The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service, easy to order, like the product.”

Helpful Report

Posted 8 years ago

“Extremely prompt delivery. Good product.”

Helpful Report

Posted 8 years ago

“So far less than a week my husband is not as sweaty a he usually is on our tempur mattress”

Helpful Report

Posted 8 years ago

“Service was excellent with the mattress topper arriving the day after it was ordered. However, once I had taken it out of the bag, I decided it would not give enough softness on top of a very firm mattress and so returned it. I had read all the favourable reviews but did not want to risk using it and then not being able to return it. I'm very disappointed as I find memory foam mattress toppers too warm.”

Helpful Report

Posted 8 years ago

“Excellent service. Exceptional quality. I ordered mattress cover & pillows. Liked them so much have ordered an all season duvet.”

Helpful Report

Posted 8 years ago

“Excellent service ordered Monday morning delivered Tuesday morning, email and text giving a one hour time slot. I ordered a bed set comprising double topper, king duvet and two pillows very competitively priced. Tuesday night was the first night in a couple of years that I hadn't woken up feeling as though I was being boiled alive!!! Going to bed of a night is now looked forward to and not dreaded and best of all my husband is happy. Why oh why did I not find the wool room sooner.”

Helpful Report

Posted 8 years ago

“From the first phone call to obtain a brochure to the delivery of my mattress, all went without a hitch. Special thanks to Mario who pointed out the special offers at the time of ordering. A big thank you all round.”

Helpful Report

Posted 8 years ago

“Thank you for getting my order to me in double quick time, I don't know how you did it.”

Helpful Report

Posted 8 years ago

“quick delivery, lovely duvet!”

Helpful Report

Posted 8 years ago

“Goods delivered fairly quickly and well packaged.”

Helpful Report

Posted 8 years ago

“Happy with the. Ordering service and initial impressions of the products. However only issue was the box they were packed in was so large I could not move it on my own. The on line tracking of delivery was good and enabled me to give instructions for where to leave the parcel as I could not be at home when it was delivered. When I arrived home it had been thrown over the garden gate (which was not locked) and the box was damaged.”

Helpful Report

Posted 8 years ago

“Great product and fast delivery”

Helpful Report

Posted 8 years ago

“Excellent service and product”

Helpful Report

Posted 8 years ago

“Excellent service. Helpful if you need to phone plus next day delivery.”

Helpful Report

Posted 8 years ago

“Second time I've purchased from The Wool Room been delighted with both purchases. Very quick delivery, constantly updated with status of courier. The both duvets are very high quality and sleep has much improved since moving over to them. No doubt will be back again for further purchases.”

Helpful Report

Posted 8 years ago

“Very prompt service.”

Helpful Report

Posted 8 years ago

“I love it- the mattress topper is superb, the pillows are a little bit firm for me but I suspect I can take out some of the wool but actually I am getting used to them. My first night I was too hot had both duvets poppered together - am now sleeping under 300 gms and it is perfect. Very impressive prompt delivery and presentation. Thanks”

Helpful Report

Posted 8 years ago

“Having suffered from night sweats for many years and tried many types of duvet fillings including all cotton, finally I have found one that is great where I don't wake up throughout the night clammy. The super light deluxe is perfect for me. Would never have believed that pure wool filling would be the answer.”

Helpful Report

Posted 8 years ago

“Delivery arrived promptly. i bought a Shetland wool throw blanket it was as described online I'm thoroughly delighted with my purchase.”

Helpful Report

Posted 8 years ago

“Beautiful quality products and first rate service, particularly enjoying the wool mattress cover, it's lovely.”

Helpful Report

Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews