The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have recently bought a firm orthopaedic mattress, so to have a soft cushioned topper made my bed a dream to sleep in. I would definitely recommend this to anyone looking for a natural fibre mattress topper.”

Helpful Report

Posted 10 years ago

Thank you for taking the time to leave us this review, Sarah. We're so glad that you're enjoying your new wool mattress topper. Kind regards, Adam The Wool Room

Posted 10 years ago

“I have been uncomfortable in my bed for some time as well as very hot. After reading the write up and the reviews I decided to take the plunge and try out the wool bedding. I bought a mattress topper and protector and the deluxe bedding set. I've had 3 good nights and expect my new sleep experience to continue. Worth every penny. Thank you.”

Helpful Report

Posted 10 years ago

Thank you for taking the time to leave us this review, Christine. We're so glad that you're sleeping well with your new wool bedding. Kind regards, Adam The Wool Room

Posted 10 years ago

“Bought for my husband as he has skin allergies. Perfect temperature as he normally over heats in bed . I like to be cosy and it keeps me warm . My husband has found his skin is much better and is getting a sound sleep rather than being woken loads in the past with other duvets . Would definitely buy again”

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Posted 10 years ago

Thank you so much for taking the time to leave us this review, Clare. We're so glad that your husbands allergies have improved and indeed that he is sleeping better as a result of this purchase. Thanks again, Adam The Wool Room

Posted 10 years ago

“Purchased the duo duvet, very happy with it. Extremely comfortable nights sleep, none of the overheating you get from feather quilts. It also stays in place so no wriggling around to retrieve it. Thoroughly recommend this product wish I new about it hers ago”

Helpful Report

Posted 10 years ago

Thank you for leaving us this review, Kim. We're glad to read that you're happy with your duvet and the overheating you had with your feather duvet is a thing of the past. Thanks once again, Adam The Wool Room

Posted 10 years ago

“Arrived quickly and the duvet was extremely well wrapped and presented. Good fit for our king size bed and it appears to be as described, It is very light weight so cooler than our other duvet but still warm enough to use in this February weather. Excellent buy of a good quality product from a really professional and caring firm. Well worth the money.”

Helpful Report

Posted 10 years ago

Thank you for taking the time to leave us this review, Sheila - it's very much appreciated. We're glad to read that you're happy with your purchase and the packaging that it came in. As for the heat, you'll find that it's warmer than it appears because wool as a fibre is so efficient it keeps you warm without needing as much depth. If you have any problems though, don't hesitate to get in touch. Thank you once again, Kind Regards, Adam The Wool Room

Posted 10 years ago

“I had a look through the pages really easy to navigate and found what I thought I needed it was about 4:00 pm on Sunday. Clicked to basket and purchased. Tracked my delivery and by 4;00 pm Tuesday in a safe p l ace with a photograph on my P .C , perfect really pleased. The lambswool scarf is lovely, the wool pillow is not perfect but it won't be sent back as its far better than feathers . Deborah Nottingham”

Helpful Report

Posted 10 years ago

Thanks for your kind words, Deborah. We're thrilled that you found our site easy to navigate and that you are happy with the speed of service. We're sorry to hear that your pillow isn't perfect. Do give us a call if you'd like to discuss. Thanks again, Adam The Wool Room

Posted 10 years ago

“I was extremely pleased with my mattress enhancer. It is very well made and very comfortable. The company are very efficient and delivered to me quickly and informed me of time, date etc. I would definitely recommend them.”

Helpful Report

Posted 10 years ago

Thanks for your kind words, Ann. We're thrilled that you're happy with your mattress enhancer and indeed the service received. Thanks again, Adam The Wool Room

Posted 10 years ago

“Excellent delivery, arrived next day. Ordered the wool duvet for my son , really good quality.”

Helpful Report

Posted 10 years ago

Thanks for your kind words Maureen. We're so glad that you're happy with the quality of your duvet and indeed the service. Kind regards, Adam The Wool Room

Posted 10 years ago

“Excellent product,excellent service.very happy”

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Posted 10 years ago

Thank you for taking the time to leave us this review, Patricia. We're so glad that you are happy with your product and the service received. Kind regards, Adam The Wool Room

Posted 10 years ago

“When I decided to buy a topper I did not know which type to buy. I decided on wool. Obviously I cannot say which is best but my experience of wool has proved very satisfactory”

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Posted 10 years ago

Thank you for taking the time to leave us this review, Victor. We're glad you're happy with your wool topper :o)

Posted 10 years ago

“Delighted with my recent purchase of alpaca mattress enhancer and promptly ordered another one. Delivery of both was swift and efficient.”

