“Absolutely GORGEOUS wreath. Made beautifully and the lights have different settings. It was just too large for my small front door which was a shame so had to return and was refunded promptly.”
“Easy website with excellent variety of Christmas decorations, trees etc. Good communication and quick delivery. Very pleased with the quality of my purchase. A beautiful pop up tree.”
“Was so Disappointed so sent the item back as it looked nothing like the photo
It looked more like a small bush then a small tree,
I then received my refund too then find I had been charged twice for the postage, will never be ordering again and definitely won't be recommending them too anyone ...”
“Rubbish. Tree not as expected. The imitation snow frosting was loose and falling off the tree. The box was full of the crystals and moving the tree only made it worse.
Sadly very disappointed as even the branches appeared very sparse so full tree effect very unlikely.”
“The santa on bike was wired incorrectly.
Obviously you revieved my emails as you replied.. by saying we would have to repack and resend. At the nearest.post office etc. Before you would resend a replacement
I think it's outrageous for you to expect customers to transport something the size of this to post office. Which is not local as we live semi rural. We have no transport to Carrie an item of this size.
Maybe i could of carried it a couple of miles on my back.or the wife. ( both pensioners)???..
I have now had to alter the frame work for this item yo be fit to be used for 2024 Xmas decor.
Extremely disappointed with the returns policy on large items.
I am not looking for a refund, discount or replacement..
Just letting you know it would have been much easier to send a replacement out via carrier at your cost, and having a signed return.😡”
