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Argos Reviews

2.7 Rating 4,076 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,076 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Had to make a claim, it was quite straightforward and there was no hassle or argument. Paid in full.
Helpful Report
(Pet Insurance) - Posted 11 years ago
I ordered a bed through Argos to be delivered, let me pay for it and expected a delivery in a week, got a call from them the day before to say there is a problem at there suppliers and it will be another month. Duely waited a month, then got called to say the bed will not be delivered as they don't make them anymore, refused a refund, so we oredered a different bed, they cancelled delivery again, then sent it to the wrong address , then called to say that it will 've delivered in a month! Now we have cancelled our order and they are going to offer us vouchers as a refund with a company that we never want to deal with EVER again. Absolute jokers!
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Posted 11 years ago
A PATHETIC ON LINE SERVICE. Wishing to buy an item just under a £100 was informed by my local shop in Barnstaple it could only be bought on line. Proceeded to do this and paid for same via debit card. Received a confirmation of the order stating date and time (between 8am to 7pm!!) of delivery to home address. No show of delivery on the day despite having stayed at home waiting for same. No communication provision by Argos should this happen so visited local store next day for help. Local store apologetic and most helpful. Telephone call then revealed that Argos had no stock of the item but due to a 'gltch' had taken my payment and confirmed the order with a date and time of delivery - yet had no stock!! Then to add insult to the injury stated via the young lady in our local store no refund would be forthcoming for another seven days. should This refund not be made my next step will be LEGAL I was not in the least irate with out local store staff but many people are and would be which is very unfair to front-line staff due to an incompetent on-line service. Thank goodness for John Lewis who know how to run an efficient on-line service!.
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Posted 11 years ago
When to argos in Haringey and bought a couple things, customer service was really good got my items within 3 minutes, thanks to a young lady called Meritta, she was really quick on her feet and had a lovely smile
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Posted 11 years ago
I would never use argos again. They mess you around with your deliveries . You pay for something and they treat you like your lucky if you get it or not. Their customer service is ah coming they could not care less.
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Posted 11 years ago
Ordered an item which I was not happy with. Picked up by courier 3 weeks ago and still not received my refund!!!! Rang them again today and it hadn't been processed even though I rang them before. I was then told it would still take 5-7 working days to refund me!!!! Absolutely pathetic and to make it worse they said it took that long because of the system my bank uses.............lies, lies lies!!!! Will never buy anything from Argos again.
Helpful Report
Posted 11 years ago
Bought a Bush Smart TV from Argos 4 weeks ago. The TV had been brilliant, however it stopped working. We called the customer support line who were very helpful and explained that we would have to take it back to store to exchange for a new one as there was nothing that could be done to fix it. Suzanne from custommer supprt, provided us with reference number, order number and told us to take our ID which would enable us to have a smooth exchange in store. On arrival to the Holloway Road store, we were greeted by a young gentleman named Adam who was happy to help us however, who I assume is the store manager, Mo Khan??.. decided to interupt and spoke to us as though we were running some sort of a scam and tried to make it excpetionally difficult for us. He was unbelievably patronising and unhelpful and made everything he possibly could difficult. We gave them all the information that Suzanne had provided us with and my ID, we could see the notes were on their system but he insisted that we described in great detail what was wrong with the TV.. and then started to question us. To make matters worse, he decided that what we had provided them with wasnt enough and said he would have to make a phone call to the service desk to authorise it. They gave authorisation straight away as we heard Adam explain to him, but he then demanded more proof in the form of recepit. We explained it was purchased online and showed him the email confirmation to which he was then very rude, and repeatadly said we could have avoided any hassle buy just showing him that to begin with. He also kept saying, I dont even know if this will be in stock- however we had already given him the reservation number. We explained that we were following the instructions given to us by the Argos support team and that he hadnt asked us for it in the first place.. He then made us wait for 20 minutes whilst he sent someone to the back to get the TV which we knew was already reserved for us. When the TV eventually came out, we asked if sommeone could assist us to carry it a short distance to the car as it is a 40incch TV in a huge box and difficult for two young girls to carry. Adam said he would gladly assist us, however Mr Khan yet again got involved and refused him to do so. I think that the service prrovided in that store from the 'Store Supervisor' was disgraceful and i would most certianly not recommend going there. We also witnessed him doing the same to other customers whilst we were waiting... not a good impression for customers nor his staff alike.
Helpful Report
Posted 11 years ago
I bought some beats on the 14/9/13 they have recently gone faulty Itook the to the shop today and I was told that they were fake I only have one set of them and don't understand how I could have been sold them. I have the guarantee and the box and the name of the person who served me in the westmorland shopping centre kendal at 10:47 am on the 14/9/13, Iam not happy and the lady in Argos today wasn't helpful at all and if this isn't sorted out I WILL TELL THE PRESS AND WATCH DOG AND IF NEED BE I WILL TAKE LEGAL ACTION.
Helpful Report
Posted 11 years ago
I specifically wanted an iron with a stainless steel soleplate. I chose a Russell Hobbs one for £29.99. When I brought it home, realised it was a different model with a ceramic soleplate. Took it back next day with the receipt. To my surprise they declined to accept the iron even though I hadn't used it. Apparently there was a warning on the screen to the effect that product may be slightly different, which I should have noticed. Steel to ceramic is not a slight difference nor is the warning anything like noticeable unless you are looking for it. They also refused it because the cable ties were missing. The product would appear to have been returned before because there were water marks on the soleplate. Lastly the assistant and supervisor were in a very indifferent attitude with no comprehension that Argos may be more than just a little bit to blame. The store was at Hempstead, Gillingham and I will never, ever shop there again no matter how inconvenient. This will cost Argos a lot more than 30quid.
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Posted 11 years ago
Brilliant service from staff at wythenshaw thanks Clare you are a star
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Posted 11 years ago
About 6 or 7 weeks ago I bought a bed through the Argos website which was delivered about 4 days later. Today (8th June 2014) a piece of wood that supports the slats the mattress sits on broke. It broke because it was held in place with metal staples that to me do not appear suitable for the job. I phoned Argos and explained what had happened and was told we will send you a replacement. I explained that I want a refund which they initially refused until I quoted the Sale of Goods Act. They then stated that they would collect the bed but I had to book a time when the delivery van was available which meant taking time off work. I was then told I could not have any money back until after the bed was collected meaning I have to sleep on the floor as I need the money returned to buy another bed. I was told if I accepted a replacement I would get a blow up bed until the replacement arrived but as I wanted a refund I got nothing
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Posted 11 years ago
My book is called The BFG. Author Roald Dahl.I like this book becusae its exsating and funny.My favourite bit was when the BFG was talking about thegiant called bone cruncher.I would recommend it to a friend becusae its realy really good to read and it's funny to.love Lola
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Posted 11 years ago
I like buying thing at argos
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Posted 12 years ago
argos really are shocking!! worst staff ever and the products are just as bad... definitely wont use them ever again!!!
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Posted 12 years ago
Brilliant staff in your Kilmarnock store this morning, thank you!
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Posted 12 years ago
many thanks to Becky in your Wishaw store. Best service from a member of staffI've had in ANY shop for a long time! Thanks Becky!
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Posted 12 years ago
Think Argos have possibly the worst customer service in the world
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Posted 12 years ago
The customer service at Argos is full of bollocks!
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Posted 12 years ago
Poor customer service by Argos today. First they lost my internet order - then unhelpful to the point of rude on the 0800 number! wasted both my time & money
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Posted 12 years ago
Refusing to exchange faulty pushchair unless pay more money! Absolutely disgusting customer service , risking child safety!
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Posted 12 years ago
Argos is rated 2.7 based on 4,076 reviews