“I ordered a bracelet for my granddaughters 1st Birthday when it arrived it didn’t fit so we tried again 4 weeks later and it looked like a piece of Tat, I rang the shop to be told I need to send it back to have it cleaned even though it has never been worn then to have the phone put down on me twice and the staff was very rude and disrespectful, I would never order anything from this shop ever again it’s disgusting”
“If I could give zero stars, I would. The rugs I received were yellow, not ivory, as pictured on the website. When I contacted the company for a return, they stated the rugs were not eligible for return because it was a clearance item. No where on the product page or on the checkout page did it state they were “final sale”… I found this in small print on the return policy in a different part of the website. The customer service reps were rude when responding to my emails and I ended up sending the rugs back, paying for the shipping myself. I only received a fraction of the cost of the rugs refunded to my credit card. Save yourself the headache and order from a different website.”
“I emailed my issue twice without any reply. Half of my order is bad!!! Disposable product worked for 5 draws and stopped working. Totally feel ripped off and now feel confirmed I was ripped off by hearing crickets!!”
“I have been reading alot of reviews about the rewards this company gives everyone and its same what's happened to me I would never pick a car wash reward I picked the Halfords rewards they staying differently there will not be used by me anymore I feel I have been scammed never mind rewarded never use them again”
“This company was absolutely atrocious, first job they came out to there was problem with the toilet, they said the part was obsolete, I had to purchase a new toilet and had to pay for someone to fit it! Second job they came out to was another toilet, and surprise surprise they said that part required was also obsolete. Well that was alarm bells for me. I purchased the actual part, the part that they said was obsolete!! They refused to fit the part and after months of sending endless emails I ended up getting a new plumber to fit the part to the toilet.. What a joke this company is!!”
“I had booked a 5 day realise test for today on line to found out later they will send a kit home and by the time I ll get the results will be 7-8 days and they wont refund my money. This test is opcional, no obliged by gov and secondly they Web site is missleading.”
“After ringing 68 times last Friday and no one picking up, I took the day off work and waited in all day with no delivery, I waited in all day Saturday no delivery. I rang 20 times Tuesday someone answered. I was told they have problems with delivery in the South West. So I suggest if you live in that area don't bother. I would of been happier if only I was told what was happening with my delivery, I also emailed no reply. It finely arrived Tuesday which was really annoying because I had no help to move it. Don't see the point of choosing a date that you can't fulfill.”
“I've been playing blazing star for over 2yrs lost £1000s trying to win the £1000 jackpot its I'm possible, I've complained 3 times to the chat on line and get I can reassure sir it's not, I've just played another £325 tonight and guess what again no jackpot your lucky to win the 2nd jackpot the machine just doesn't pay, I've won every other jackpot so this machine is IMPOSSIBLE”
“this is a terrible company they cheated me out of 649 dollars they sent me a machine that will not work told me they would pick it up. they have lied. they will do nothing about the machine”
“Awful customer service!!!!
I bought a great contract and was very happy. So much so, I recommended a family member to get a contract. Because of a cookie My refer a friend bonus was denied. I thought this could be easily fixed by customer service. I haven’t had such a bad customer service experience in a long time.”
“Booked for a gas safe certificate for Friday 1pm to 5pm. They call about 4.20pm to say they need to cancel but promise to come following day between 9am and 1pm. Get a phone call at 12.15pm to cancel this appointment too. I wasted a half day annual leave on Friday and sat around waiting on Saturday. My advice don't waste your time with this company.”
“Light in the box will not refund!!!!!!!!!
My recent review was deleted which gave light in the box a reason to ignore my emails
I had a reply saying will be sort but now it’s deleted!
Surely the must give me the money they owe me! It’s a customers right to be paid a refund on returned goods!!
The most despicable company you will…
The most despicable company you will ever deal with!
Thieves and liars
Ordered product
Sent a complete different manufactured product not even the same speck
2 weeks to agree I can return
Returned
Ignoring every email and refusing to pay refund
Thieving company who are incapable of providing a honest service!
Boycott boycott they are fake!!”
“The experience I have had with just my look is terrible. I placed my order a month ago, they have taken my money and received nothing. Emailed twice, got one back saying the products were not in stock but still advertising them on the website. Will never use them again and would never recommend them, worst site I’ve ever used. I want my money back !”
“Lidl langley moor County Durham have been going here for years and have noticed last few years the customer service and attitude of staff has gone right down its appalling. They are so rude and unhelpful they actually look like they don’t really want to be there. I was in today but for the Last time as it’s so miserable being in there and listening to their rudeness etc
I have noticed all fresh produce does not last the same either going off much quicker!
Really is my supermarket of the past!”
“Have used Bunches on several occasions, but this time I wanted to send some sunshine to my daughter and daughter in law in these awful times. The flowers are awful, although I appreciate they are sent in bud, there is no way the flowers will look anywhere like the picture on the webpage. Customer service not helpful. Sadly won’t use bunches again.”
“Having ordered the watch which my son requested from the GB Watchshop, I received a message from him saying they had sent the wrong colour. I checked the order and it confirmed I had ordered silver with a blue face but they had sent a gold strap and cream face.
I contacted GB Watchshop but because he had tried it on they will not exchange it yet it was their mistake.
I dont think they care to make matters worse so my advice to customers would be shop elsewhere if you can and purchase from a reputable company with an ethical approach to customer aftercare service. It is not even an expensive watch and would cost them very little to rectify their mistake.”
“It’s been almost 2 weeks since I order a print. I have not received an email stating that it’s been shipped..I have emailed them twice and I have heard nothing. This is very disappointing, as I was looking forward to give this as a gift. I would love to get my money back or at least get an update as to what is going on!”
“Do not order from this website. I ordered some things for my boyfriend as a present, the website said it had not gone through so I ordered it again, next thing I know the order is taken twice. I contacted lost rockstar and they said to be that it would be processed as a refund. Then 2/3 weeks the duplicate order got delivered to my house. Now it has been past the 14 days so I cannot get a refund. Also part of the first order that I sent back I have not been refunded for two items which I returned. This means that I am down 100 pound or even more . I will be taking this further. I have tried to contact lost rockstar over Facebook and not had anything back since I complained”
