The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“The goods were as described and delivered quickly. The items came in their own storage bags which is very handy.”

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Posted 9 years ago

“I love this website and the products. I now have pillows and a duvet which I am more than happy with.”

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Posted 9 years ago

“Fast and efficient service. Pillows were just as described, easy to fluff up/flatten down. Washable zip up cover is a bonus. Sleeping well!”

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Posted 9 years ago

“Very prompt delivery and an excellent duvet. Light and yet warm it has proven to be a perfect choice.”

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Posted 9 years ago

“I have bought the wool duvet and two wool pillows I am impressed with both sleeping better in fact don't want to get out of bed in the morning. The pillows are great as you can unzip them and separate the wool inside if they get a little hard brilliant, well done the wool shop.”

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Posted 9 years ago

“All season duvet arrived within 2 days of ordering, in a lovely carrying bag. Took a few days to soften up (very stiff at first and hard to fit in the duvet cover) but now it's wonderfully cosy and draping around us snugly. Very happy with it.”

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Posted 9 years ago

“The wool duvet is exceptional .”

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Posted 9 years ago

“I love our new wool duvet set. I live in California, so it can get cold, but not that cold. I use the lighter weight duvet on top of my mattress cover, but under the fitted sheet. The middle weight duvet is on top of our top sheet, but under a light weight quilt. We stay perfectly cozy... love it!!”

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Posted 9 years ago

“Ordered a duvet cover and so far i am very happy with the duvet and the quality.”

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Posted 9 years ago

“Good service. Swift delivery. Great product. Much improved sleep, I highly recommend it the wool duvet!”

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Posted 9 years ago

Thank you very much for taking the time to leave us this review. We're thrilled that your sleep has improved as a result of our wool duvet! Don't hesitate to get in touch if there is anything we can help with in the future. Kind regards, Adam Hirst The Wool Room

Posted 9 years ago

“We recently purchased the luxury wool duvets, a mattress protector , pillow protectors and pillows and are delighted with them all. Although much thinner than our old down duvets, they are equally warm and cosy and the pillows are not only very comfortable and supporting but I no longer suffer with sweating as I did with our down equivalents. I am also very comforted by the anti allergen properties and had not realised the facts about bed bugs in alternative materials before we looked into buying wool- yukk!!!!! I am hoping this might reduce the problems I have with my annual bouts of bronchitis going forward. Finally the service we received was friendly , approachable and knowledgeable without a hard sales pitch. It was a pleasure to do business with the Wool Room and I thoroughly recommend both the company and their products”

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Posted 9 years ago

Hi Debbie, Thank you so much for taking the time to leave us this fantastic review. We're so glad to read that you're enjoying your products, and indeed that your sweating has improved with our wool products. If there is anything we can do to help in the future, don't hesitate to get in touch. Thanks again, Adam Hirst The Wool Room

Posted 9 years ago

“delighted with bedding set - my bed has become so much more comfortable with the mattress topper!”

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Posted 9 years ago

Thanks for leaving us this review, Carol. We're thrilled to read that your bed is much more comfortable now with the mattress topper. If there is anything we can do to help in the future, don't hesitate to get in touch. Regards, Adam Hirst The Wool Room

Posted 9 years ago

“Excellent service with prompt delivery as promised. Our wool quilt is a very good product and, in our experience so far, lives up to everything that the Wool Room claimed for it. The weather has been very mild since we bought our quilt but it maintains an optimum temperature all night with no perspiring. If it smelt unduly of wool when new (as some comments have said) then we did not notice it!”

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Posted 9 years ago

Thank you for leaving this fantastic review, David. It's really appreciated. Don't hesitate to get in touch if you need any help in the future, All the best, Adam Hirst The Wool Room

Posted 9 years ago

“The wool products from the Wool Room are of the highest quality. 100 percent natural, hypoallergenic and eco friendly. I am very happy with my purchase and recommend the choice of wool bedding over other types to family and friends. Wonderful, health- -promoting sleep guaranteed! Excellent customer service. Five stars ***** from a happy customer”

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Posted 9 years ago

Thanks for leaving us this fantastic review, Kamila. We're thrilled to read that you're happy with your purchase and the level of customer service received. Don't hesitate to get in touch if you have any questions in the future, Thanks again, Adam Hirst The Wool Room

Posted 9 years ago

“I love my new woolly bedding! After years of allerrgy always causing me to wake with a blocked nose and sinus headache, I have at last found relief. The duvet seemed a little thin and cool after my down duvet that puffs up in use, but I;m finding it warm and cosy overnight. It took a few days for the duvet to 'soften' and it now drapes nicely. The pillow is comfortable and supportive, though I shall be topping it up as it flattens during the night.”

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Posted 9 years ago

Thank you very much for leaving us this review, Kate. We're so glad to hear that you're sleeping more soundly as a result of our wool bedding. Wool as a fibre is far more efficient at keeping you cosy than alternatives (synthetic, feather, down), meaning you don't need as much loft to keep you as warm. It does seem like it wouldn't keep you toasty at first though, doesn't it :) As for the pillow, we would say that it's worth getting stuck into the fibres and really pulling them apart for a good 5 minutes when first purchased. This will ensure that the pillow becomes more sumptuous and won't compress as easily. I would then just open the pillow with the secret zip and fluff it up every time you change your bedding. Don't hesitate to give us a call if you'd like to discuss further, All the best, Adam Hirst The Wool Room

Posted 9 years ago

“Ordered a king size wool topper. Arrived quickly. Oh so comfortable and cosy. Highly recommended.”

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Posted 9 years ago

“Pillow cases too small, but a small price to pay for a better nights sleep. Thank you”

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Posted 9 years ago

“Over the last year I have tried several types of pillow, including memory foam and latex, to try to find something that gives me a comfortable night's sleep and avoids me waking up with neck and shoulder pain. (I have tendonitis in one shoulder and ongoing neck/upper back pain issues! I also have bank balance issues after all of the money I have spent on pillows!!) After endless internet searches I came across a review for wool pillows and ended up looking at the Woolroom. I bought two deluxe wool pillows which were on offer for £70. What drew me to these was the really positive reviews so far and the ability to take some of the filling out or add more in if necessary. The pillows were delivered very quickly with clear instructions on how to puff the filling up. After my first night, I felt the pillows were a little too full for me (still woke up with neck pain, but not quite so bad) so I removed a small amount of the filling and from then onwards, my pillow has been perfect! I've now slept on my pillow for three weeks and am sleeping comfortably and the difference to my back and shoulder pain is remarkable. I highly recommend trying a wool pillow, they are extremely comfortable and if you are prepared to take the time to get the amount of filling right for you, you may avoid having to take out a second mortgage to finance your search for a comfortable night's sleep.”

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Posted 9 years ago

“We are delighted with all our 'all seasons' duvets from the Wool Room, and have now purchased them for all our children and grand children too. The service is quick and efficient, the quality of the duvets is first class, and so much more comfortable to sleep under than anything that we have used in the past.”

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Posted 9 years ago

“Fantastic, would recommend to anyone”

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Posted 9 years ago

The Wool Room is rated 4.8 based on 5,164 reviews