“Would have put 0 star rating but wasn’t available. Bad experience doesn’t cover it!! Ordered flowers for friend to cheer her up on NYE. Prestige great … for taking the money, but no confirmation and flowers didn’t arrive!! No reply to emails sent and answer service just says office closes. Wouldn’t recommend for love nor money.”
“Don’t waste your money ordering if you want a reasonable delivery time. I placed an order December 10 and it still hasn’t shipped. Customer service response, “Sorry”. Extremely annoyed and dissatisfied”
“Im very upset for. this company. They are unable to find adress in the chat nobody help don't update any information. this company is kidding people I waiting for my parcel every day without answer this company is the worst I know😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡”
“have just been overcharged by you. I was charged double the price. I ordered 1 item only for 69.00 and was billed for 2 items. Please adjust the order. Your system does not show the order; order number, and confirmation. It only briefly and quickly flashes an amount. That is unethical practice. I should see an order confirmation with the item purchased and an order number. I entered one item and hit order. Again, I only saw a quick flash of double the amount. I immediately sent you numerous messages and you failed to respond except to say the order was shipped. I will submit a claim with the Attorney General's Office. I will blast you on Twitter and Facebook to ensure no one buy from you again.”
“I have Very BAD experience with company hogiesonline.co.uk who sell also via E-BAY. Don ´t buy there anything!!!
I have bought there an eye cream from la Prairie for almost £ 200 by mistake.on Sunday, I wrote immediately to their cusomercare, also to e-bay about cancelling my order and refunding money. By now no reply!!! Someone wrote to me from e-bay yeasterday - just a strong sentence that my order was cancelled. I COULDN ´T BE! Money was debited from my account today and I have no money, no goods
I ask you for IMMEDIATELY REFUND NOW!
Thx”
“Absolutely apling customer service..Two items I ordered and have been charged for have not been included in the package. Contacted customer services on few occasions but had no response. Would never use this company again and would never recommend to anyone.
M C”
“Ordered in October and still waiting for a delivery tracking order number,all I get is intermittent emails saying they are checking with shipping. Terrible service. This item is a replacement order because the first one arrived smashed in the box. I email this company for an update twice daily however no product and no refund!!!”
“I ordered a bracelet for my granddaughters 1st Birthday when it arrived it didn’t fit so we tried again 4 weeks later and it looked like a piece of Tat, I rang the shop to be told I need to send it back to have it cleaned even though it has never been worn then to have the phone put down on me twice and the staff was very rude and disrespectful, I would never order anything from this shop ever again it’s disgusting”
“If I could give zero stars, I would. The rugs I received were yellow, not ivory, as pictured on the website. When I contacted the company for a return, they stated the rugs were not eligible for return because it was a clearance item. No where on the product page or on the checkout page did it state they were “final sale”… I found this in small print on the return policy in a different part of the website. The customer service reps were rude when responding to my emails and I ended up sending the rugs back, paying for the shipping myself. I only received a fraction of the cost of the rugs refunded to my credit card. Save yourself the headache and order from a different website.”
“I emailed my issue twice without any reply. Half of my order is bad!!! Disposable product worked for 5 draws and stopped working. Totally feel ripped off and now feel confirmed I was ripped off by hearing crickets!!”
“I have been reading alot of reviews about the rewards this company gives everyone and its same what's happened to me I would never pick a car wash reward I picked the Halfords rewards they staying differently there will not be used by me anymore I feel I have been scammed never mind rewarded never use them again”
“This company was absolutely atrocious, first job they came out to there was problem with the toilet, they said the part was obsolete, I had to purchase a new toilet and had to pay for someone to fit it! Second job they came out to was another toilet, and surprise surprise they said that part required was also obsolete. Well that was alarm bells for me. I purchased the actual part, the part that they said was obsolete!! They refused to fit the part and after months of sending endless emails I ended up getting a new plumber to fit the part to the toilet.. What a joke this company is!!”
“I had booked a 5 day realise test for today on line to found out later they will send a kit home and by the time I ll get the results will be 7-8 days and they wont refund my money. This test is opcional, no obliged by gov and secondly they Web site is missleading.”
“After ringing 68 times last Friday and no one picking up, I took the day off work and waited in all day with no delivery, I waited in all day Saturday no delivery. I rang 20 times Tuesday someone answered. I was told they have problems with delivery in the South West. So I suggest if you live in that area don't bother. I would of been happier if only I was told what was happening with my delivery, I also emailed no reply. It finely arrived Tuesday which was really annoying because I had no help to move it. Don't see the point of choosing a date that you can't fulfill.”
“I've been playing blazing star for over 2yrs lost £1000s trying to win the £1000 jackpot its I'm possible, I've complained 3 times to the chat on line and get I can reassure sir it's not, I've just played another £325 tonight and guess what again no jackpot your lucky to win the 2nd jackpot the machine just doesn't pay, I've won every other jackpot so this machine is IMPOSSIBLE”
“this is a terrible company they cheated me out of 649 dollars they sent me a machine that will not work told me they would pick it up. they have lied. they will do nothing about the machine”
“Awful customer service!!!!
I bought a great contract and was very happy. So much so, I recommended a family member to get a contract. Because of a cookie My refer a friend bonus was denied. I thought this could be easily fixed by customer service. I haven’t had such a bad customer service experience in a long time.”
“Booked for a gas safe certificate for Friday 1pm to 5pm. They call about 4.20pm to say they need to cancel but promise to come following day between 9am and 1pm. Get a phone call at 12.15pm to cancel this appointment too. I wasted a half day annual leave on Friday and sat around waiting on Saturday. My advice don't waste your time with this company.”
