The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products very quickly dispatched. We definitely sleep better as a result as do my grandchildren.”

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Posted 8 years ago

Good Afternoon, Thank you for taking the time to leave us your comments. We are so pleased to hear that you and your family are enjoying the benefits of wool and are sleeping more comfortably as a result of it. Many thanks, Katie at The Wool Room

Posted 8 years ago

“I am delighted with my wool pillow! I admit being sceptical but bought one on the strength of reading reviews. I was surprised by the feel of the pillow (so different to feather & down) but have slept very well indeed. The pillow is so comfortable I can't believe I have not used wool before.”

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Posted 8 years ago

Good Afternoon Eleanor, Thank you for taking the time to leave us a review. We are so pleased to hear that you decided to try one of our wool pillows and that you enjoy using it. Many thanks, Katie at The Wool Room

Posted 8 years ago

“The young man in Customer Services was more than helpful and knowledgable. The items arrived quickly and when expected with information all the way. The item itslef is very satisfactory, as are all your goods”

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Posted 8 years ago

Good Morning Betsy, Thank you for taking the time to leave us your feedback. We are grateful for your kind comments on our customer service. We are pleased to hear that you enjoy our products. Many thanks, Katie at The Wool Room

Posted 8 years ago

“Comfortable to sleep on”

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Posted 8 years ago

Good Morning, Thank you very much for your feedback, we are pleased to hear you are enjoying your new bedding. Many thanks, Katie at The Wool Room

Posted 8 years ago

“My order arrived really speedily and I was impressed with the quality. Havent tried the bedding but the cushion pads are such a good idea in our household where several members have problems with dust mites.”

Helpful Report

Posted 8 years ago

Good Morning, Thank you for taking the time to leave us your comments. We are pleased to hear that both you and your family are enjoying the benefits of wool. We hope that you enjoy your new bedding and would love to hear your comments on it. Many thanks, Katie at The Wool Room.

Posted 8 years ago

“Excellent quality products”

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Posted 8 years ago

Good Morning, Thank you for taking the time to leave us your kind comments. We are so pleased to hear that you enjoy our products. Many thanks, Katie at The Wool Room.

Posted 8 years ago

“They were very efficient and a very quick delivery. The duvet is all I expected and I am very happy with it.”

Helpful Report

Posted 8 years ago

Good Morning, Thank you for taking the time to leave us your comments. We are so pleased to hear that you are enjoying your new wool duvet. Many thanks, Katie at The Wool Room.

Posted 8 years ago

“Top quality products. An email query was answered straight away and useful advice given.”

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Posted 8 years ago

Good Morning, Thank you for taking the time to leave us a review. We are pleased to hear that you were happy with both the products and service which you received. Many thanks, Katie at The Wool Room.

Posted 8 years ago

“Excellent. Thank you. My order rcvd in time.”

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Posted 8 years ago

Good Morning, Georgios, You are most welcome. Thank you for taking the time to leave us your comments. Many thanks, Katie at The Wool Room

Posted 8 years ago

“Ordered a throw for my lounge, it was excellant quality. Had no problem with ordering and it was delivered promptly. I wouldn't hesitate to use this company again.”

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Posted 8 years ago

Good Morning Jane, Thank you for taking the time to leave us your kind comments. We are so pleased to hear that you are happy with both the product and service which you received. Many thanks, Katie at The Wool Room

Posted 8 years ago

“I have additional needs and I am disabled this duvet I bought has given me a full night sleep since I got the duvet the day after I ordered the item! This is a very warm light duvet thus I. Not waking up all night every night due to pain in my joints as the duvet is so light and yet so warm!”

Helpful Report

Posted 8 years ago

Good Morning, Thank you for taking the time to leave us a review. We are so pleased to hear that you are sleeping more comfortably as a result of your wool duvet. Many thanks, Katie at The Wool Room

Posted 8 years ago

“Great service and a wonderful product”

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Posted 8 years ago

Good Morning J Thorne, Thank you for taking the time to leave us your comments. We are pleased to hear that you were happy with both the product and the service which you received. Many thanks, Katie at The Wool Room

Posted 8 years ago

“Ordering was simple, delivery rapid and efficient, and the item I ordered was of lovely quality and excellent value for money.”

Helpful Report

Posted 8 years ago

Good Morning, Thank you for taking the time to leave us a review. We are pleased to hear that you were happy with both the service and product which you received. Many thanks, Katie at The Wool Room.

Posted 8 years ago

“I am so pleased with my Woolsie. It is the warmest garment I have ever worn. If everyone wore these at home, heating bills would be slashed and carbon emissions reduced! Delivery was quick as well. Fantastic product.”

Helpful Report

Posted 8 years ago

Good Morning, Thank you for taking the time to leave us your comments. We are so pleased to hear that you love your new Woolsie! Many thanks, Katie at The Wool Room

Posted 8 years ago

“Just found 'My Perfect Pillow'. Thank you The Wool Room.”

Helpful Report

Posted 8 years ago

Good Morning, Thank you for taking the time to leave us your comments. We are pleased to hear you love your new pillow! Many thanks, Katie at The Wool Room

Posted 8 years ago

“I ordered the deluxe medium weight king size duvet as my friend had recommended it. When it arrived I was dubious that it would live up to my expectations, however , it really did and it is an exceptionally comfortable duvet. It has enabled a hot sleeper and a cold sleeper to share the same duvet during the recent cold spell and both be at the perfect temperature.”

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Posted 8 years ago

Good Morning Deb, Thank you for taking the time to leave us a review. We are happy to hear that you are pleased with your wool duvet. Many thanks, Katie at The Wool Room.

Posted 8 years ago

“I had previously bought a bedding set ,lightweight for summer oh bliss! The duvet is spot on for the summer for a hot water bottle like myself, for the first time I didn't overheat and the pillows are great. So I treated us to the medium weight for the winter, absolutely love it and so does our border terrier Tag, just wish you did a dog duvet/ dog bed lol thanks for great service and quality and best of all it's British !!! Vivienne xx”

Helpful Report

Posted 8 years ago

Good Morning Vivienne, Thank you for taking the time to leave us your wonderful comments. We are so pleased to hear that you (and Tag!) love our products! Many thanks and best wishes. Katie at The Wool Room

Posted 8 years ago

“The single duvets ordered were exactly as I expected, no drop in standard since my last order, if anything better”

Helpful Report

Posted 8 years ago

Good Morning, Thank you for taking the time to leave us your kind comments. We are so pleased to hear that you are happy with both your products and the service which you received. Many thanks, Katie at The Wool Room

Posted 8 years ago

“Quick service and accurate delivery information”

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Posted 8 years ago

Good Morning Dr. Sykes, Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with the service which you received. Many thanks, Katie at The Wool Room

Posted 8 years ago

“Beautifully packaged, quality duvet. Couldn't wait to get it unpackaged and on the bed. Wow it was so cosy without being stifling. Definitely helped us sleep better! I now have the pillows and mattress topper, and hope to get the mattress next. Fabulous service too. Love the products!”

Helpful Report

Posted 8 years ago

Good Morning Jackie, Thank you for taking the time to leave such wonderful comments. We are so pleased to hear that you are sleeping better as a result of your new wool bedding. Many thanks, Katie at The Wool Room

Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews