The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my new pillows a few days ago and have to say I am very pleased with the product. No more aches in my neck and shoulders and a sound nights sleep, I'm a happy person. Delivery was prompt too another plus particularly as I live in the USA.”

Helpful Report

Posted 9 years ago

“Easy to order. Quick delivery . Deluxe duvet set, nice comfortable mattress protector. Light but snugly fitting duvet. Can change filling in pillows. Bought for allergy properties and no longer coughing. Love feel of duvet.”

Helpful Report

Posted 9 years ago

“We have bought the following on several occasions: 1single duvet to test the waters! 2 Two pillows; 3 Double mattress protector, single mattress protector and wool mattress topper; 4 Double duvet, double bed, two pillows and two travelling rugs; 5 Double duvet and two cushion pads. We think the products are great without any reservations or regrets.”

Helpful Report

Posted 9 years ago

“I brought a wool blanket and I think it must be one of my best buys. Comfortable, generously sized and excellent value for money.”

Helpful Report

Posted 9 years ago

“My son has several allergies to man made fibres so trying to buy duvets is a bit of a nightmare. Having done a lot of research for natural products I opted for the cot bed duvet from the wool room. A lot of products from other stores claim to be natural but have man made liners in- wool rooms duvet does not. It's absolutely fantastic - so pleased with the duvet and was a really fast delivery as well. My son has had no reactions so this is definitely 100% natural! Well worth every penny. I shall definitely be buying another one when my daughter needs a duvet- cannot recommend highly enough.”

Helpful Report

Posted 9 years ago

“Excellent customer service and great delivery timing”

Helpful Report

Posted 9 years ago

“I love the Wool Room's products! I have wool mattress & 2 wool duvets and I am a very happy sleeper! :-)”

Helpful Report

Posted 9 years ago

“I live in America and it is extremely hard to find quality bedding here, let alone a good quality wool duvet or mattress topper. This company has U.S. compatible bed sizes in their products and shipping from UK was very quick. I plan to purchase duvets and pillows next. Thank you for a lovely product.”

Helpful Report

Posted 9 years ago

“Received the topper very quickly and it is a good improvement in comfort.”

Helpful Report

Posted 9 years ago

“Excellent products - I've bought three items (a mattress, a mattress protector and a duvet) and I'm very pleased with all of them. The mattress was quite a big investment but was well worth the money, I've never slept better. They are not the cheapest range of bedding but the superb quality, rapid delivery and helpful and friendly support are second to none.”

Helpful Report

Posted 9 years ago

“Fantastic service and love our new duvet and pillows thanks”

Helpful Report

Posted 9 years ago

“Excellent service we bought a kingsize and a supekingsize medium weight duvet and have so far tried the superking and it is very good. They arrived very quickly packaged very well.”

Helpful Report

Posted 9 years ago

“ordered a wool quilt and we received it 2 days later beautifully packed in its own zip bag. Lovely quality as well as the pure duvet cotton cover we also ordered, very helpful staff who were able to answer our queries. Good to get order as they say very promptly.”

Helpful Report

Posted 9 years ago

“I bought these for a friend, as they were so impressed with mine. I have had these wool pillows for about a year and love them. I bought them originally because I have asthma and research indicated that natural fibres are better for bedding. I also have a wool mattress cover and wool duvet, all bought from The Wool Room. My friends are delighted with the pillows and they find them much more comfortable than their microfibres ones. I would highly recommend all the wool bedding.”

Helpful Report

Posted 9 years ago

“Thank you for a very quick delivery, I am trying it out now hoping it will reduce my night sweats.”

Helpful Report

Posted 9 years ago

“I bought a medium wool duvet and I am so glad I did. It is amazing, it keeps me the perfect amount of warm. I used to either feel cold in bed and need to wear warm pyjamas. If the temperature was not warm enough I couldn't sleep. But also I heat up easily and then overheat or sweat and wake up feeling dehydrated. I really love my new duvet and it makes it effortless to have a comfortable level of warmness throughout the night.”

Helpful Report

Posted 9 years ago

“Menopausal night sweats are a horrible thing. I heard that wool pillows (I already have a wool duvet) can help and am extremely pleased to say that they do! The discomfort of having a head covered in sweat has definitely been improved by my lovely new wool pillow. Not only that but for the first time in my life I have found a pillow which really supports my head in the position it needs to be to avoid neck aches etc. Thank-you very much The Wool Room. :-)”

Helpful Report

Posted 9 years ago

“I am very happy with my super king topper as well as my new pillow! Thank you very much for such excellent service and product! I will definately be ordering more in the future!”

Helpful Report

Posted 9 years ago

“I ordered an all seasons duvet (2 duvets that popper together). We have only used the lightest so far but it is perfect for summer use. We have had a wool duvet before so we knew that they are not as 'fluffy' as other types but it is very comfortable in use. I contacted customer services for some advice and found the lady at the other end very helpful and knowledgable about the products. The duvet was delivered very quickly.”

Helpful Report

Posted 9 years ago

“Impressed with service and quality of the items purchased being quilt, pillow and bed linen”

Helpful Report

Posted 9 years ago

The Wool Room is rated 4.8 based on 5,164 reviews