Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,805 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to end. Sales advice, delivery and installer were all excellent.”

Helpful Report

Posted 7 years ago

“Very pleased with our kitchen. We have had a few minor defects which have been swapped without quibble. Always a sign that you are dealing with a good business. You find out how good the service is when you have a problem. Great company. Great product”

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Posted 7 years ago

“Have had a really good experience with Wren - from the designer to the delivery, and the quality of the units and appliances. I am very pleased with my new kitchen. I am also very pleased with the price, and Wren even compared the cost of each appliance online to show me they supply it for the lowest cost. I cannot think of anything I am unhappy with.”

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Posted 7 years ago

“Absolutely fantastic kitchens and brilliant customer service!”

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Posted 7 years ago

“Excellent service right from the start to delivery”

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Posted 7 years ago

“Very good service and quality of Kitchen, looking great, great quality products”

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Posted 7 years ago

“Recently had some additional work done on our Wren kitchen to provide further storage. The design stage, delivery and fitting were all undertaken very efficiently and standard of both the products and the fitting were first class. Would always recommend Wren Kitchens to friends and family”

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Posted 7 years ago

“Very good service with extremely helpful staff. Would recommend to friends and family”

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Posted 7 years ago

“Brilliant from start to finish”

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Posted 7 years ago

“Wren kitchens have been fantastic. They really help design the kitchen of your dreams. Easy to contact too if you have any problems. Fantastic service”

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Posted 7 years ago

“really good product, easy to fit, good customer service”

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Posted 7 years ago

“Amazing experience from start to finish. Very helpful staff throughout and great quality kitchen”

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Posted 7 years ago

“Very happy with our new kitchen, well designed and built. Would recommend”

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Posted 7 years ago

“Very helpful designer who was patient throughout the process and helped make changes to design without pushing any expensive add ins. Delivery was simple to arrange and delivered without issue.”

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Posted 7 years ago

“Unpleasant after sale experience”

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Posted 7 years ago

“Great showroom service followed by on time delivery and great quality kitchen supplied. Very happy with the entire process and product.”

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Posted 7 years ago

“Second kitchen from Wren, at opposite ends of the country, still the same great service. Professional design, careful and respectful delivery team, sturdy well made units that my husband has found fine to install himself. We had an issue with the measurer measuring one wall incorrectly but this was swiftly resolved at no extra cost. Would highly reccommend.”

Helpful Report

Posted 7 years ago

“Very impressed with the service received from Wren Kitchen. Sam from the Luton branch was so helpful. She was approachable and was able to make changes along the way to the design as time went on. Her eye for design and look helped me with picking the right cabinets. I was able to ask many questions and ensure everything looked the way it should have. I was happy with the quality and look and after care also.”

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Posted 7 years ago

“Great kitchen good quality But not delivered when promised and installers very good but they did not arrive when originally boolrf”

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Posted 7 years ago

“The worst decision of our life. Do not waste your time with this company like we have . Bad design , terrible fitting poor quality chipped cupboards after a couple of months and to top it appalling customer service , they are not interested in you , everything has to be for wrens benefit and on there terms customer service non existent . They all have the same customer service training zero. Avoid at all costs”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,805 reviews