Login
Start Free Trial Are you a business? Click Here

The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
Bought a luxury wool pillow. Very happy with it so far! The Wifeys trying to steal it :)
Helpful Report
Posted 9 years ago
Delighted with my purchase it is wonderfully warm and yet so light, first class product and excellent service. I highly recommend.
Helpful Report
Posted 9 years ago
We purchased a multi season duvet last year and have just got one for our daughter. It has been great being able to choose a layer that was just right for the time of year. I also love that the wool filling and the way the quilt is made ensure that the duvet remains smooth and the filling is always perfectly distributed, unlike feather or down. Great service too! I would highly recommend this product.
Helpful Report
Posted 9 years ago
Great products with a good service many thanks
Helpful Report
Posted 9 years ago
Easy to order and delivered promptly. I am very pleased with the quality of the product so far.
Helpful Report
Posted 9 years ago
I was always sceptical but my sister said i must try a wool duvet. I have only had the duvet a week and i just love it, i don't overheat just brilliant. I am also delighted to have a duvet made and produced in the UK using our UK wool a very undervalued product, we have a family sheep farm and it costs more to shear a sheep than the fleece is worth. to know you are using the UK fleeces is absolutely fantastic. Everyone should have a wool duvet.
Helpful Report
Posted 9 years ago
Having already bought one for ourselves, we bought this latest for our eldest daughter. She is very pleased with it. Just need to order for our other two children as they are off to university tomorrow and we don't have enough!
Helpful Report
Posted 9 years ago
I visited your stand at Tockwith Show and was very impressed with the information provided by the young man on the stand. I have a new memory foam mattress and he advised that I would find it much more comfortable with the mattress cover or topper. I opted for the mattress cover and it really has made a difference. I will certainly consider other products as and when required.
Helpful Report
Posted 9 years ago
Excellent !
Helpful Report
Posted 9 years ago
easy to order, great product info and loving my new pillow!
Helpful Report
Posted 9 years ago
Poor communication. It's taken nearly three weeks to arrive. After ten days i rang and was told you were waiting for the delivery in the warehouse and it was expected the next day. More than a week later it still hadn't arrived and no one had contacted me to update me on the situation.
Helpful Report
Posted 9 years ago
Wanted to support British farmers so great to find a duvet made from British wool (we bought the luxury one with alpaca). Very happy with it and the service was amazing - very speedy delivery with an allocated time slot. My only quibble is that it says on the label 'made in EU'. What a pity to send the wool abroad when the whole product could have been local. Couldn't find out on website where product made so took a gamble. Had I known, may have bought from Devonduvets instead!!!
Helpful Report
Posted 9 years ago
Very speedy delivery of my wool duvet.Very cosy,warm and lovely to snuggle into! Would thouroughly reccomend.A very happry customer who is sleeping very well!!!
Helpful Report
Posted 9 years ago
It would have been 5 stars as this is a great company to deal with and I love their products but I had a longer than usual wait for my last order as some items were out of stock which they did not notify me about. As I already knew that orders were delivered very quickly I found the fact that they didn't keep me up to date was not the service I had come to expect from The Wool Room.
Helpful Report
Posted 9 years ago
Very good but its too warm maybe better in winter
Helpful Report
Posted 9 years ago
Having not slept well for a number of years, I was keen to try a wool filled duvet. Well, I have certainly slept well since using it. I am thrilled with my purchase and the difference it has made to my wellbeing and would highly recommend it.
Helpful Report
Posted 9 years ago
I bought a machine washable, deluxe mattress protector and it's made such a wonderful difference to our quality of sleep! Now I'm having to think about duvets and pillows from the Wool Room to enhance the magical effect of wool bedding. I'd recommend these products to everyone.
Helpful Report
Posted 9 years ago
I love the wool topper. It has definitely improved my quality of sleep. I have shoulder and back problems and very rarely sleep through the night because of discomfort. Since putting on the wool topper i have slept through most nights. I cannot recommend highly enough. Worth every penny.
Helpful Report
Posted 9 years ago
Excellent service from The Wool Room. I am very pleased with the lightweight deluxe duvet. I may need to order the extra light for the summer. Beautifully made.
Helpful Report
Posted 9 years ago
The deluxe wool pillows are very comfortable. Each morning I give them a shake and fluff them up and they bounce back to how they were when they arrived. As I have only had them a short time I can't comment on how well they wash. My grandson has been sleeping well in the baby sleeping bag (0 -6 months). It seems to keep him at a very constant temperature and he doesn't get cold when he wakes for a feed. The only slight criticism is that it is very white so shows all the marks; however it did wash well on a gentle wool wash. I not sure if it will last him until 6 months as it looks like it could do with being longer. The products were delivered quickly and well packed.
Helpful Report
Posted 9 years ago
The Wool Room is rated 4.8 based on 5,164 reviews