Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,805 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

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“Difficult sales process, great measuring service, good quality product for price paid. Ultimately happy.”

Helpful Report

Posted 7 years ago

“Only one word, excellent. From the minute we walked in the showroom door the service was second to none. Julie the sales assistant was very helpful and accommodating. We made a couple of amendments to the plans and order and these were dealt with immediately. The delivery was on time and the delivery personnel exceptionally helpful. We only had a couple of very small issues and these were dealt with professionally and swiftly, just a draw front with a dent in it and a few missing screws. I can not rate Wren high enough and keep telling anyone who will listen to go to Wren for their new kitchen!”

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Posted 7 years ago

“Great quality, great service from Phil Garnett at the Chester Store, love our new kitchen!!”

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Posted 7 years ago

“From design to installation everything done professionally with excellent communication regarding what was going on and when”

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Posted 7 years ago

“brilliant service and design, would 100% recommend to famil and friends.”

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Posted 7 years ago

“Our kitchen is fantastic! From visiting the showroom to delivery and now the daily use of the kitchen it’s all amazing! Thrilled with everything thank you!”

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Posted 7 years ago

“Great team from the designers to the customer services team .”

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Posted 7 years ago

“After completing the installation of my kitchen I discovered that I was short of blanking plugs for the doors. a quick phone call resulted in them sending them out to me the next day free of charge. Very pleased with the service.”

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Posted 7 years ago

“When I turned up at wren I was greeted by a friendly guy called paul in Aintree store he was very helpful and helped save me money”

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Posted 7 years ago

“Was very pleased with my kitchen”

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Posted 7 years ago

“I found the customer service very good and the information they give you very helpful. I used my own builder and they sent extra plans and notes for my builder to use and said he could call and speak to their fitters if he needed help.”

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Posted 7 years ago

“I love my Wren kitchen! The whole process was brilliant, from the initial measuring & planning to delivery. It looks fantastic and functions perfectly. I have already recommended Wren to friends who are now keen to get cracking on their new kitchens!”

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Posted 7 years ago

“My experience with Wren was very simple and pain free. The staff were extremely helpful and the kitchen is of good quality. I would use them again for future kitchens.”

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Posted 7 years ago

“Excellent design service. Delivered on time, extremely well packaged. Quality kitchen looks awesome. Highly recommended.”

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Posted 7 years ago

“Wren Kicthens gave me a good (if somewhat lengthy) design service. Their range of products was very good and the designer was happy to keep going until we were 100% happy with our design. The measurement team that came out where thorough and precise and very friendly. We went with a 3rd party for the stone worktops and most of the appliances as we found cheaper and Wren were happy to supply the required measurements and specifications. The kitchen was delivered on time and all in good order (a few minor replacements were required) The finished product looks amazing!”

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Posted 7 years ago

“Excellent service from the design to supply. Great quality products that look fantastic”

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Posted 7 years ago

“The quality of the kitchen is amazing. I love it”

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Posted 7 years ago

“We had a thoroughly pleasurable experience with wren kitchens from the point of interest through to delivery, the service was excellent. My partner was sceptical because he read some bad reviews about Wren but my instincts were not to judge a book by its cover (i.e. others opinions) and I'm so glad we went ahead. I absolutely love my kitchen.”

Helpful Report

Posted 7 years ago

“Lovely kitchens and great quality. Installers need to be improved by supplying 2 guys and install took 9 days. Would normally take 5 at most. Still some outstanding issues.”

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Posted 7 years ago

“Excellent service from start to finish and the product was brilliant. As was our fitter Steve. Superb fitting.”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,805 reviews