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Agency Reviews

3.0 Rating 336 Reviews
45 %
of reviewers recommend Agency
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Anonymous
Anonymous  // 01/01/2019
This has been such an amazing experience. 1) I have been toying with the idea about adding a retinol routine with my skincare since I am slowly approaching my mid 30’s. 2) agency did all the guess work for me with stellar results.
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Posted 3 years ago
Had no issues with anything. Everything was great. Got notices about delivery and everything. Great customer service and fast shipping.
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Posted 3 years ago
This was a blessing. My skin hasn’t been this good since before I had acne.
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Posted 3 years ago
I love this product, it does an amazing job, from shrinking pores to clearing sun/dark spots, my husband was very depressed that he had soany dark spots and I shared the formula I got with him and OMG we're so amazed we're planning on continuing the treatments!
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Posted 3 years ago
For someone that can afford the formula, it's great. I don't have it in my budget to continue the formula. It didn't make my face feel heavy or sticky. It didn't dry it out or create any redness. I didn't have too many lines before, so I can't say if it helped with lines/wrinkles.
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Posted 3 years ago
I received the product in VoxBox to use for 3 months. I have tend to get acne sometimes. I don’t notice my skin looked a little soother and the dark pigmentation from the acne is gone. I definitely will continue to use these.
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Posted 3 years ago
I truly enjoyed using agency. I was skeptical at first however, I ended up really benefiting from the personalized skin care I received.
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Posted 3 years ago
I received this product from influenster in return for my honest review. When I first received the product I really liked the product and got positive results my hyperpigmentation started to fade a bit my dark spots got a little lighter and I was pleased just wasn't enough product in the small bottles to use day and night as directed ran out quickly. On the second shipment the product was bigger but still the same problem not enough product to use day and night and to see positive results and also trying to get the product out the bottle is such a hassel...the pumps barely work and them you really don't know if all the product is out the bottle because they pumps are absolutely terrible but I still continued to see positive results... now this last shipment I added the moisture and cleanser to the order and I saw a change that regressed it wasn't an improvement my skin go bad again dark spots showed up and they changed the formula in the dark spot formula and I didn't see the spots fading anymore and like the prior shipments they ran out so fast you can't get to the end of the process to see if it really works because its not enough product and the pumps are terrible. But overall it was a positive experience my only suggestion is more product in the bottles of increase the size of them and change to bottles or pumps.
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Posted 3 years ago
I received a free three month trial of Agency and used it consistently. The dark spots I had in the beginning have definitely faded. It was easy to get updated formulas and having them ship right to my door was fantastic.
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Posted 3 years ago
Agency has really helped my skin. I love the whole process of ordering and choosing if I want a stronger product delivered. It is customized for me! The percentages of the actives in the formula gradually get higher allowing for my skin to adjust gently. I’ve been using this for three months and can definitely see a difference. My skin has less visible hyperpigmentation and fine lines. This stuff works y’all! I definitely recommend this for someone just starting out in skincare because it is all made specifically for you. Great products!
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Posted 3 years ago
I received a free 3 month subscription to test out a specific-to-my-skin product from Agency through Influenster in exchange for my honest review. I have acne prone skin, specifically blackheads. Every month I uploaded pictures of my progress so that I could get the formula my skin needed based on the state of my skin. This made it easy for the Agency provider to determine whether or not I needed a stronger dosage, etc. I noticed a difference in blackheads/bumps on my skin after the second month (the first month’s dosage wasn’t strong enough, I’m used to using acne products on my skin). My skin remained hydrated and soft, something that’s important when using acne products that may dry the skin. No flakes or redness, no itchiness! I enjoyed this product so much and will definitely sign up for a subscription.
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Posted 3 years ago
I received a free three months subscription of a very unique skin care trial from influenster and agency in exchange for my honest feedback. I had a easy and wonderful time using the website on my mobile phone. The customer service and doctors were excellent!! It’s so simple and informative!! First you take a set of three photos of your face from different angles. Then they customize a prescription strength skin care tailored to your need. I’m very impressed with the products I received. The first two products were a dark spot treatment with Hydroquinone and a future formula with Tretinoin. The first month has a low dose of these ingredients and you build your way up to a stronger strength. You have to give these formulas time to slowly work. The following month they ask a questionnaire about your skin and either change the formula or increase the dose. I was doing great on my recommended formula so they increased my dose. This seem to really make an affect on my skin. I use both formulas day and night. After 45 days I noticed the biggest improvement!! The dark spots were practically non existent, the hyperpigmentation was gone, my skin is so smooth, my pores are smaller and my acne is finally controlled!! My skin finally has its youth back!! The packaging is convenient and the bottles come in a box to keep them safe from shipping. The bottles are made of sturdy plastic and are easy to use. One bottle lasted me well over thirty days!! I have never used prescription strength skin care because I always thought it was so expensive. But Agency is not only affordable, but also reliable, have great customer service and their products actually work!! I highly recommend this company and look forward to continuing my skin care routine with them!!
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Posted 3 years ago
Agency is a great way to better your skin in your home! I started with the questionnaire and then follow up with a dermatologist. Then I tried 3 months with their products free in exchange for my honest review. The regimen is twice daily for one bottle and once daily for the other. At first my skin became oily and I had some breakouts. After that I had a day period when my skin felt dry before it normalized out. I only skipped a few days to give my face a break. I felt like my skin felt better and was more radiant overall. I can’t say that I noticed any improvement on dark spots but I only tried it for 3 months. I did not need any changes after my first evaluation but my formula could have changed in the future. I loved that this was a program that changed based on my results and I could message a physician anytime. I would highly recommend this to everyone! It is affordable and so easy to manage online.
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Posted 3 years ago
I’ve been using Agency for three months. I only used the night cream, not the whitening cream. My skin is brighter and softer overall. My only complaint is that the size of the bottle is supposed to last for a month, but I always run out.
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Posted 3 years ago
I received this product for free in response for my honest feedback. I don’t think that this product was for me, but Agency itself has great customer service response. I have very sensitive skin which resulted in irritation but they provided solutions to try and help remediate my issues. Deliveries were prompt and it didn’t seem like an exorbitant amount of packaging like many beauty products nowadays have.
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Posted 3 years ago
I received this product complimentary for testing purposes but have to say I’m so incredibly pleased the the products and customer service. Their team checks in with you along your skin care journey and modifies your products based on the feedback you provide. They’re also really quick to respond to any questions. I’ve seen great results in the last 3 months and was shocked that the spot treatment to reduce an age spot on my face is actually working. I highly recommend Agency!!
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Posted 3 years ago
Although I’m sure this is a great product, it wasn’t what I expected from a customized formula. The Future Formula and the Dark Spot Formula made white spots appear on my face. It’s been over 3 months since the last time I applied these products and the white spots are still on my face.
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Posted 3 years ago
Great products! Cleared up my dark spots a bit
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Posted 3 years ago
Had a great experience w/ the website as well as with the dr who prescribed my formula. The product worked very very well. I started right as I went off birth control and this really helped battle my breakouts! Will definitely continue.
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Posted 3 years ago
I loved the process and how detailed everything is! I also think for the right person these products would be wonderful I did have issues with my skin peeling and had to quit using the product but perhaps a different formulation would work better for me!
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Posted 3 years ago
Agency is rated 3.0 based on 336 reviews