The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchases and very impressed by the delivery service. I recommend.”

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Posted 10 years ago

“I bought the wool topper as my mattress was a bit too hard. It has added that extra comfort but without the heat you get from foam based toppers... Given my age I also have night sweats.. And have found that I am no longer kicking the covers off! Amazing.. Next purchase will be the duvet!! Really pleased.. Nb I love sheep, I am obsessed with them, Herwicks are my favourite :)) as they have smilie faces.... so I wanted to help UK farmers sell their wool as the majority of wool is just thrown away, which is a ridiculous concept??!! Buy UK wool!!”

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Posted 10 years ago

“Excellent service on the phone, by helping get the delivery to me particularly quickly, plus a great product. Thank you!”

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Posted 10 years ago

“Both the products and service are excellent.I have purchased a duvet and a mattress enhancer and I could not be happier.Thank you.”

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Posted 10 years ago

“Excellent products delivered promptly.”

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Posted 10 years ago

“The Wool Room service is excellent. Efficient, professional and friendly. I placed an order on line and needed to add something to the order and so telephoned the help line. The gentleman I spoke to was extremely helpful, very knowledgeable and was able to add the item without delay. It was a pleasure to do business with you, thank you. Excellent products too, very good quality and value for money. Thank you.”

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Posted 10 years ago

“Excellent quality and service. Ordered and the duvet was delivered the next day. The duvet is great, it does exactly what it says on their website - keeps you warm but not sweaty.”

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Posted 10 years ago

“Prompt service and a beautiful blanket.”

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Posted 10 years ago

“Really pleased with the duvet, Excellent quality and service.”

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Posted 10 years ago

“I purchased a mattress protector to help regulate my temperature after newly purchased tempur mattress had me in night sweats! Brilliant! Solved entire problem and very comfy to sleep on too. Have since purchased duvets pillows and protectors for our holiday home in south of france to cope with hot summers cool winters - will let you know howI get on! Excellent service too and BRITISH!!”

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Posted 10 years ago

“Thank very much for very good quality product!:)”

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Posted 10 years ago

“Good value for a nice product. The all seasons duvet wasn't quite enough for the coldest nights but I'm sure it will be great in spring autumn and summer.”

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Posted 10 years ago

“Very impressed all round”

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Posted 10 years ago

“Love the wool blankets. So cosy and warm. Excellent quality and value.”

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Posted 10 years ago

“We are very pleased with our wool topper ,the only draw back was as we have a very deep mattress the elastic straps on the corners were not long enough to go around the corners therefore it is not held securely in place and does move a little. The warmth from the wool is lovely , we will be looking buy maybe pillows as we already have a wool duvet although not from your company. Thank you for a wonderful product and we hope our feedback is useful, maybe you could offer extra long straps for deeper mattresses !”

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Posted 10 years ago

“The blanket is perfect excellent quality and pleasingly large . The ordering system was easy . The delivery was fast and it was good to be given the 1 hour slot .”

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Posted 10 years ago

“Seriously comfortable - mattress topper is more springy than a feather one, and same for the pillows - they feel quite firm but not hard”

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Posted 10 years ago

“Very impressed with the quality of the products, fast delivery and enough information - ie emails to update status of order.”

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Posted 10 years ago

“I am so thrilled with my new wool duvet. I don't get as sweaty with wool as I do with feathers. The service is so fast and efficient and queries are answered almost immediately. Thank you”

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Posted 10 years ago

“Absolutely brilliant.... I have never slept so well! Thank you!”

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Posted 10 years ago

The Wool Room is rated 4.8 based on 5,164 reviews