Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,772 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our new Wren kitchen is very high quality and everyone involved were very professional and helpful and our new kitchen is beautiful. However, the reason I have not given them 5 stars is because of the time, trouble, countless telephone calls and several visits to the showroom in order to get a £100 refund. Considering Wren is a very large company, and we have paid thousands of pounds for our new kitchen, you would have thought they would have just paid up, but no. We did finally receive our refund but it took more than two months.”

Helpful Report

Posted 7 years ago

“Can’t fault Wren. Great salesmen, great kitchens and great after care! Love my new kitchen!”

Helpful Report

Posted 7 years ago

“Really pleased with my Wren kitchen! The design was done really well; the designer helped me with matching colours to make it aesthetically pleasing and spent a lot of time with me to make sure I was happy. When my kitchen was delivered there was a small amount of damage to some of the doors, the customer service team were really helpful and arranged replacements without fuss; they were delivered quickly too. I would definitely recommend Wren and will use them again in the future.”

Helpful Report

Posted 7 years ago

“Great experience from beginning. No hassle in design and order. Kitchen came very quick to a high standard. Well packaged and all clearly marked for kitchen fitter. Great after sales from Wren,as I had a slight issue with oven handle. Dealt with and fixed. Highly recommend”

Helpful Report

Posted 7 years ago

“After agreeing to pricematch a kitchen by email they refused it a week later after sale ended at competitors store and no longer had stock meaning we now have a bare kitchen after i ripped it out after being told they would pricematch. After we complain about it, management refuse to help in any way, refuse to sell us ANY kitchen and bar us from the store Bad business ethics, unhelpful and rude staff, (showroom manager most of all) untrustworthy, unsympathetic, careless. I could go on forever, they truly have messed us around and stalled us from getting a competitors kitchen. Also customer service is awful”

Helpful Report

Posted 7 years ago

“I am thoroughly impressed by Wren. The kitchens are classy, the staff spend a long time trying to get a perfect design and we got free coffee and biscuits at every appointment! The Wren kitchen fitters were great and did the whole job in two days flat. I would highly recommend this company.”

Helpful Report

Posted 7 years ago

“Very pleased overall with the installation, team were very efficient and Finished the job on and in good order.”

Helpful Report

Posted 7 years ago

“Apart from the Incorrect fridge freezer being delivered and the tower side panel missing, which were redelivered very quickly, was very impressed with the service. Our fitter Trevor Sonnex attached to the Basildon store was excellent. Friendly but professional and nothing was to much trouble. Love the kitchen we chose and impressed by the fitting. Was also impressed with the company who took our old kitchen away.”

Helpful Report

Posted 7 years ago

“Excellent service from start to finish with Wren Kitchen's .. The planning was made easy and were always on hand to answers any questions .. Even down to the delivery team which were very respectful .”

Helpful Report

Posted 7 years ago

“Great service from start to finish with Wren Kitchen's. The planning was excellent and quality of workmanship .. Even down to the lads who delivered the kitchen being very respectful ..”

Helpful Report

Posted 7 years ago

“Excellent service, listen to what you want, planning etc. Drawings and information pack very helpful.”

Helpful Report

Posted 7 years ago

“From our very first visit to the showroom to the kitchens installation Wren were helpful, professional and a pleasure to deal with, they kept us informed and all times and nothing was to much trouble. The fitters were great and did a fantastic job.”

Helpful Report

Posted 7 years ago

“Had my new kitchen fitted by Wren at the end of last year and I couldn't be happier with the final result. the kitchen design and quality is excellent and everyone I dealt with through out the whole process was professional and helpful.”

Helpful Report

Posted 7 years ago

“From the minute I walked into the Wren Showroom I was met with a very helpful sales advisor. He was very patient and helpful and took time to explain the best design for my compact kitchen. The price was very good. The delivery came on the date it was agreed and the kitchen units were fabulous. I am very pleased with the quality of my kitchen units.”

Helpful Report

Posted 7 years ago

“So glad we went to Wrens to purchase our lovely kitchen. From design to planning to final purchase-nothing was too much trouble for the Designer Stuart Reeves in the Bolton branch, who even helped us patiently in designing our final layout even though the branch was closing, he wasn’t rushing us in the slightest, which we really appreciated. Delivery was as scheduled and we very impressed with the professionalism of the delivery guys who were polite and a credit to Wrens. We had no problem with Wrens with ordering replacement doors afterwards, which we found were damaged after they were opened, they were promptly replaced and the staff were wonderful and helpful as we’ll as understanding. We love our new kitchen and would highly recommend Wrens to anyone seeking a professional service throughout, thank you Wren Kitchens!”

Helpful Report

Posted 7 years ago

“Very impressed with Wren Kitchens, its always hard choosing where to buy your kitchen from but I must say I am totally satisfied with every aspect of my experience with Wren kitchens. Good quality and exceptional service.”

Helpful Report

Posted 7 years ago

“I would definitely recommend Wren Kitchens and will use them again in the future. The design team were very helpful and provided lots of options for my very small kitchen, something that other kitchen suppliers were unable to do. The quality of the kitchen is very good, and although there was some minor damage to some of my items, the sales team were really helpful and quickly sent out replacements for me, without fuss - exactly as it should be! Overall I'm very happy with the service and product.”

Helpful Report

Posted 7 years ago

“We are very pleased with our kitchen, awesome designer, prompt delivery and a good quality kitchen and appliances!!”

Helpful Report

Posted 7 years ago

“We are really pleased with our kitchen, awesome designer, prompt delivery and good quality kitchen and appliances!!”

Helpful Report

Posted 7 years ago

“We had an awkward design issue as we were restricted by position of water pipes and cooker location. We did not want to disturb the tiles we had in place so the kitchen had to be designed to fit in with these limitations. Wren Kitchens delivered the perfect solution. First class service all round from design to delivery. We were kept in touch at every stage. We would recommend Wren to anyone.”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.7 based on 3,772 reviews