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Argos Reviews

2.7 Rating 4,090 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,090 reviews
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Bought a Bush Smart TV from Argos 4 weeks ago. The TV had been brilliant, however it stopped working. We called the customer support line who were very helpful and explained that we would have to take it back to store to exchange for a new one as there was nothing that could be done to fix it. Suzanne from custommer supprt, provided us with reference number, order number and told us to take our ID which would enable us to have a smooth exchange in store. On arrival to the Holloway Road store, we were greeted by a young gentleman named Adam who was happy to help us however, who I assume is the store manager, Mo Khan??.. decided to interupt and spoke to us as though we were running some sort of a scam and tried to make it excpetionally difficult for us. He was unbelievably patronising and unhelpful and made everything he possibly could difficult. We gave them all the information that Suzanne had provided us with and my ID, we could see the notes were on their system but he insisted that we described in great detail what was wrong with the TV.. and then started to question us. To make matters worse, he decided that what we had provided them with wasnt enough and said he would have to make a phone call to the service desk to authorise it. They gave authorisation straight away as we heard Adam explain to him, but he then demanded more proof in the form of recepit. We explained it was purchased online and showed him the email confirmation to which he was then very rude, and repeatadly said we could have avoided any hassle buy just showing him that to begin with. He also kept saying, I dont even know if this will be in stock- however we had already given him the reservation number. We explained that we were following the instructions given to us by the Argos support team and that he hadnt asked us for it in the first place.. He then made us wait for 20 minutes whilst he sent someone to the back to get the TV which we knew was already reserved for us. When the TV eventually came out, we asked if sommeone could assist us to carry it a short distance to the car as it is a 40incch TV in a huge box and difficult for two young girls to carry. Adam said he would gladly assist us, however Mr Khan yet again got involved and refused him to do so. I think that the service prrovided in that store from the 'Store Supervisor' was disgraceful and i would most certianly not recommend going there. We also witnessed him doing the same to other customers whilst we were waiting... not a good impression for customers nor his staff alike.
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Posted 11 years ago
I bought some beats on the 14/9/13 they have recently gone faulty Itook the to the shop today and I was told that they were fake I only have one set of them and don't understand how I could have been sold them. I have the guarantee and the box and the name of the person who served me in the westmorland shopping centre kendal at 10:47 am on the 14/9/13, Iam not happy and the lady in Argos today wasn't helpful at all and if this isn't sorted out I WILL TELL THE PRESS AND WATCH DOG AND IF NEED BE I WILL TAKE LEGAL ACTION.
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Posted 12 years ago
I specifically wanted an iron with a stainless steel soleplate. I chose a Russell Hobbs one for £29.99. When I brought it home, realised it was a different model with a ceramic soleplate. Took it back next day with the receipt. To my surprise they declined to accept the iron even though I hadn't used it. Apparently there was a warning on the screen to the effect that product may be slightly different, which I should have noticed. Steel to ceramic is not a slight difference nor is the warning anything like noticeable unless you are looking for it. They also refused it because the cable ties were missing. The product would appear to have been returned before because there were water marks on the soleplate. Lastly the assistant and supervisor were in a very indifferent attitude with no comprehension that Argos may be more than just a little bit to blame. The store was at Hempstead, Gillingham and I will never, ever shop there again no matter how inconvenient. This will cost Argos a lot more than 30quid.
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Posted 12 years ago
Brilliant service from staff at wythenshaw thanks Clare you are a star
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Posted 12 years ago
About 6 or 7 weeks ago I bought a bed through the Argos website which was delivered about 4 days later. Today (8th June 2014) a piece of wood that supports the slats the mattress sits on broke. It broke because it was held in place with metal staples that to me do not appear suitable for the job. I phoned Argos and explained what had happened and was told we will send you a replacement. I explained that I want a refund which they initially refused until I quoted the Sale of Goods Act. They then stated that they would collect the bed but I had to book a time when the delivery van was available which meant taking time off work. I was then told I could not have any money back until after the bed was collected meaning I have to sleep on the floor as I need the money returned to buy another bed. I was told if I accepted a replacement I would get a blow up bed until the replacement arrived but as I wanted a refund I got nothing
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Posted 12 years ago
My book is called The BFG. Author Roald Dahl.I like this book becusae its exsating and funny.My favourite bit was when the BFG was talking about thegiant called bone cruncher.I would recommend it to a friend becusae its realy really good to read and it's funny to.love Lola
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Posted 12 years ago
I like buying thing at argos
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Posted 12 years ago
argos really are shocking!! worst staff ever and the products are just as bad... definitely wont use them ever again!!!
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Posted 12 years ago
Brilliant staff in your Kilmarnock store this morning, thank you!
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Posted 12 years ago
many thanks to Becky in your Wishaw store. Best service from a member of staffI've had in ANY shop for a long time! Thanks Becky!
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Posted 12 years ago
Think Argos have possibly the worst customer service in the world
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Posted 12 years ago
The customer service at Argos is full of bollocks!
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Posted 12 years ago
Poor customer service by Argos today. First they lost my internet order - then unhelpful to the point of rude on the 0800 number! wasted both my time & money
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Posted 12 years ago
Refusing to exchange faulty pushchair unless pay more money! Absolutely disgusting customer service , risking child safety!
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Posted 12 years ago
I can't believe how bad Argos Outlet is and how poor their customer service is. I ordered a new phone and got refunded without a reason!
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Posted 12 years ago
truly disappointing customer service today. And when you finally get through to someone, after being cut off 4 times its still no better
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Posted 12 years ago
Not at all impressed with Argos Online and their customer service. Will not be using again. There's a reason John Lewis Exists, clearly.
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Posted 12 years ago
have the worst customer service I've had in a long time NotImpressed
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Posted 12 years ago
Congratulations to Argos Online for the most shocking customer service I have ever experienced.
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Posted 12 years ago
what an ABSOLUTE DISGRACE argos and there customer/delivery service are!!!
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Posted 12 years ago
Argos is rated 2.7 based on 4,090 reviews