The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The duvet and pillows have lived up to expectations - well made and warm. Delivery was prompt and being able to track it meant that I did not have to wait needlessly. I can't comment on how well the products wash as I have not had them long enough for it to be needed.”

Helpful Report

Posted 9 years ago

“This is the second time I've bought a duvet online from The Wool Room, and I love both purchases! Comfortable, lightweight and warm, they seem to maintain the perfect temperature and I sleep like a baby! Delivered in no time too!”

Helpful Report

Posted 9 years ago

“Good choice of related items on website. Delivery was very quick .”

Helpful Report

Posted 9 years ago

“Excellent products , brilliant delivery and after sales service would definitely buy fromThe wool room again .”

Helpful Report

Posted 9 years ago

“Much better sleeps with this wool bedding!!”

Helpful Report

Posted 9 years ago

“I bought these pillows as I like a firmer pillow and hate my head overheating if you know what I mean. So far (1 month) My wife loves her pillow and I am still experimenting. I found the temperature excellent but purchased a bag of the wool to make the pillow harder. I have now found that the pillow is too hard and removed some of the contents. As I like two pillows the combination of a memory foam one with the Woolco one on top is a little too high, so have now replaced the foam one with a softer pillow that is not so thick. So far excellent but time will tell. The bonus with the Woolco pillow is that you can adjust the filling to suit yourself and I would definitely recommend.”

Helpful Report

Posted 9 years ago

“A great service and a great product.”

Helpful Report

Posted 9 years ago

“Sent sample very helpfull excellent product”

Helpful Report

Posted 9 years ago

“Impressed with the delivery experience down to an hourly slot. Excellent packaging and product. Pillow very comfortable. Would recommend.”

Helpful Report

Posted 9 years ago

“Excellent and helpful service; the products are also very good. The summer duvet is the best I have ever had.”

Helpful Report

Posted 9 years ago

“Duvets purchased are warm, washable and British. Hooray!”

Helpful Report

Posted 9 years ago

“Delighted with throw but as it a Christmas present I cannot comment on quality etc. The company have very kindly agreed for my daughter to exchange it if it is not to her taste. Overall reaction is that the Wool room is a very well run company.”

Helpful Report

Posted 9 years ago

“I ordered a wool pillow and a bag of extra wool, having previously bought and loved a summer weight wool duvet. Unfortunately, however much wool I removed or added I just didn't find it comfortable. The wool compressed very quickly and I found it too hard. The Wool Room gave excellent customer service and I sent them both back and received a full refund very quickly. I will certainly buy from them again.”

Helpful Report

Posted 9 years ago

“The Deluxe mattress topper has transformed my new, expensive, too hard mattress. Service and delivery were excellent .”

Helpful Report

Posted 9 years ago

“It's the best duvet that I ever had - it's light, soft, warm and very cozy. Only measurements puzzled me a bit - I bought double, but it was slightly too big for my double size cover. Otherwise - I will be getting one more in a few months before moving to another country.”

Helpful Report

Posted 9 years ago

“Product is great. Service first class. Would thoroughly recommend.”

Helpful Report

Posted 9 years ago

“Beautiful products , bought the coccoon for my grandson , excellent quality , the pics on site don't do the goods justice , quick delivery too , all in all A1 for quality, price , and service. Grandson as snug as a bug in a rug .”

Helpful Report

Posted 9 years ago

“The speed that my order was dealt with was impressive. It arrived well packed and was delivered as expected. The duvet is good. So much so I plan to buy a more deluxe one”

Helpful Report

Posted 9 years ago

“Bought wool duvets, wool pillows and pillow protectors. Delivery arrived within three days of order, very pleasing! Products excellent! Highly recommended!”

Helpful Report

Posted 9 years ago

“My blanket arrived very quickly and is wonderful. I was concerned about ordering internationally, but my experience was perfect. I ordered a super king blanket and it is huge! Highly recommend this company.”

Helpful Report

Posted 9 years ago

The Wool Room is rated 4.8 based on 5,164 reviews