“Every time I go on to the live chat for help, they go out of their way to fix all my problems. I've been managing several of my websites on their hosting for years. Very pleased.”
Posted 3 months ago
Thank you very much for sharing your feedback with us!
“I always get the best support here. I have had issues with my website, some due to my own lack of knowledge and some due to misconfigurations and compatibility but no matter what the cause is, they have always been very helpful and have found a solution that works. When you have a website business that needs to be up and running 24/7, having a support that's always available and willing to help is the best!!”
Posted 3 months ago
Thanks a bunch for the kind words and excellent rating, Seiko!
“Terrible support with short period of trial, by the time they could even reply the trial was over.
I would not trust this desintegrated support model they have.
The business is registered in Alabama when owned supposedly in Australia with staff from everywhere, a little shady for reliability... Not to be trusted.”
“Rupok C was my guy on a REALLY tough one for me... I did lose quite a bit of traffic over my small mistake so I just appreciate this help like crazy.”
Posted 3 months ago
You're very welcome and thank you for taking the time to share your support experience 😎
“Easily the best customer support of any company I have ever worked with. Describing their support as 'above and beyond' is a disservice to the extreme lengths they are willing to go to support you with whatever you need.”
Posted 3 months ago
You put a big smile on our faces! Thank you very much for the recommendation, Laurence.
