulty item. Several emails sent informing them of fault and picture and video sent in as requested. Got fed up with waiting for replacement so asked for a refund and still waiting for a returns label to be emailed to me. You can’t speak to a person either - all communication is by email etc.”
“Although my order arrived 2 days later than expected, customer services were indeed quick to refund me for the delivery fee and apologise. However, when the tree arrived, and I took the time to fluff it up… it certainly exceeded expectations - so the delay was well worth it. I’ve had so many compliments from neighbours passing by. It’s a show stopper and one that is well made. I’m so delighted I settled on this tree. I purchased the 45 meter lights also!”
Thank you so much for the lovely feedback! We’re thrilled to hear the tree exceeded expectations and that you’ve had lots of compliments. If you need anything else, we’re here to help.
Kind regards,
Team WeRchristmas
Thank you so much, Lorraine! We’re thrilled you love the tree and that it was easy to put together. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much for your lovely feedback! We’re thrilled to hear the tree exceeded your expectations, and that you found it sturdy with plenty of lights. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“This order has still not been delivered! Meant to be delivered last Saturday but as usual Evri are the worst couriers ever and I still don’t know where my order is”
Thank you so much, Margaret! We’re delighted to hear the tree met your expectations and that delivery was clear and on time. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much for your lovely feedback! We’re thrilled to hear you’re pleased with the garland and that you find it excellent value for money.
If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much, Jenny! We’re delighted to hear the tree is beautiful, easy to assemble, and the perfect size for you. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“Ordered a balsam fir tree and paid for express delivery 1-2 days .Tree arrived 7 days later. I contacted we r Christmas
tried phoning got no reply had to send email asking for refund on delivery which I received. Tree looks fantastic very pleased with it”
Thank you so much, Valerie! We’re delighted you love the decoration and think it’s good value. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much for your lovely feedback! We’re delighted to hear the tree was lovely and the delivery quick. If you need anything else, we’re here to help.
Have a nice Christmas!
Warm regards,
Team WeRchristmas
Thank you so much for your lovely feedback! We’re thrilled you’re happy with the quality and the fast delivery. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much for your lovely feedback! We’re delighted to hear the WeRchristmas fits perfectly, is easy to assemble, looks great when lit, and saves you time. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much for your lovely feedback! We’re thrilled you love it and that it’s a great addition to your decorations. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“Really pretty garland that looks lovely on our staircase. Only downside is the lights needing to be plugged into a socket, so wires are running across upstairs hallway. Battery operated would have been much better.”
Thank you so much for your feedback! We’re glad the garland looks lovely on your staircase. We understand the plug requirement can be a hassle—if you’d prefer battery operation, we can advise on alternatives or options we offer.
If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much for your lovely feedback! We're delighted you’re happy with the wreath and the multi-function lights. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“This was my first experience of buying from WeRchristmas, and I'm impressed. Very wide range of products on offer, and judging by the item I purchased, the quality is very good.
Great Customer Service, prompt delivery, - i'm very happy!”
Thank you, Francine! We’re thrilled you had a great first experience with WeRchristmas and that you’re impressed with the range and quality. We’re also glad the customer service and delivery met your expectations. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
