Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,800 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From design to installation was such a smooth journey am so glad we chose Wren for our dream kitchen. I would thoroughly recommend to anyone.”

Helpful Report

Posted 7 years ago

“From the moment we walked into the store for a browse we weren’t pestered by sales staff and were left to have a look around and took as long as we wanted. After deciding what we wanted we booked a time that suited us to sit with a kitchen planner and even then we weren’t pushed into buying immediately. We went away, had a think and then went back to make some changes. When we were told the price we laughed and were then assured that there was still discounts to be added. This was done and we laughed some more. Further discounts were added and then we started removing things that we could find elsewhere cheaper such as taps etc. This was never seen as a problem by staff. Our extension build went on for longer than we anticipated and during this time we weren’t pressured to buy immediately and just got the occasional phone call asking how things were progressing. Once the build was done we got in touch with wren to send a surveyor out to do the final measurements for fitting and then popped back into the store to finalise, pay a deposit etc. The sales rep we had originally dealt with had been promoted so our design had been passed onto someone else who queried why our kitchen was missing worktops, tap, sink and handles so after explaining how we were going to buy them separate because of the cost at wren he told us to just put them on and see if he could do us a deal which would bring it back to what we’d have spent if we’d found them elsewhere. Not only did he do this we were able to pick better quality items and had the peace of mind then that everything would come together. We opted to get our own friend to fit it at a fraction of the price wren wanted but I’m pretty sure they’d have even tried to match that if we’d asked. The kitchen was made within four weeks and delivered on a time and date that we chose. Fitted it looks even better than we could have imagined. Our friend, a joiner by trade, commented on the quality and went as far as to say it was one of the best he had ever fitted. It’s been in now for nearly four months and gets a wow by anyone that walks in and sees it for the first time. I’d definitely recommend wren to anyone. They made the whole process of buying a kitchen from start to finish really easy and without any stress”

Helpful Report

Posted 7 years ago

“I LOVE my Wren Kitchen, its stylish and practical with great service from the Swindon store.”

Helpful Report

Posted 7 years ago

“The staff at Wren were very helpful and were great at helping us design our kitchen.”

Helpful Report

Posted 7 years ago

“Very impressed with Wren, no pressure from sales team, explained things simply and offered great advice. Kitchen itself very good quality and delivered on time as promised. Highly recommend”

Helpful Report

Posted 7 years ago

“Excellent service from start to finish. As it was our first time of designing & purchasing a kitchen, wren helped with the whole process from the design to installation. Brilliant quality and reasonable prices. I LOVE my kitchen and can not thank or recommend wren enough”

Helpful Report

Posted 7 years ago

“A great experience from start to finish! Customer service was spot on and the kitchen looks amazing”

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Posted 7 years ago

“Very good service, very happy customer”

Helpful Report

Posted 7 years ago

“Wrens kitchens were excellent Not sure about the fitting as I got my own. The customer service that was provided was excellent a five star service”

Helpful Report

Posted 7 years ago

“Really pleased with the quality and finish compared to other kitchens I looked at. The design process was simple with no hard sell and it was all well communicated around delivery. Now it's fitted my kitchen looks great and it's been a very reasonable cost overall.”

Helpful Report

Posted 7 years ago

“A great experience from start to finish! Great customer service and the kitchen looks so fresh and amazing!”

Helpful Report

Posted 7 years ago

“Great customer service, excellent quality products and delivery service. Highly recommended!”

Helpful Report

Posted 7 years ago

“Fantastic customer service from the first initial walk round of the showroom to delivery! No pressure to buy and more than willing to adapt an expense desired kitchen to our own budget! Pav, our kitchen designer made the whole process a breeze. Will most definitely return to Wren!”

Helpful Report

Posted 7 years ago

“Good customer service at the Wren showroom. Good quality units fitted by their appointed kitchen fitters who were exceptional and took a lot of pride in their work.”

Helpful Report

Posted 7 years ago

“I am very pleased with my kitchen, the quality of the units are of a very high standard, the workmanship of the fitters very good, the kitchen planner was very professional and helpful with ideas and suggestions. I would not hesitate to recommend Wren to any of my friends.”

Helpful Report

Posted 7 years ago

“The whole process was stress free, our kitchen planner certainly knew his stuff and made suggestions for improvements to our original design which we went for. We opted for our own installers. Come installation day we had one damaged cupboard, and two that had not been manufactured correctly. Customer service were excellent and sorted the problem quickly. Would have given 4.5 if I could, as let down by quality control. Would I use Wren again? Yes in a heart beat, but would use my installers.”

Helpful Report

Posted 7 years ago

“A very friendly, efficient and first class service received. Wren cater for all budgets so I suggest you get at least one quote locally and take it to your nearest Wren showroom and I can guarantee they will beat the quote and you will have a better quality kitchen. They will even price match appliance if you need them. You have the choice of them fitting it or you doing it yourself or you have your own kitchen fitter do it for you. I definitely recommend Wren!”

Helpful Report

Posted 7 years ago

“I am over the moon with my Wrens kitchen.Every kitchen unit; upstandings and appliances are first class. I have so much more kitchen cupboard space and have not a clue how that could happen. It must be great planning and design and fitting by all at Wrens. Well done!! .”

Helpful Report

Posted 7 years ago

“Delighted with our kitchen... great service from initial consultations at the Huddersfield branch, through to delivery of the kitchen. Everything’s big was organised and on time and lots of communication from Wren throughout...”

Helpful Report

Posted 7 years ago

“I had my new kitchen from wren kitchen in july ..love the design .and got affordable price. Satff are really help ful ..designer work r fantastic becoz i had small space ..and she create really nicely..now m enjoying my new kitchen..thank you wren kitchen”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,800 reviews