Hi Gary!
Thank you for your wonderful review! We're delighted to hear that you found our website easy to use and that our customer service met your expectations. Fast delivery is important to us and we're thrilled it made your experience even better. Your recommendation means the world to us!
Wishing you a wonderful Christmas!
Warm regards,
The WeRChristmas Team 🎄✨
Hello Scott,
Thank you for taking the time to share your thoughts with us. We're sorry to hear that your experience was disappointing. Our goal is to provide products that bring joy during Christmas time and we regret that we fell short this time.
If there's anything specific you'd like to discuss or if you need assistance, please reach out to our customer service team on Support@werchristmas.co.uk. We value your feedback as it helps us improve for the future.
Best,
The WeRChristmas Team 🎄
Hi Stephen!
Thank you for your fantastic review! We're delighted to hear that you found our website easy to navigate and that you enjoyed the quality of your tree at a great price. Quick delivery is always our goal, so it's wonderful to know we met your expectations!
Wishing you a wonderful festive season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Yvonne!
Thank you so much for your wonderful review! We're delighted to hear that our product looks fab on your front and adds a nice, bright touch to your home. Your satisfaction means the world to us! Thank you for sharing your fabulous photograph, it looks so lovely!🎄
Wishing you a cheerful and festive season!
Warm regards,
The WeRChristmas Team 🎄✨
“Easy quick purchase at a fraction of the price asked by other retailers. (One e-bay seller was asking for double the amount I paid). Tree is lovely and easy to erect although, as we are 2 small nearly 80 year olds, we did need the help of our tall son to put the decorated tree onto the 6 foot stand. We are no longer able to put up and decorate a conventional tree and this tree has allowed us to feel "Christmassy " in our living room.”
Hi Aileen!
Thank you so much for your fantastic review! We're so glad to hear that you found our tree lovely and that it brought a touch of Christmas magic to your living room. It's wonderful to know that it made setting up decorations easier for you and your family.
Wishing you a delightful Festive season filled with joy and warmth!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Cynthia!
Thank you so much for your amazing review! We're thrilled to hear that you love the pre-lit tree with the Hessian stand and that it fits perfectly in your space. It's wonderful to know your son is impressed—what a great reason to consider a larger size!
Wishing you a joyful and festive season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Doreen!
Thank you so much for your wonderful review! We're thrilled to hear that you love the quality of your purchase. Your satisfaction truly brightens our day!
Wishing you a joyful Christmas season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Lisa!
Thank you so much for your lovely review! We're absolutely delighted to hear that you're really happy with your purchase and that it arrived quickly. Your satisfaction truly makes our day!
Wishing you a magical Christmas season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Lorna!
Thank you for your amazing review! We're thrilled to hear that you had a positive experience with our customer service and that you are happy with your purchases. Your high recommendation means the world to us!
Wishing you a wonderful Christmas!
Warm regards,
The WeRChristmas Team 🎄✨
“The tree arrived quickly and well packaged. When I unpacked it left in the bottom of the box were bits of the branches. When I was spreading out the branches other bits fell off too.I love the colour so I glued the branches back on.”
Hi Pamela!
Thank you for your thoughtful review. We're glad to hear that you loved the colour of the tree and that it arrived quickly and well packaged. We apologize for the inconvenience with the branches, and we appreciate your creative solution! Your feedback is important to us as we strive to improve our products. Please do not hesitate to reach out if we can assist further on Support@Werchristmas.co.uk
Wishing you an amazing Christmas time!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Eileen!
Thank you for the fantastic review! We're so glad to hear that you found our product to be great and that it fits well with your door wreath. Your satisfaction truly brings us joy!
Wishing you a beautiful Christmas season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Margaret!
Thank you so much for your kind review! We're so pleased to hear that you're happy with your product. Your satisfaction brings us joy!
Wishing you a delightful Christmas season!
Warm regards,
The WeRChristmas Team 🎄✨
“Tree lights were not working when I received the tree. Had to send over photos and videos to prove it. Was then informed they did not have another one to replace it before Christmas. I was told to dispose of the tree how I wished. I was refunded for the tree however they had the cheek to still charge and did not refund me the £8.99 for delivery of a tree that was sent and unfit for its purpose as it was faulty. Delivery should have been refunded as well so not happy.”
Hello Gaynor,
I'm glad you have brought this to our attention, it was always our intention to refund you for your delivery as you had a faulty item. That being said, I have refunded you for next day delivery. Please allow 3-5 days for the money to reflect in your account.
We're so sorry for the inconvenience.
-The WeRchristmas Team 🎄️
Hi Derek!
Thank you for your fantastic review! We’re so glad to hear that your decoration arrived quickly and was well packaged. Your feedback means so much to us!
Wishing you a festive and cheerful Christmas season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi there!
Thank you so much for your fantastic review! We're overjoyed to hear that you would recommend us. Your support means everything to us!
Wishing you a wonderful festive season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Helen!
Thank you so much for your fantastic review! We’re so pleased to hear that you love your beautiful Christmas tree and that it arrived earlier than expected. Your recommendation means a lot to us!
Wishing you a splendid holiday season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Jennifer!
Thank you so much for your fantastic review! We're absolutely overjoyed to hear that you found your experience amazing. Your kind words truly inspire us!
Wishing you a delightful Christmas season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Brendan!
Thank you for your fantastic review! We're so glad to hear that you find your Christmas tree superb and that it was a breeze to set up. Your feedback truly brings us joy!
Wishing you a festive and merry Christmas season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Dawn!
Thank you so much for your fantastic review! We're overjoyed to hear that you're thrilled with the quality and appearance of your beautiful tree. It's wonderful to know that you appreciated our service and fast delivery as well. We truly appreciate your kind words!
Wishing you a wonderful Christmas season filled with joy!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Corinne!
Thank you so much for your fantastic review! We're so glad you found our arch beautiful and worth the investment. Your appreciation means everything to us!
Wishing you a stunning and festive Christmas season!
Warm regards,
The WeRChristmas Team 🎄✨
