“My Molly Maid ladies arrive at my house on time. They are pleasant, professional, and efficient, and in this time of Covid19 they are safe.
It is a pleasure having them in my home. They make it shine.”
“I had a horrible experience with molly maid !
The two lady’s came into my house and acted like it was a fun day at work they were not professional at all. They were busy goofing off and not doing their job they were paid to do
I had to go back and clean my house behind them after they left. They did not come back out to my house to clean after I called about their 24 hour guarantee.
I do not recommend this company at all ! Most of my neighbors use them and I have went and told them what a horrible job they did. They do not plan on using them again. I wasted my money my and for a company to not call me back to speak with me on the matter is just bad business !!!”
“Daniela and Eva arrived at time of promise.
They cleaned the house with expertise.The house had not been cleaned in over a year so they had job on there hands they completed in 2 and 1/2 hours. The house looked and smelled great.
Thanks
Daniela and Eva”
“I have used Molly Maid for more than 15 years.
My maids Josefina and Ramona are fabulous.
They are on time and the quality of their work is excellent.
I would recommend this team to anyone needing their house cleaned by professionals.”
“Molly Maids did a good job cleaning my home,
However, I have never had so many items broken.
The maids carefully put the pieces together to hide the breakage.
When I confronted them with the damage they said "The dogs did that." How in the world could a dog carefully piece together the broken items? Again, I would not recommend Molly Maids.”
“Jenny and Maria R. came yesterday, friendly and efficient as always. They did a great job, quickly. I have really appreciated their good work ever since they started coming.”
“I really didn’t want to give any stars the staff was very unprofessional they were hired to do a general cleaning and left dirt on the bathroom floor when I mentioned it they were very defensive so I ask them to leave while leaving they kicked the step stool instead of picking it up and scratched my hardwood floors when I contacted the manager to let him know what happened he acted as if he didn’t care this company is fraud rude and a joke don’t waist your time or money”
“Cleaning the house before putting it on the market. I just couldn't do it all. I called them yesterday afternoon and asked if they could send a team out today. They came this morning and did a great job. Refrigerator looks new. The house is mopped. Bathrooms spotless. I am very pleased! They were also very polite and nice.
Thank you so much!!.”
“My son and I called into Molly maids to clean the bathroom the kitchen mop and vacuum the floors once they finish cleaning the bathroom I discovered that there was still dirt on the floor and the floors were still dirty when I brought this to the attention of the two girls that came to my house they got very defensive gave me attitude they were yelling and very disrespectful I was very shocked to know that they would talk to a new customer this way when they left not only did they leave a scratch on the hardwood floors but they kick the stepstool which caused it to scratch the floorsI’m very disappointment I would never ever recommend this service to anyone the worst ever poor customer service very unprofessional and the manager Jeremy didn’t seem like he cared don’t waste your time nor money”
“I have told Sabrina the lady who answered the phone are they supposed to be cleaning ceiling fans and she said yes and I found they were not moving dolies just going around them on the tables and never cleaned what was on the table didn’t clean toilet tank didn’t clean above pictures or above the shower doors so much dust. I couldn’t figure out how they got it down before an hour. When my husband called to cancel for work that’s not done she said okay bye she really didn’t care. So maybe you check around your house and see what really hasn’t been done. It hard to communicate to the girls because they don’t speak much English”
“I like the service of Jenny and Maria R. Very clean and organized. They improve their service based on our feedback. I would surely recommend their service.”
