Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

“Great product, quickly delivered. Really pleased with the duvets and particularly the innovative pillow where you can change it to your preferred level of support. Great!”

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Posted 10 years ago

Thank you for your kind review :o)

Posted 10 years ago

“Amazing ordered mattress topper and pillow on a sunday arrives on tuesday no charge for delivery and fantastic quality products.”

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Posted 10 years ago

Thank you for your kind review, Simon.

Posted 10 years ago

“Bought a wool duvet, mattress protector and pillow from the Wool Room and am delighted with the customer service and the products. I am sleeping much better than previously.”

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Posted 10 years ago

Thank you for your kind review. We're thrilled to read that you're sleeping better since purchasing our products and delighted with the service received.

Posted 10 years ago

“The bedding arrived very promptly. So far so good. Enjoying sleep and think I am sleeping better. Pillows take a bit of getting used to as they are quite hard. Quality excellent. Would recommend the bedding and the company”

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Posted 10 years ago

“The bedding arrived very promptly. So far so good. Enjoying sleep and think I am sleeping better. Pillows take a bit of getting used to as they are quite hard. Quality excellent. Would recommend the bedding and the company”

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Posted 10 years ago

Hi Marjorie, Thank you for your kind review. If you're still struggling to get used to the firm pillow that came with the set you purchased, we'd be more than happy to exchange it for a medium one (as part of the 30 day sleep guarantee). Don't hesitate to give us a call if you'd like to make this change. All the best, The Wool Room

Posted 10 years ago

“We ordered 2 pillows on line. They were to be delivered by a local company within 48 hours but, as we were unable to be in, we changed delivery day by a very simple and quick process - excellent. The pillows arrived as expected and we are very pleased with them. After one week, my husband, who has slept badly for YEARS, has had 6 out of 7 nights of uninterrupted sleep. This is so remarkable we can hardly believe it.....long may it continue, we'll buy a duvet next!”

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Posted 10 years ago

Thank you for leaving this review. We're thrilled to read that our products are helping your husband sleep - hurrah! Don't hesitate to get in touch if you need any advice when buying your duvet.

Posted 10 years ago

“I took a long time deciding to get a wool duvet to help with my night sweats. When I rang for advice I found them helpful and efficient, when I changed my mind having already placed the order, it still arrived quickly. The mattress protector has worked brilliantly over the foam mattress which had been unbearably hot, it insulates really well. Whilst the duvet has not stopped my night sweats they feel greatly reduced and no longer wake me in the night because I don't get cold in between as it really does soak up the moisture! I look forward to going to bed again, sleep through most nights and so has had quite a big impact on my life. I have the light weight duvet and will buy the ultra for summer.”

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Posted 10 years ago

Thank you for leaving this feedback. Don't hesitate to contact us if you need help with any future, or want to discuss your existing purchase.

Posted 10 years ago

“Received wool topper yesterday. Amazingly fast delivery service and a beautiful product. Really soft and cosy. Couldn't wait to get to bed! Thank you so much”

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Posted 10 years ago

We're really glad to hear that you're enjoying your new wool topper. Thanks for leaving this review :o)

Posted 10 years ago

“Very quick delivery. Quality products. Very comfortable mattress topper, duvet, pillow and pillow protector. Thank you.”

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Posted 10 years ago

Thank you for your kind words :o)

Posted 10 years ago

“Bought a complete set of Alpaca + Wool bedding, as I suffer from dust mite allergy. This was after we had a talk at the WI on the benefits of using this, especially for allergy sufferers. Really pleased with my purchase, as, despite the cost, it is a good investment. It is comfortable and I have been sleeping really well since using it.”

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Posted 10 years ago

We're so glad to hear that our Alpaca bedding is helping you sleep better and keeping your dust mite allergy at bay. If there is anything more we can do, then don't hesitate to get in touch.

Posted 10 years ago

“Proved to be very professional and courteous in all communications. Products well described with sound technical back up including previous users experience comments leaving a prospective customer like myself in no doubt about making a purchase. Overall good Quality products with a sound delivery service making it a good online experience. I am a convert to Wool products now and enjoying the change. Goodbye duck down and man made fibres.”

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Posted 10 years ago

Thanks for your kind words. We're thrilled to hear that you're now a wool convert! :o)

Posted 10 years ago

“Great website..... very helpful staff......smooth, timed delivery.....my mattress topper has taken the edge off a comfortable but too firm mattress and my sore back and hips are greatly improved.....would highly recommend”

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Posted 10 years ago

Thank you for your kind words, Karen. We're thrilled to hear that you're sleeping better as a result of your mattress topper.

Posted 10 years ago

“Cushion pads arrived today and product and delivery couldn't be bettered. Thank you.”

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Posted 10 years ago

Thank you for your kind words. We're glad you were impressed with the service you received.

Posted 10 years ago

“Had great service with the wool Shop. Will shop here again.”

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Posted 10 years ago

Thanks for your great feedback. Don't hesitate to give us a call if you need help with any future purchases,

Posted 10 years ago

“Good service and excellent product.”

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Posted 10 years ago

Thanks for your kind feedback :)

Posted 10 years ago

“I slept on my mattress topper for the first time last night. So comfortable its transformed my mattress. Very happy and I will recommend.”

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Posted 10 years ago

Thank you for your kind words, we're really glad to hear you're enjoying your new topper :)

Posted 10 years ago

“My friend told me about their wool duvet from the Wool Room and so I looked into this as I no longer sleep as well as I used to - mainly due a health issue causing me to overheat, especially at night while lying down. I ordered a duvet and pillow and, having tried it for a month now, I've just ordered a mattress cover too. I'm delighted with the results and can vouch for the fact that the use of wool really does help regulate your temperature while sleeping. Aside from this, the quality of the product and the level of service received is excellent and I have no hestitation in recommending both. Thank you Wool Room! :)”

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Posted 10 years ago

Thank you very much for your kind feedback. We're glad to hear that your Wool duvet and pillows are helping regulate your temperature. Don't hesitate to give us a call if you need any help with future purchases,

Posted 10 years ago

“Despite my mattress topper taking rather a long time to arrive, I was very pleased with it. The delivery process was faultless with a regular update on the status of my delivery.”

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Posted 10 years ago

Thank you for your kind review. The delays to your order were caused by the topper being featured in an unanticipated article by the Daily Mail. We tried to manage expectations by emailing all customers with an update as soon as was possible, but appreciate this wasn't ideal. Please be assured that we are always striving to improve our service. Thank you again,

Posted 10 years ago

“Excellent service and delivery”

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Posted 10 years ago

Thanks for your kind review :)

Posted 10 years ago

“Ordered the all season quilt set, delivery and customer service excellent. The bedding is fabulous, both my husband and I are highly delighted with it.”

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Posted 10 years ago

Thank you for your great feedback. We're delighted to hear that you and your husband are enjoying your all-season duvet :)

Posted 10 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room Reviews