Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,768 Reviews

93 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,768 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I went to Wren kitchens I was hesitant but from the initial planning to the home visit then final plan I was well pleased. Every inch of available space was utilised so that my kitchen now maximises the available space. The fitter Simon Colbeck made an excellent job of fitting the kitchen within an agreed time scale, overall my partner is absolutely chuffed with the finished job.”

Helpful Report

Posted 6 years ago

“staff at the lakeside store were excellent and very helpfull not pushy like ive heard. design was carried out and shiwn to me on the virtual screen ( very cool) from the moment the design was agreed i quicky received an email followed by a couple of phone calls telling me wgat is happening inc delivery dates etc. a full plan arrived a few days before gand and delivery arrived exactly as informed. goods were carried in by 2 guys and positioned where i wanted. unfortunately there was a couoke of items damaged i called customer services and tge replacement items were delivered wuthin a couple of days. all in all i was very impressed with the service and assembly was a breeze.”

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Posted 6 years ago

“Great service and quality from the Doncaster branch. Chris the Manager and Julie looked after us.”

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Posted 6 years ago

“Brilliant service. Few bits didn't arrive, however fixed promptly.”

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Posted 6 years ago

“My wren kitchen is amazing . . . I had no issues with the delivery and no damaged units, I was a bit dubious, due to the reports I'd heard, but absolutely unfounded in my case. Couldn't be happier !!”

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Posted 6 years ago

“1st Class, all round. Thks”

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Posted 6 years ago

“Very nice kitchens & very good afters sales thank you”

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Posted 6 years ago

“Super company, friendly and helpful staff. Would highly recommend.”

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Posted 6 years ago

“More than happy love my new kitchen”

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Posted 6 years ago

“very good quality and easy to assemble, would definitely recommend”

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Posted 6 years ago

“My kitchen is amazing. The whole process was great from start to finish. Would definitely recommend Wren”

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Posted 6 years ago

“Wren Kitchens were superb with every aspect of the design, delivery and extra help! As a first time kitchen fitter, the wren designers took the time to explain the potentially troublesome areas, annotated theses on the installation diagrams - making for a clear and trouble free first fit. We unfortunately received the wrong size dishwasher door but Wren were prompt in the return and replacement of the correct door.”

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Posted 6 years ago

“I love my kitchen, it's practical and easy to keep nice. I like the pull out cupboards, and the sink unit cupboard liners. Overall very happy”

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Posted 6 years ago

“Good design service & listend to our needs when discussing what we needed”

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Posted 6 years ago

“The Staff at Wren's Swansea were very helpful, knowledgeable and friendly which greatly enhanced my experience of purchasing a Kitchen which was subsequently fitted to an exceptionally high standard. I would have no hesitation in recommending Wren's Kitchens.”

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Posted 6 years ago

“I needed a complete kitchen replacement as part of a whole house refurbishment project I was undertaking. Naturally I went round to as many different companies and their respective showrooms as possible to make sure I was not only getting the best value for money, but also helpful advice on suggested materials, fittings, equipment etc. The design stage was carried out in person at the Bedford branch, all the staff there were extremely helpful and friendly. The computer renders were great for getting an idea of what the final result would look like, and for testing out minor changes to the design as we went along. The entire process end to end was fairly painless, one piece of upstand did get left out of the original design for a breakfast bar that I wanted, but a quick trip into the store and 5 minutes later that was sorted out with minimal fuss. Will have to wait and see how well everything holds up with time, but given that it's all covered by a 15/20/25 year warranty (depending on which range you pick), I'm not too worried!”

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Posted 6 years ago

“Very good service and lovely looking kitchens!”

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Posted 6 years ago

“So happy with my purchase and service I received”

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Posted 6 years ago

“Really happy with the service we received from start to finish. We changed our minds about the kitchen sink at the last minute and had to redesign the kitchen as it was so large! Wren sent an experienced surveyor along to double check the measurements and the final fitting went without a hitch. We were initially a little weary of using Wren because of the negative reviews but were reassured when I raised my concerns. Our kitchen consultant in the Reading office was brilliant and the overall customer service we received was great.”

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Posted 6 years ago

“Really good kitchen and great service would highly recommend using them”

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Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,768 reviews