Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,771 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,771 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently had a new kitchen fitted by Wren and the experience was very positive throughout. From the initial planning stages, which were handled very professionally, through the updates on design and fitting, to actual completion of the project, we were really delighted. We were kept involved at every stage and everyone who worked with us was very efficient and reliable.”

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Posted 6 years ago

“Had my kitchen put in back in July. Still very pleased with it. We went to the wren store to order it and the staff was lovely and helped us build up a picture of how our kitchen could look. All arrived on date and time and all perfect. Thank you wren”

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Posted 6 years ago

“Good products but sometimes let down by customer service”

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Posted 6 years ago

“Good service. Helpful staff and kitchen is good quality”

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Posted 6 years ago

“The kuchen I purchased is excellent I used my own builders to install but the design and sales assistance was very good. They came up with excellent ideas we did not think off. We also purchased their appliances which were good value.”

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Posted 6 years ago

“Excellent products but customer service occasionally a bit off”

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Posted 6 years ago

“Well designed kitchen, ordered the ready built units,all arrived on time , we used our own fitter so can’t comment on the installation service , one star taken away as they would not give us a refund on end panels not used (because it was designed instore )?”

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Posted 6 years ago

“Great design, great customer service very happy with my kitchen. Paul fryers”

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Posted 6 years ago

“Wren’s product was actually really good. Considering we went for the cheapest option of joinery, it is a really lovely product. The issue we had, and it ruined our whole experince, were the Wren installers. We were told that the Wren preferred suppliers were Kitchen Excellence and they were awful. Such a pity Wren use such shocking installers, it really lets the product down.”

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Posted 6 years ago

“Excellent service, hassle and fuss free experience. Really impressed with quality of service and kitchen. Would deffinetly reccomend and use again in the future.”

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Posted 6 years ago

“We had our new Wren Kitchen installed in early July this year and we are very pleased with it. The new design features we were advised to incorporate have proved to be excellent. The whole process from initial enquiry through to installation was professional. I would do this again if ever I needed another new kitchen. CF”

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Posted 6 years ago

“I have the most beautiful Kitchen thanks to Wren. from start to finish they have been amazing. we didn't have a real idea of what we wanted but the kitchen designer walked us through each element until we were happy. There was never a hard sell and we could change our mind at any time with no pressure. Everything started and finished on time. The workmanship is good with excellent quality. We are so impressed”

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Posted 6 years ago

“Kitchen is georgous, very well made and looks stunning. Id had a good look around but decided on Wren .. couldnt be happier.”

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Posted 6 years ago

“Really pleased with the kitchen, it looks fab. Aftersales service has been really helpful when Bosch let us down. Maybe could reply to emails quicker but we got the desired outcome.”

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Posted 6 years ago

“Very professional service from start to finish, we would highly recommend using wren kitchen. We was kept in the loop at all times through installation from the builder.”

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Posted 6 years ago

“Great kitchen,great design had a couple of issues with damage parts,replaced straight away,great customer service”

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Posted 6 years ago

“Thrilled with our new kitchen, it is everything we wanted. The quality of the units and worktop is excellent. The whole process of ordering and installing was done very efficiently. Can recommend.”

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Posted 6 years ago

“Great showroom service, however after sales a nightmare. 7 damaged doors, replacements were sent which apparently underwent rigorous quality control and still arrived damaged. Currently with ombudsman to gain a resolution. Customer service is non existent”

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Posted 6 years ago

“We purchased our kitchen from Wrens, from the first appointment we were really impressed with how we were treated. The designer took his time and explained everything to make sure the kitchen we got was perfect! We had a slight issue with the cooker not fitting but when we contacted them they sent someone out straight away. Would 100% recommend.”

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Posted 6 years ago

“Very helpful staff, helped us to plan in a useful kitchen in a small space. Large variety of choices for kitchens. Love the finished product”

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Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,771 reviews