The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Great product, well made and not too heavy. Quick delivery.”

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Posted 8 years ago

“Prompt delivery and courtesy texts to update me on my order at all points. Lovely storage bags for products! Best of all great goods.”

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Posted 8 years ago

“Thought i would write a long term review of the king size mattress topper. On receiving the item both my wife and i were very happy with the extra layer between us and our memory foam mattress, although the 10cm thick claim is very ambitious. We enjoyed extra comfort for a few months but after a year of owning the topper there is very little thickness left to it no matter how much plumping, shaking, washing etc is done to the topper. If i were very generous it is now at best 3cm thick so the 10cm thickness turns out to be 70% air that you cant get back into the topper by plumping etc after a year of use. So a very expensive topper also strange how the description no longer mentions the 10cm thickness, I wonder why???”

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Posted 8 years ago

“Speedy delivery; items well wrapped and protected; good communications”

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Posted 8 years ago

“Excellent products and customer service”

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Posted 8 years ago

“Called to order over the phone. Very friendly and easy to do business with. Very prompt delivery. Overall - exceeded my expectations which doesn't happen often!”

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Posted 8 years ago

“The web site was well set out and very easy to use. All my products arrived well packed and in a really fast time. I will buy from this super company again”

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Posted 8 years ago

“Nice product. Good staff and quick delivery.”

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Posted 8 years ago

“I bought the adjustable pillow and am very happy with it as I can really shape it to my needs. It's so easy to take the wool in and out and move it to shape it to whatever form you need. I sleep better with it now. I am a side sleeper and have so shaped it to have the middle part flatter and the sides thicker and it's just perfect. It keeps my head cool but also gives me a warm cosy feeling. I'm also quite allergic and with this pillow all is good!! The wool is very clean and soft and the best bit is that I can wash it!! all the packaging and presentation are excellent! Delivery was also very prompt. I'm now saving up for the bedding and then finally the mattress!! Very very happy with the product!”

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Posted 8 years ago

“Excellent products. I have a wool pillow and it was the best thing I have ever bought, the new purchases are just as good.”

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Posted 8 years ago

“Excellent pillows, variable size, delivered quickly and carefully”

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Posted 8 years ago

“Excellent service. Arrived in good time. Well packaged with a calico bag included. Am very pleased with my wool pillow, especially as I can undo the zip and plump up the filling from time to time.”

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Posted 8 years ago

“Bought 2 more deluxe pillows to add to the all seasons double bedding set I already have. Bought them with a decent discount otherwise they are too expensive for me. Beautiful and totally comfy bedding with fast delivery, lovely protector bags too. I'm converted to the wool room bedding - blissful slumber and safe from dustmites! Saving up for another set for the spare room. Love this bedding”

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Posted 8 years ago

“I made my first purchase from the Wool Room a few years ago, I bought a duvet, mattress topper and two pillows. The duvet is fantastic, cool in summer and warm in winter and very lightweight. I have since bought a further three pillows and I love them. I bought a cheaper wool filled pillow elsewhere and it was rubbish compared to the Wools Rooms pillows.”

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Posted 8 years ago

“Excellent products, great website and superquick delivery - what more could you ask for!”

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Posted 8 years ago

“Absolutely amazing was the comment from our Swedish visitors! Warm but never sweaty, best night sleep ever!!”

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Posted 8 years ago

“Ordered Sunday, delivered Tuesday. Doesn't get any better than that.”

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Posted 8 years ago

“First of all their website is well laid out and informative to use. We received our order quickly, with good delivery updates. The quality of the items we had was excellent. No Made in China labels to be seen, just Made in EU labels. Be nice to be labelled UK. Comfort wise very good, the double thickness duvet is a great idea, the mattress topper comfortable, the pillows give a nice balance between support and softness, not hot like some. All items were well packaged with their own covers, pillows came nicely quilted. Not the cheapest, but quality costs. More than pleased to have come across The Wool Room on the net.”

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Posted 8 years ago

“Organic warm cosy soft natural woolen duvet pure happiness”

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Posted 8 years ago

“I'm so happy with my topper and duvet, honestly so perfect! I had a wool duvet when living in Australia, I found it hard to find something similar until I found the wool room. So comfortable and the perfect temperature. Quite sad I wasn't aware of them when I was buying my mattress or I would have definitely opted for theirs!”

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Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews