Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,805 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After having the kitchen for a while, it is starting to chip. The service has been good and they have offered to swap the units”

Helpful Report

Posted 7 years ago

“Excellent service from start to finish. Professional, friendly and nothing we stoo much trouble! Highly reccomened”

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Posted 7 years ago

“Great service from start to finish - any issues are resolved quickly without hassle - kitchen looks great!”

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Posted 7 years ago

“A fantastic new kitchen that was straight forward to install and makes the house look a million!”

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Posted 7 years ago

“My kitchen is exactly as it was planned. My installer made a mistake but the replacement panel was available and delivered quickly.”

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Posted 7 years ago

“Wren delivered on time and everything was there. Where it went wrong was the worktop installation as Rotherhams cancelled at an hour's notice, with builder lined up etc. It then took a further week for them to instal the worktops, but they do look good now.”

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Posted 7 years ago

“Great design service and the panoramic view they send out is very realistic. Good quality units and easy to fit. Hob had some damage evident when opened but just one call and it was sorted with a replacement ordered. Be aware that they don’t stock appliances so check these as soon as you can or you’ll have another wait. All in all, happy with the service and price. Can’t comment yet on the durability but so far it’s been a five star experience. TOOLMAN”

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Posted 7 years ago

“So simple and easy from design to delivery! Nothing was too much trouble and any problems were dealt with quickly and efficiently....would definitely recommend”

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Posted 7 years ago

“Units good, parts missing on order , left with no water in kitchen for two weeks, very stressful experience”

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Posted 7 years ago

“Very happy with planning service and the delivery. Not yet fitted it”

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Posted 7 years ago

“Great company to purchase from and fabulous kitchens extremely well made and very well finished I have the kitchen of my dreams”

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Posted 7 years ago

“We wanted to upgrade our kitchen as it was very old. We went to store and the planner was excellent he gave us some great ideas we hadn’t thought of. There was no pressure to buy, just helpful advice. The kitchen is great, love the deep drawers and corner carousel, all new features to us. Would definitely use again if we move house.”

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Posted 7 years ago

“Good kitchen cupboards, with good kitchen oven and hobs and integrated fridge freezer Overall very good”

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Posted 7 years ago

“Amazing customer service and good quality product. I’d be happy buying from Wren kitchens again.”

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Posted 7 years ago

“Had a good look at all the kitchens on display and was not bothered by any sales man. I eventually needed some information and the salesman was more than helpful but not pushy in any way. He answered my question and gave me a lot of practical advice.”

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Posted 7 years ago

“It is an absolute shambles with their installers, they quote a 4-5 day job and done it in 1-2 days... we found rough worktop corners from rough cutting, no panel on raw worktop edges, no shaping of the worktop to match the surface it was married to, wonky alignment, backboards falling out of place, damaged worktops and blaming wear and tear, not treating customers fairly and very arrogant installers that are rude and tell you to “get out the way””

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Posted 7 years ago

“Excellent product and service.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Great from start to finish - showroom, designer, measurer, delivery were all great and the quality of the kitchen is super and as good as any of the more expensive options we looked at”

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Posted 7 years ago

“If I could put no stars I would. Would I recommend, definitely not. The units look lovely, but after 5 weeks I still have no work tops, and Wren are not taking ownership and helping with the situation, the support staff do not take ownership and don't appear to care. So basically no kitchen for two months with no end date. Wren refuse to pick up all the unit packaging, apparently I have to pay extra for Wren to remove their rubbish, This is shocking, I have given Wren £13k and they don't even clean up after themselves. I don't think I have ever dealt with a customer care team who really are unwilling to do anything to help turn this in to a good experience. The only positive has been the actual kitchen fitter who has fitted the units well and managed the building work brilliantly, Everything else is poor and I wish I had purchased my kitchen from a company who actually cared for their customers.”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,805 reviews