The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This mattress topper is wonderful. After 25 years with an electric blanket I don't need it anymore! It is very comfortable and warm within seconds and fits snug to the mattress. I sleep really well and wish I'd bought it years ago!!”

Helpful Report

Posted 10 years ago

Thank you for writing this review, Janet. We're thrilled to read that you're happy with your mattress topper and are now finding no need to use your electric blanket. Kind regards, Adam The Wool Room

Posted 10 years ago

“Very quick and easy to use (ordered online) no problems with delivery and we changed the date too as there was no one at home to sign for it. We bought a duvet, mattress protector and two pillows and all are very good quality and comfy. An added bonus was that my 2 year old played with the delivery box for days as it was enormous! Would certainly recommend.”

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Posted 10 years ago

Thank you for taking the time to leave us this review, it's very much appreciated. We're thrilled to read that you're happy with your purchase and indeed that your 2 year old enjoyed the box it came in :o) Kind regards, Adam The Wool Room

Posted 10 years ago

“Very quick, efficient and professional service. Products of the quality you would expect! Very pleased with my order.”

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Posted 10 years ago

Thanks for leaving us this review, Jayne - It's very much appreciated. We're so glad that you're happy with your purchase and indeed the service received. Kind regards, Adam The Wool Room

Posted 10 years ago

“Excellent service, very impressed”

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Posted 10 years ago

Thanks for leaving us this review, Geoff.

Posted 10 years ago

“Just bought a wool pillow & cotbed duvet for my two-year-old daughter. She loves them & has been very warm & cosy at night despite her room getting quite cold at night. I also love the fact the the wool used helps support UK sheep farmers :)”

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Posted 10 years ago

“The wool mattress topper arrived very promptly, it was sensibly packed and has made a huge difference to our lives. We sleep much better and amazingly it seems to regulate the temperature. A great buy.”

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Posted 10 years ago

“Deluxe wool topper arrived promptly and very well packaged. A good quality made product and very comfortable to lie on. Fits beautifully on our double bed. If it was double the thickness I think I would be in 'heaven'!”

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Posted 10 years ago

“Lovely deluxe duvet. And prompt delivery too.”

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Posted 10 years ago

“Very pleased with the service, speedy and efficient. The Wool Room uses a very good courier service, which takes the hassle out of waiting for delivery. Super product - husband would have liked a warmer duvet, but I didn't like the prices of the more expensive duvets.”

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Posted 10 years ago

“This is the third mattress topper I've bought. Lovely and soft”

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Posted 10 years ago

“A very good product and very good service with very good information.”

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Posted 10 years ago

“Buying a wool filled quilt was the best thing I've ever done. No more getting hot one minute and cold the next. As a chronic insomniac, I am pleased to report an improvement in my sleep also. I also completed my bed with a wool under blanket and pillow. All products are of a very high standard of manufacture and arrived promptly by courier. Highly recommend the Wool Room and it's first rate products.”

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Posted 10 years ago

“Amazing products for a very good price.”

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Posted 10 years ago

“Everything about this company and their products are 100 percent quality.”

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Posted 10 years ago

“Very pleased with the product and service, thank you.”

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Posted 10 years ago

“I love The Wool Room, they have high quality products delivered quickly and well packaged.”

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Posted 10 years ago

“Delighted with my purchase.”

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Posted 10 years ago

“Fantastically soft and comfortable mattress topper, we're so pleased we bought it. Quick efficient delivery”

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Posted 10 years ago

“Mattress topper was excellent quality, very comfortable and fitted perfectly. Thinking of buying another for spare bed. Delivery was also very good arrived exactly when advised and could track it's progress all the way. Well done!”

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Posted 10 years ago

“Very happy with everything about my order. Thank you”

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Posted 10 years ago

The Wool Room is rated 4.8 based on 5,164 reviews