Hi Barbara! Thank you for your wonderful feedback! We're thrilled to hear that you had a quick service experience with us. We appreciate your support and can’t wait to assist you with more festive products in the future! 🎄✨
“Obviously I haven’t put it up yet, I have put it together to see what it would look like and I love it nice bright white lights with like a shimmer of light on the ends of some of the branches, it also has blue lights , plus you can have different modes on .. can’t wait to put it up nearer Christmas very pleased”
Hi Nichola! It's wonderful to hear that you love the look of your lights and the shimmering effect on the branches. We're thrilled that you’re excited to put it up for the holidays! Thank you for your lovely feedback, and we hope it brings joy to your Christmas celebrations! 🎄✨
Hi Deborah! We're sorry to hear that the item didn't work out for you. Thank you for letting us know about your experience. If you have any further questions or need assistance, feel free to reach out! Wishing you a wonderful holiday season! 🎄✨
“Only put 4 stars as it will not be used until Christmas but had it out of box and made sure it works , it does look ok but time will tell with decorations on it will post again then”
Hi Liz! Thank you for your thoughtful review. We appreciate you taking the time to check everything out ahead of time. We'll be here when you're ready to decorate for Christmas! Looking forward to your next update! 🎄
“All 3 stocking I purchased are very good have not filed yet but looks like they will hold quite a few things wer Christmas have some lovely items will go back”
Hi Peter! We're delighted to hear that you're happy with the stockings. It’s great to know you’re planning to come back – we have plenty more lovely items to explore! Thank you for your kind words and support. See you again soon! 😊
“Well!! Once I ordered the item and it didn’t arrive the next day (as advertised) I realised I would just have to wait. I looked at reviews and immediately got worried, after several emails with very little response I finally received my 1000mm pre lit wreath 5 days late which I must say I was very happy with. So despite very little customer service it seems that this company are just too busy at Xmas to handle the amount of orders and enquiries at this busy time.”
“Bought an 8ft pre-lit tree this year and whilst delivery was delayed by over a week I was able to communicate and receive responses to my queries and when it arrived I was quite happy with the product”
“Ordered Tree 5dec after seeing one purchased by my son which he had delivered in 3 days mine still not delivered by 20th tried ringing and e mail no response e mail Xmas eve to say it was being despatched to courier who also e mailed to say they were waiting it’s arrival at their depot arrived New Year’s Eve not major problem considering what’s happening at moment. Businesses are having major problems with their own deliveries at moment although they could communicate with customers. Really pleased with Tree now it has arrived.”
“We had to wait 3 weeks for our tree and couldn’t get hold of anyone, but we did receive generic email updates and we were so happy when we could see that at last our order was being processed for delivery. I have to say the tree is absolutely gorgeous and we’re delighted!”
