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WPMU DEV Reviews

4.9 Rating 1,715 Reviews

98 %

of reviewers recommend WPMU DEV

Company Reviews

4.9

Based on 1,715 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. For over 16 years, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

Visit Website

Email:

contact@wpmudev.com

Location:

Birmingham, Alabama,
Birmingham
Alabama
35201

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WPMU DEV 5 star review on 20th November 2023

WPMU DEV 5 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WPMU by far has the best support service. They cater to all knowledge levels and do everything they can to try to solve issues that come up. The live chat is easy to use and nearly all support agents have been very helpful. We love WPMU!”

Posted 2 years ago

Hey Nicole, - Thank you for the 5-star rating and feedback! We really appreciate the effort to share your kind words after experiencing our support. - Welcome to our global family :) - Best of health, Ryan

Posted 2 years ago

“Chris helped me fix a Sitemap with Smartcrawl Pro quickly and easily. Even informed me of the steps he took so I could remedy the issue in the future if it were to happen again.”

Posted 2 years ago

Hey there, - We are grateful for the very considerate and thoughtful words about your most recent experience with our support. - We are thrilled Chris was able to resolve your Sitemap promptly. - Ryan

Posted 2 years ago

“Just can't fault them for their customer service! So quick so knowledgeable, amazing work guys and girls!”

Posted 2 years ago

Hey Laura, Thank you very much for taking the time to share your kind words. We are jointly thrilled and delighted you see value in the customer service we provide! We are excited to support you on your WordPress journey, every step of the way. Ryan

Posted 2 years ago

“Just one word: AMAZING!”

Posted 2 years ago

Hey there, - Thanks so much for sharing your experience with us. - Best regards, Ryan

Posted 2 years ago

“incredible!!!!!!!!!!”

Posted 2 years ago

Hello Jamie, Thank you for your feedback! We’re really happy to know you are enjoying all we offer at WPMU DEV! Kind regards, Ryan

Posted 2 years ago

“Great Customer Support. I had a technical issue I was struggling with for a few days and they fixed it in a few minutes. I'm grateful for support ninjas!”

Posted 2 years ago

Hey there, - We are happy to hear you are enjoying the overall experience with our support team, we are incredibly grateful for your kind review and for taking the time to rate strongly. - Best of luck with your WordPress site, - Ryan

Posted 2 years ago

“I love your team! Amazing site speed AND Amazing customer service. I chat with you every day. Sometimes three times a day and or night. So helpful for me as a business owner/content creator who has been pretending to be a web developer since 2011. I learn so much every chat! Rupock C Rocks! He went above and beyond the call tonight. The value of this proposition is well worth it if you weigh heavy on speed and skilled, friendly, 24/7 available assistance.”

Posted 2 years ago

Hey Sterling, - We are so happy to hear about your seamless experience with our agents continuously. - Thank you for trusting our services and a huge thank you for this awesome review and rating. - Ryan

Posted 2 years ago

“Best decision ever to switch to wpmudev - support is available all the time with kind, smart and very skilled personell.”

Posted 2 years ago

Hey Sabine, - We are happy to hear you are enjoying the overall experience with our support team, we are incredibly grateful for your kind review and for taking the time to rate strongly. - Best of luck with your WordPress site, _ Ryan

Posted 2 years ago

“I have been trying to re-size my images for four hours your Support Ninja showed me how to do it in less than 10 minutes. WOW!!! Thank you so very much, Diane.”

Posted 2 years ago

Hey Diane We sincerely appreciate your wonderful review, our support team works tirelessly hard and are determined to support the complete optimisation of your site. We will do all we can to never disappoint, Ryan

Posted 2 years ago

“Great tools Excellent support”

Posted 2 years ago

Hey Rubi, - We sincerely appreciate the effort in reviewing and rating your experience on our platform. - We wish you endless success along your journey, we are humbled and grateful to have you as a member of our connected WordPress family. - Ryan

Posted 2 years ago

“Fantastic wordpress hosting support. They have developed a full range of automation and hosting tools to speed up, secure and SEO-ise your wordpress site(s). 100% recommend them for anyone using Wordpress and need top notch hosting.”

