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Wickes Reviews

1.5 Rating 1,621 Reviews

11 %

of reviewers recommend Wickes

Company Reviews

About Wickes:

Wickes continues to be one of the major brands in the DIY and Home Improvement sector. We have a range of over 10,000 products (98% own brand), and are able to offer our customers everyday low prices by sourcing the best quality products at the lowest possible cost. Most of our products are available for next-day delivery, including big & bulky stuff. At Wickes you can discover a whole host of inspirational ideas for your Home and Garden, with some of our key products being doors, flooring, tiles, kitchens and gardens. Launched in 2006, the Wickes transactional website features product details covering the complete Wickes range. Our website is constantly being enhanced to help improve customer satisfaction, so why not be a part of that journey by helping customers find us.

Visit Website

Phone:

0330 123 4123

Email:

enquiries@wickes.co.uk

Location:

Wickes Building Supplies, Rhosilli Road
Northampton
NN4 7JE

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Wickes 1 star review on 7th September 2021

Wickes 1 star review on 4th September 2021

Wickes 1 star review on 4th September 2021

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Wickes 1 star review on 24th July 2021

Wickes 1 star review on 24th July 2021

Wickes 1 star review on 6th July 2021

83

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had great products reduced and had a 10% extra deal off price so good savings”

Posted 6 years ago

“Ordered on line as click and collect. Stir really quick and when arrived served straight away and helped out with product. Even asked me to leave some and comeback and then quick at dealing with turned items.”

Posted 6 years ago

“It was very easy to use their website on my mobile device and then find the same item on their full website. Payment was very quick and simple too.”

Posted 6 years ago

“Excellent Service Problems with overcharging by your company but soon sorted after a telephone call. Prompt and efficient delivery. Young man who delivered the compost was very polite and courteous and extremely helpful as he carried the bags to exactly where we wanted them and was a credit to your firm. We will have no hesitation in recommending Wickes to our friends and relatives as a result of your all round good service”

Posted 6 years ago

“I went in to Waltham cross store yesterday to purchase some fence paint and I'm so glad that I did. Fantastic customer service from both Wade and Max. They were very helpful and guided me into buying the best product for me and the right quantity at a great price. Excellent customer services.”

Posted 6 years ago

“We've been into Wickes, Haverfordwest Store three times in the past two days and been served by Kingsley. He is professional and happy to give a good service and we compliment you on your choice of staff, he is an asset to the store.”

Posted 6 years ago

“Wow Wickes in Minworth. Staff and assistant manager were so helpful today a big thank you to them .”

Posted 6 years ago

“New kitchen from Wigan store, fantastic service and design from Ray, expert fitting and workmanship from Terry, Neil and Mark. Kept updated every step of the way, great value for money, would recommend whole heartedly.”

Posted 6 years ago

“Bought kitchen from Wallsend branch Norman the designer was helpful and patient kitchen was delivered on time delivery drivers very friendly. Really pleased with new kitchen”

Posted 6 years ago

“Banbury store. Excellent customer service from both enquiry desk Chelsea and Manager. Patient, helpful and prepared to ensure they only sold me the correct solution (grout cleaning acid). 5 *”

Posted 6 years ago

“Hi I rang customer services to order some more Newton floor tiles for my daughter who hadn't ordered enough and needed just 1 more pack I spoke to mason who was really lovely and sorted out my order what a lovely young man and it was a pleasure to speak to someone who was really helpful he is a credit to Wickes”

Posted 6 years ago

“Bought ready to fit kitchen great service speedy delivery very pleased with kitchen easy to build and fit no problem with the units good value for money”

Posted 7 years ago

“I would never use wickes again. They are a disgrace.”

Posted 7 years ago

“We were looking for a kitchen, and went into wicks in Maidstone,we liked a kitchen and made an appointment to go back.We saw Mike who designed our kitchen.We had it fitted at end of April by Chris and Steve We cannot fault any of the service,and the new kitchen is fantastic.we would recermend wicks to anyone.”

Posted 7 years ago

“I bought hose lock from Wickes SW19 3HX on Wed 4/5/2016 and I could not assemble it at home. I went back to the store today seeking help. I met Lee who offered to help me. He sorted it out for me without any hesitation.. I am writing to thank him for his patience and politeness.”

Posted 7 years ago

“Excellent service so far, bathroom was delivered this mourning both men were brilliant even give me a call when they were about 15 min away, they'd had quite a long drive to get here but we're very helpful and pleasant, and nothing to much trouble makes such a difference when you are dealing with lovely people like them.”

Posted 7 years ago

“Went on to Wickes Taunton to browse the real wood flooring. I asked a member of staff for some help, but he said he was new and would get his Supervisor to help. The chap came over and was very helpful. He worked out my measurements and priced it all up. I asked for it to be delivered, which was a smooth process. The delivery guys were brilliant. Carried the flooring in to my living room instead of leaving it at the front door like other companies have done in the past. Overall, a very satisfied customer.”

Posted 7 years ago

“Great customer service today from wickes chilwell. Cant recommend highly enough.”

Posted 10 years ago

“The delivery arrived within the half day window, the delivery man was both polite and helpfully.”

Posted 5 months ago

“Good selection of products at competitive prices, especially the special offers, well worth a visit if youre a keen diy'er”

Posted 1 year ago

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Wickes is rated 1.5 based on 1,621 reviews