Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used the Portsmouth to Fishbourne route. Outward sailing was perfect. Return crossing was delayed by 30 minutes with no reason given but it was the hottest day of the year.”

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Posted 6 years ago

“From booking to theend of the sea voyage was an excellent experience for myself, wife and dog. Well done. Would not hesitate to use again.”

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Posted 6 years ago

“The flexibility of being able to change your crossing up to an hour before is fantastic. Discounts for frequent travellers that live o so land would be good”

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Posted 6 years ago

“Efficient but pricey”

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Posted 6 years ago

“Good service and pleasant staff. Fares are very expensive.”

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Posted 6 years ago

“Very slick service, pleasant crossing, but a bit pricey unless you're on foot/bike?”

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Posted 6 years ago

“The service has become so much better with recent improvements at Portsmouth and Fishbourne”

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Posted 6 years ago

“I feel it is far too expensive. I went day return on 18.7.19 and it was £69.00!”

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Posted 6 years ago

“Great service but far too expensive”

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Posted 6 years ago

“Very impressed with the new layout and loading / unloading processes, The whole operation comes over as far more professional and makes for a more pleasant experience. Only downside was a ridiculously long wait to be served at Costa on board, otherwise it would have been 5 stars.”

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Posted 6 years ago

“Excellent service but expensive”

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Posted 6 years ago

“Service is great, however as you are a captive audience, you will not be surprised to find that the prices of food and drinks quite high.”

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Posted 6 years ago

“Prompt and efficient service”

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Posted 6 years ago

“Smooth pleasant voyage, lovely staff, but the vehicles that arrive first in the queue are let off the ferry last because they are placed up in the mezzanine.”

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Posted 6 years ago

“A bit expensive.”

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Posted 6 years ago

“The service from Portsmouth to Fishbourne has a good frequency of ferry sailings, but the cost of taking a car to the Isle of Wight is so high that I am unable to visit the island as frequently as I would like to do.”

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Posted 6 years ago

“Had really good crossing this week but unloading took quite a while on the Victoria of Wight hence my rating but the ship was really good.”

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Posted 6 years ago

“Excellent service, reasonably priced. Very pleasant, helpful and efficient staff. Check in and boarding process very easy.”

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Posted 6 years ago

“Quality service A little expensive”

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Posted 6 years ago

“Very good coming back on the new ferry but going was on an old ferry and it is scruffy, everything else was good.”

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Posted 6 years ago

Wightlink LTD is rated 4.7 based on 4,029 reviews