Posted 2 years ago

Hey Johnnymestizo, - Thank you for your kind review and for being our loyal customer. We strive for excellence in every regard. Your review and overall satisfaction make it all worth the effort. - We take great pride in providing incredible support that goes beyond our clients' expectations, and the team can’t wait to resolve your next WordPress query! - Ryan,

Posted 2 years ago

“I was having tremendous trouble trying to transfer a client site over from their old hosting account, but Rupok C was able to guide me through the process and get the site transferred over in just a few minutes. The support is amazing!!”

Posted 2 years ago

Hey Studio22, - Thank you so much for your kind words. Some people do not believe in superheroes until they try our support! _ We sincerely appreciate you taking the effort to share your experience with us — and we are thrilled to have you as an integral part of our WordPress family. - Ryan

Posted 2 years ago

“No matter what issue I have, WPMU Dev support will help me through it. Pretty much the best support of any company I deal with.”

Posted 2 years ago

Hey Johanna, - Thank you very much for taking the time to share your kind words. We are jointly thrilled and delighted you see value in the service we provide. - We are excited to support you on your WordPress journey, every step of the way... do not hesitate to get in touch at any moment; we are on standby! - Ryan

Posted 2 years ago

“Perfect, fast and efficient”

Posted 2 years ago

Hey Rémi - Welcome to WPMU DEV! Thank you so much for leaving a candid review. If you ever require more guidance or have questions, our team is always available to help you out. - Ryan

Posted 2 years ago

“Let me start by saying, wow Ryan Ward helped me out with my questions and he is extremely polite and very friendly, great communicator and he goes the extra mile to help. I am so grateful. People like him are a great asset for employers like WPMU DEV. Keep up the great work Ryan. Cheers”

Posted 2 years ago

Hey Dildar, - Thank you for the awesome review! It was a pleasure to personally support your queries today, and most definitely made my day much brighter with such positive reinforcement. - We are honoured for the opportunity to build a strong relationship long into the future. _ Best of health and regards, Ryan

Posted 2 years ago

“Great hosting and the customer service is top notch! Whenever I have an issue, they are quick to respond and stay with you until the issue is resolved.”

Posted 2 years ago

Hey Erik - We treasure such reviews, and it's your satisfaction that makes it all worth it in our eyes. I would like to express our appreciation for the effort to share your feedback. - Ryan,

Posted 2 years ago

“Amazing experience. I recently jumped ship from a shared hosting site over to dedicated hosting at WPMU DEV, and I'm loving every second of it. No more time wasted due to slow load times. Our site speed and performance, more than tripled, and I actually enjoy connecting with customer support when needed.”

Posted 2 years ago

Hey there - Welcome to WPMU DEV! Thank you so much for leaving a candid review after experiencing triple speeds with our hosting. If you ever require more guidance or have questions, our team is always available to help you out. - Ryan

Posted 2 years ago

“The service is really hands on and what I mean by that is that if you are not a programmer or a computer guy like me (www.creandofotos.com) they go into your site and make the adjustments necessary and BTW the response time is immediate you dont have to wait more than 1 minute. The dedicated server obviously works beautifully and it's much different than the ones you buy from other hosting companies.”

Posted 2 years ago

Hey Luis, - Thank you very much for taking the time to share your kind words. We are jointly thrilled and delighted you see value in the service we provide. - We are excited to support you on your WordPress journey, every step of the way... do not hesitate to get in touch at any moment; we are on standby! - Ryan

Posted 2 years ago

“Great help from Chris, very fast, very king, very very effective. Thank´s a lot Chris.”

Posted 2 years ago

Hey there, - Glad Chris was able to assist your recent queries promptly and to a standard that has warranted such a rating. - Don't hesitate to get in touch at any moment Ryan

Posted 2 years ago

“Very good customer service. I recently talked to Rupok C.”

Posted 2 years ago

Hi there, - Thanks so much for sharing your experience with us. - Technical support quality is our number one consideration, and it’s always great to hear that they are doing a good job. - Best regards, Ryan

Posted 2 years ago

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WPMU DEV is rated 4.9 based on 1,715 reviews