Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,800 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbeatable. We got the perfect kitchen for the perfect price. Quick effective service”

Helpful Report

Posted 7 years ago

“I absolutely love my new Wren kitchen, the choice of units and colours available are amazing The kitchen fitter they gave me was brilliant and I couldn't wish for a nicer person. My new kitchen looks wonderful I would recommend Wren kitchens to anyone”

Helpful Report

Posted 7 years ago

“We did hear some unfavourable reviews about Wren but can say our experience was very good. The kitchen was designed to our requirements and the units were good quality. The fitting did take a bit longer than we were originally told due to a couple of small problems but overall we are very pleased with our kitchen.”

Helpful Report

Posted 7 years ago

“From start to finish Wren was excellent. The planning process went really well - they were not happy until we were happy. Upon ordering we got loads of offers presented to us; discounts they had on at the time and even price matched to major retailers (online and in store) for the white goods. I thought I was quite demanding at this stage, but it was all no problem for Jake who dealt with our queries. Delivery was equally as smooth. The delivery drivers brought it all in and it was all well packaged. We had a couple of small issues that were very quickly sorted with a quick phone call. The customer service number had no wait time whatsoever - the first time I've experienced this for a big company. Very friendly and efficient service here too. The quality of the final product is great, we are so pleased with our new kitchen.”

Helpful Report

Posted 7 years ago

“From the moment we booked the survey to the point of delivery we couldn't have asked for a better service. We used our own fitter and the detail in the plans provided along with the numbered boxes helped ease of positioning. There were a few hiccups ( wrong colour on one of the items and a few bits missing ) but it only took one email and a phone call to get it all sorted to our satisfaction . Cannot fault finished kitchen and would thoroughly recommend.”

Helpful Report

Posted 7 years ago

“Had our kitchen for a few years now and is still looking good , no problems with doors dropping like other manufacturers”

Helpful Report

Posted 7 years ago

“We had a wrens kitchen fitted in March 2018, we were pleased with the service supplied by wrens from start to finish The design of our kitchen in store was superb and the quality of the kitchen first class I would recommend wrens to anyone and is certainly value for money”

Helpful Report

Posted 7 years ago

“Well pleased with kitchen and after service from customer services”

Helpful Report

Posted 7 years ago

“From beginning to the end we got service and professionalism from the designer to the fitter and customer service nothing was to much trouble The quality of the products were exceptional and we now have a beautiful kitchen that looks more expensive than it was Would recommend wren to anyone because nobody comes close to them”

Helpful Report

Posted 7 years ago

“Amazing, brilliant, faultless process. Had from start to finish by wren and it was perfect, from delivery, installation and clear up, everything was planned to perfection. There was nothing to worry about, the fitter was brilliant and could not fault any of the process.”

Helpful Report

Posted 7 years ago

“Great quality, excellent customer service! Would recommend anyone who’s looking for a new kitchen!”

Helpful Report

Posted 7 years ago

“Hi he staff are very helpful, they take their time to find the best kitchen for you. Better then all other retailers. They go the extra mile to create a kitchen suitable for your needs. Thanks again wrens.”

Helpful Report

Posted 7 years ago

“I am so happy with my wren kitchen starting with salesman and finishing with the fitters it was truly an enjoyable experience with a wonderful kitchen at the end thankyou so much wren Kitchens”

Helpful Report

Posted 7 years ago

“Superb finish ,very satisfied with kitchen,infinity plus pebble looks great Interest free offer was helpful”

Helpful Report

Posted 7 years ago

“High quality kitchen, offered at an affordable price. After care service is excellent too. Thanks Mr Jackson”

Helpful Report

Posted 7 years ago

“Despite some initial problems with allocation of installers, we could not have been happier with the installers that were finally appointed. They were excellent and we are very pleased with the outcome.”

Helpful Report

Posted 7 years ago

“I cannot fault this company at all.Constant contact was made during the panning and installation.We are so happy with our kitchen and appliances. 10/10👍🏼”

Helpful Report

Posted 7 years ago

“This is my second wren kitchen as just moved house. Found wren competitive and so helpful and the quality of the units was better than any others I had seen .was kept informed all the way and everything went as promised . Very happy with kitchen and service . Thanks .”

Helpful Report

Posted 7 years ago

“I purchased a Milano Ultra White Gloss kitchen From Wren. From the first appointment, subsequent visits with the manager, double requests for Re surveys, nothing was too much trouble. Extremely professional service all round. Love my new kitchen.”

Helpful Report

Posted 7 years ago

“Very impressed, would use again and recommend anyone else to do so! Kitchen quality very good and delivered ready built. No pressure sales teams Overall positive experience”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,800 reviews