The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think my pillow and self have been waiting forever to meet up. Lovely nights sleep.”

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Posted 10 years ago

“Quick delivery. Good quality product.”

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Posted 10 years ago

Good morning Brenda, Thank you for taking the time to give your positive feedback, its much appreciated. Jackie, The Wool Room

Posted 9 years ago

“I love my highland bull (Haggis). He was delivered within 48 hours and mooved right in.”

The Wool Room 5 star review on 31st March 2016

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Posted 10 years ago

Thank you for your lovely photo of Haggis in his new habitat, he certainly looks comfortable. We are so pleased you were able to give him such a lovely new home. Best wishes Jackie, The Wool Room

Posted 9 years ago

“I love my wool pillow, which I've had for some time. Finally persuaded my husband to get one. He's been complaining about his pillows for ages, swapping them over, piling up two, discarding one. He was not convinced. But from the first night he tried his new wool pillow he was hooked! He had the best night's sleep in a long time.”

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Posted 10 years ago

Thank you for taking the time to leave us this review. We're thrilled that you and your husband are happy with your purchases. Kind regards,Lewis, The Wool Room

Posted 10 years ago

“Fast delivery, good packaging, great product. My daughter seems to love her new wool cot bed duvet. It keeps her at the optimum temperature no matter the temperature of her room.”

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Posted 10 years ago

Thank you for taking the time to leave us this review. We're thrilled that you're happy with your purchase. Kind regards The Wool Room

Posted 10 years ago

“I loved ,I holuese hade wool dovet idvase if u getting older for join pein and worm ,look good too .”

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Posted 10 years ago

“Great service, great product, great sleep experience! Can't recommend enough.”

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Posted 10 years ago

Thank you for taking the time to leave us this review, Janet. We're thrilled that you're happy with your purchase. Kind regards, Adam Hirst The Wool Room

Posted 10 years ago

“The protector has made a noticeable difference to a very hot gel mattress! Me being a female of a certain age!!! My husband suffers with Reynards and it adjusts to us both perfectly. The delivery was very efficient came next day & beautifully packaged. Will be returning for more products soon.”

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Posted 10 years ago

Thank you for taking the time to leave us this review, Dawn. We're so glad that you're happy with your protector, and that it's helping you and your husband sleep better. Kind regards, Adam

Posted 10 years ago

“Absolutely fantastic, I have read reviews but did not expect something like this. Worth every penny. Bought all seasons, definitely best buy in a long time.”

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Posted 10 years ago

Hi Zaim, Thank you for your kind words in this review. We are glad that you happy with your duvet. Kind Regards, The Wool Room

Posted 10 years ago

“I bought 2 deluxe pillows, 2 pillow protectors and a king mattress topper. All the products are excellent, brilliant quality and extremely comfortable. The delivery was super speedy. The packaging was amazing.meach product in its own canvas type bag with zipper and handles. I would recommend 100%”

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Posted 10 years ago

Hi Karen, We are pleased to hear you that your are happy with the quality of our products and the natural packaging. Thank you for taking the time to leave us this review. Kind Regards, The Wool Room

Posted 10 years ago

“Just purchased the luxury light 3-6 tog duvet and delighted with it. Had a wool duvet before many years ago from another company but found this one much superior. Beautiful quality and the storage bag a lovely touch. Hope to purchase the pillows and the super light duvet for the summer. Can thoroughly recommend this product.”

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Posted 10 years ago

“Excellent product, which comes with easy to read and comprehensive information and instructions for use and care of product. Customer service was very friendly, knowledgable and exceptionally quick delivery.”

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Posted 10 years ago

“I bought the wool mattress topper which I love. It is so cosy and warm which I certainly need in my small bedroom which tends to be draughty. Now I have followed on with the light wool duvet. I intend to use it as the weather improves. It is the usual high quality product. Delivery was very quick.”

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Posted 10 years ago

Thank you for taking the time to leave us this review,. We're so glad to read that you're happy with the quality of your goods. Kind Regards, Lewis The Wool Room

Posted 10 years ago

“Beautiful products of the highest quality and excellent speedy service.”

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Posted 10 years ago

Thanks for taking the time to leave us this positive review,. We're so glad to read that you're happy with the quality of your goods. Lewis The Wool Room

Posted 10 years ago

“I bought 2 pillows and both of us are sleeping soundly at night. My husband doesn't seem to snore anymore which I am so pleased about. Wish I bought these pillows years ago. I did buy a bag of wool and have topped my pillow up just a little. Best Buy ever!!!”

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Posted 10 years ago

Thanks for taking the time to leave us this review. It's so great to read that your sleep has improved as a result of your purchase Kind Regards, Lewis The Wool Room

Posted 10 years ago

“I have bought from The Wool Room over two years. I was struggling with my asthma and I decided to change my bedding to natural wool. There was a Wool Room shop in my town and I went in and had a long discussion with a staff member. My asthma has reduced in severity since I change my bedding to wool. The Wool Room shop closed but I have had great service from the Internet site. Ordering and delivery has been excellent . I would highly recommend it.”

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Posted 10 years ago

Thank you for taking the time to leave us this review- it's very much appreciated. We're glad to read that you're happy with your purchase and our products have reduced your asthma symptoms. Kind Regards, Lewis, The Wool Room

Posted 10 years ago

“I placed the order in the afternoon and the mattress protector arrived 2 days later. It is as described, is well made and feels nice to sleep on.”

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Posted 10 years ago

Thank you for taking the time to leave us this review,. We're so glad that you're enjoying your new wool mattress protector. Kind regards, Adam The Wool Room

Posted 10 years ago

Thank you for taking the time to leave us this review,. We're so glad that you're enjoying your new wool mattress protector. Kind regards, Adam The Wool Room

Posted 10 years ago

“I ordered a mattress protector and am delighted with it. It is light, soft and gives a little extra bounce/comfort to our mattress. I am so pleased you cater for, hard to find, 'euro' sizes. This mattress protector replaced an ill-fitting cheap polyester protector, and whilst the wool protector is very very much more expensive it is well worth the extra spend, I am not disappointed. I am looking forward to purchasing items from you in the future. I would love you to do a range of dog beds, our dog has dust mite allergies, a wool bed would be perfect for him!”

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Posted 10 years ago

Thanks for taking the time to leave us this review. It's great to read that you are pleased with your purchase and I will pass on your comments regarding dog beds. Regards, The Wool Room

Posted 10 years ago

“Yet another excellent purchase experience from the wool room. I have recommended this company to quite a few friends and they are all happy.”

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Posted 10 years ago

“Wonderful product -- Received emails as when it would be delivered -Quick delivery Good job it was packed in its own bag as the plastic sack was very torn. Thank you for a superb product & good service.”

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Posted 10 years ago

The Wool Room is rated 4.8 based on 5,164 reviews