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Posted 10 years ago

Thanks for taking the time to leave us this review, Susan. We're so glad to read that you're happy with your mattress enhancer(s) and indeed the service you received. Thanks again, Adam The Wool Room

Posted 10 years ago

“Lovely product, very well packed and speedily delivered. Excellent, thank you.”

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Posted 10 years ago

Thanks for leaving us this review, Chris. We're so glad you're happy with your product and indeed the speed of delivery. Thanks again, Adam The Wool Room

Posted 10 years ago

“Rapid delivery; fantastic product. Best sleep in years!”

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Posted 10 years ago

Thank you so much for leaving us this review, Jan. We're thrilled that your sleep has improved as a result of your purchase :) Thanks again, Adam The Wool Room

Posted 10 years ago

“Fantastic customer service and very speedy delivery. Great product too!”

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Posted 10 years ago

Thank you for taking the time to leave us this review, Elizabeth. We're thrilled to read that you're happy with the service and product. Kind regards, Adam The Wool Room

Posted 10 years ago

“I recently purchased two blankets: the orange rabbit and woodland creatures blanket for my 9 year old grandson in UK and the beige curly lamb blanket for my 2 year old grandaughter in New Zealand. They have been a big hit with both the children and their parents and I was delighted with the quality and designs. They are Birthday gifts that are unusual and will last for years. .Great value. And prompt despatch”

Helpful Report

Posted 10 years ago

Hi Carolyn, Thank you for taking the time to leave us this review. We're so glad to read that you're happy with your blankets and they've been a big hit with your grandchildren. Thanks once again, Kind regards, Adam Hirst The Wool Room

Posted 10 years ago

“We're thrilled with our deluxe light duvet. We think it's nearer 6 tog than 3. Lovely and cosy but very lightweight. Quality is excellent, ordering was straightforward and very speedy delivery. We've ordered the pillows since which are very supportice and comfy.”

Helpful Report

Posted 10 years ago

Thank you for taking the time to write this review, Fiona. We're thrilled to hear that you are happy with your wool duvet. Wool, as a fibre, has a fantastic ability to regulate temperature, meaning that your duvet will likely react like a 6 tog duvet if your room is cooler and a 3 tog in summer when your room is slightly warmer :o) Thank you once again, Adam The Wool Room

Posted 10 years ago

“I ordered the Luxury Alpaca Duvet - Medium and Deluxe Wool Mattress Protector. After 1 week trial, I can say I love the combo. It keeps me warm, but not sweaty. The medium thickness is good enough for the winter (I sleep with the window open). I can recommend the product. The delivery was fast and the packaging good. Thanks you Wool Room!”

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Posted 10 years ago

Thank you for taking the time to leave us this review, Katja. We're thrilled to hear that you're having a great experience with your duvet and protector and indeed with the service you received. Thanks again, Adam Hirst The Wool Room

Posted 10 years ago

“I now have a wool mattress, duvet and pillow. I sleep really well, as a woman of a certain age that is something new. No more flipping the duvet on and off all night, just amazingly comfortable, restful sleep. The service is great too. Thank you.”

Helpful Report

Posted 10 years ago

Thank you so much for taking the time to leave us this review, Stephanie. We're so glad that you're sleeping better as a result of your mattress, duvet and pillow and indeed that you are happy with the service received.

Posted 10 years ago

“I bought the wool mattress topper and I'm still sleeping on it. Very comfortable, it has made my over firm mattress a pleasure to get in to.”

Helpful Report

Posted 10 years ago

Thanks for taking the time to leave us this review, Barry. We're so glad to read that you're happy with your purchase. Kind regards, Adam The Wool Room

Posted 10 years ago

“Ordered a light wool duvet three months ago and absolutely love it. It's so cozy and my husbands allergies have significantly reduced. I've also just received a beautiful wool blanket with a gorgeous horse design, it's even prettier and softer than I imagined!”

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Posted 10 years ago

Thank you for taking the time to leave us this review, Fleur. It's great to read that you're happy with your purchase(s) and that your husband is sleeping better as a result. Thanks again, Adam The Wool Room

Posted 10 years ago

The Wool Room is rated 4.8 based on 5,164 reviews