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The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
I discovered wool bedding only recently when looking around for an alternative to feather bedding. I never thought we could give up our feather topper, duvet and pillows, but we are now converts to wool bedding. We love our new deluxe lightweight duvet, which will be good through all seasons, as we are warm sleepers! We have also invested in the deluxe pillows, which we bought in store. They took a bit of adjusting to, but being able to remove and add wool is perfect. This was done on the advice of the very helpful store assistant. And today i have ordered a mattress protector for our new bed. Can't wait for it to arrive so that we can be totally immersed in wool each night!
Helpful Report
Posted 9 years ago
Thank you so much for your positive feedback, we are so pleased to hear you are sleeping better with the bedding from us :) Best wishes, Gemma The Wool Room
Posted 9 years ago
I discovered wool bedding only recently when looking around for an alternative to feather bedding. I never thought we could give up our feather topper, duvet and pillows, but we are now converts to wool bedding. We love our new deluxe lightweight duvet, which will be good through all seasons, as we are warm sleepers! We have also invested in the deluxe pillows, which we bought in store. They took a bit of adjusting to, but being able to remove and add wool is perfect. This was done on the advice of the very helpful store assistant. And today i have ordered a mattress protector for our new bed. Can't wait for it to arrive so that we can be totally immersed in wool each night!
Helpful Report
Posted 9 years ago
Excellent service & product, many thanks...
Helpful Report
Posted 9 years ago
Thank you :) Best wishes, Gemma The Wool Room
Posted 9 years ago
I first came across The Wool Room at an RHS show. Wow, I can't say how fabulous these products are. We started off with a king size set. Warm enough in winter cool enough in summer. Great if you suffer night sweats or allergies or blocked noses. The pillows are a delight. I love the fact you can wash the deluxe versions of everything, and they come up a treat. I love them so much I've been kitting out all the bedrooms year on year....I seriously haven't found anything better and fallen in love with sheep wool! I would recommend to anyone.
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Posted 9 years ago
Thank you so much for your positive review, we are so pleased to hear you are sleeping better with your wool products and feeling the benefits of being well rested. Best wishes, Gemma The Wool Room
Posted 9 years ago
Great service. Received my lightweight wool duvet very quickly and it's brilliant. I bought the lightest weight one available and it's perfect for hot summer nights. The bed is far easier to make than with a down duvet and I may well go over to a winter weight wool duvet later this year. Neat little carry bag supplied for storage.
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Posted 9 years ago
Thank you :) Best wishes, Gemma The Wool Room
Posted 9 years ago
Very pleased with my purchase
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Posted 9 years ago
Thak you for your review. Best wishes, Gemma The Wool Room
Posted 9 years ago
This company offers a quality product with excellent characteristics which seem to be most efficient at allowing good sleep and comfortable rest to those who suffer from allergies including dust mites.
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Posted 10 years ago
Thank you for leaving this glowing feedback, it's really appreciated. Don't hesitate to get in touch if you need any help in the future. All the best, Adam Hirst The Wool Room
Posted 10 years ago
I had one of your throws for my birthday, loved it so much I ordered 2 more, that colour coordinated ????
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Posted 10 years ago
Thank you for taking the time to leave this review. So glad you are enjoying your throws. All the best, Adam Hirst The Wool Room
Posted 10 years ago
I found the website very easy to navigate, the company appears to be run on very ethical grounds and I am extremely pleased with the product. It arrived very quickly and well packaged too. Many thanks!
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Posted 10 years ago
Thank you for leaving this review, Judith. We're thrilled to read that you are happy with the product, company and our website. All the best, Adam Hirst The Wool Room
Posted 10 years ago
I love your products very much and my sleep has much improved with your woolen pillows and the mattress topper, thank you for quock delivery!
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Posted 10 years ago
We're so glad to read that you love your pillows and topper and indeed that you're sleeping much better as a result. Thanks also for taking the time to leave this review. All the best, Adam Hirst The Wool Room
Posted 10 years ago
Absolute bliss, the comfort of the mattress topper on afirmish bed for bad back giving support and comfort
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Posted 10 years ago
Thank you for taking the time to leave this feedback. We're so glad to hear that you love your mattress topper. Don't hesitate to get in touch if you have any questions in the future, All the best, Adam Hirst The Wool Room
Posted 10 years ago
We were very impressed with the quick service and the excellent delivery options and choices. We love our mattress topper, it adds comfort as well as coolness on hot summer nights. We are hoping it adds comfort and warmth in the winter!
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Posted 10 years ago
Thank you for taking the time to leave this review, we're thrilled to read that you're enjoying your topper :) All the best, Adam Hirst The Wool Room
Posted 10 years ago
I am gradually replacing all our bedding from Wool Room. I have duvets (light & extra light), pillow, pillow protectors, mattress protector & mattress topper. They always feel crisp and fresh and only need a good airing. I machine washed the light duvet before storing it away for Summer and it washed well & dried quickly on clothes horse. Excellent service with most of my items arriving the following day. I love the storage bags which are very useful for storing items when not in use. This bedding is a good investment.
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Posted 10 years ago
Thank you very much for taking the time to leave us this excellent review. We're thrilled to read you're so happy with all of your purchases and the service received. If there is anything else we can do to help in the future, don't hesitate to get in touch. All the best, Adam Hirst The Wool Room
Posted 10 years ago
The products are lovely and I am pleased knowing my little one will sleep soundly and safely. Quick delivery and superb quality.
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Posted 10 years ago
Thanks for leaving this review, Melanie. I'm glad to read that you're happy with your purchase and the service. All the best, Adam Hirst The Wool Room
Posted 10 years ago
We have a fairly old mattress & rather than replace it I opted for a new protector. We changed to a wool duvet a couple of years ago & have been really happy with it. Therefore it made senses to opt for a wool mattress protector & we are pleased we did-extremely comfy; definitely recommend it
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Posted 10 years ago
Thanks for leaving this review, Becky. We're so glad to read that you're happy with your protector and it's enhanced your mattress :)
Posted 10 years ago
I was delighted with the wool duvet, which was so quickly delivered. Very soft fabric and nicely finished. I'm a cold bod, and this goes a long way to keeping me warm. Thank you.
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Posted 10 years ago
Thanks for leaving this review. We're so glad that you keeping warm as a result of your purchase.
Posted 10 years ago
The quality products are the most important for customers. Value for money is most appreciate. Packing shipment is impression touch. Direct contact if agree special need. In any way thank Wool Room for articles range.
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Posted 10 years ago
Thank you for leaving this review, it's much appreciated :)
Posted 10 years ago
quality product and prompt service
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Posted 10 years ago
Thanks for taking the time to leave this review, so glad you are happy with your purchase and the service you received. All the best, Adam Hirst The Wool Room
Posted 10 years ago
I ordered a mattress topper, the product is very good quality and the delivery service provided a one hour time slot which makes a huge difference. I would order from this site again and recommend it to friends.
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Posted 10 years ago
Thank you for taking the time to leave us this review, it's much appreciated. We're thrilled to hear you are happy with the quality of your purchase and the service received. Thanks again, Adam Hirst The Wool Room
Posted 10 years ago
The wool-filled cushions offer firm support for the back and are a wonderful use of this renewable material. Very comfy and and reasonably priced. Good delivery service too!
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Posted 10 years ago
Thank you for taking the time to leave us this review. We're thrilled to read that you're happy with your purchase and the service received. All the best, Adam Hirst The Wool Room
Posted 10 years ago
The Wool Room is rated 4.8 based on 5,164 reviews