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Argos Reviews

2.7 Rating 4,075 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
they advertise "same day delivery" and " in stock" this is untrue, awful customer service
Helpful Report
Posted 9 years ago
I bought an appliance online, the Argos customer adviser assured me it was in stock and I paid in full, I was then asked to call a premium rate number to arrange delivery, was asked all sorts of questions regarding the size of my kitchen window ? the electrical points around, measurements of kitchen and outside area etc., I was then told it would be a month before they could deliver ! I complained to Argos who did nothing, it was actually over a month until I rcvd the appliance, I complained again to Argos who promised me my delivery charge refund, which they did not honour, shocking service, they take your money then leave you to arrange delivery ( that you have already paid for ) with a third party, they had my money for over a month, shocking ! never again !
Helpful Report
Posted 9 years ago
I previously left a review with two stars due to the extremely poor service I had received from Argos on line, regarding New Age Garage Furniture which arrived late, and in a damaged condition. I now need to downgrade this even further, as since leaving that review I have been desperately trying to get a replacement date, and still not able to achieve this. I have issued Argos with a Formal Complaint, and as yet, Argos have not had the common decency to recognise this complaint, or respond. Clearly, the worst issue is the lack of ability to fulfill their obligation of delivering my order in an undamaged condition, to the timeframe they claim.
Helpful Report
Posted 9 years ago
Airdrie - customer service shocking, waiting time for items 10 mins and only 2 people in shop
Helpful Report
Posted 9 years ago
I ordered online a number of pieces of "New Age Bold" garage furniture. Twice the order was partially overlooked, the time frames quoted were not honoured, the customer relations team stating that the product comes direct from the manufacturer, so using this as an excuse. The relationship between the manufacturer and Argos as a retailer in this instance has fallen extremely short of what is acceptable in this day and age. Many many emails, many many telephone conversations, lots of dishonoured timeframes, damaged goods delivered, and not yet replaced, I can only say, how poor Argos have been in my experience.
Helpful Report
Posted 9 years ago
Shocking. Paid £1300 for an American fridge freezer and range cooker. Delivery turns up and "Expert Logistics" won't take them up six stairs into the house. Whats the point of selling appliances if you won't deliver them. I will not be using Argos again. Expert Logistics...don't make me laugh.
Helpful Report
Posted 9 years ago
Went to my local store on Monday to purchase a Dyson V6 which was on offer for £199. This was not in stock so reserved it and given a reservation number and told to collect today (Thursday). Asked if I paid now or on collection, informed on collection. When I went into store today was informed the price was now £299. I explained I had my reservation number etc., but was turned away. At no time was I informed that the price could go up even if I reserved the item. Absolutely disgusted with the service I received.
Helpful Report
Posted 9 years ago
We purchased a chest freezer on the strength of a 7 working day delivery only to be phoned by delivery company and be told it would be 3 weeks delivery as they wait until they have a full load before delivering to a certain area I think this is blatant false advertising on Argos behalf I instantly cancelled our order in this day and age companies can deliver within 2 to 3 days not weeks will not order from Argos again they should not be allowed to advertise a service that they quite clearly cannot deliver on
Helpful Report
Posted 9 years ago
Went into store and ordered my sofa and units-all brilliant until the delivery turned up!!! I couldn't get my front door off and fair enough the drivers said they weren't allowed to touch it but when the sofa came out of the van I could see it would fit anyhow as smaller than the one we just got out. Delivery men disagreed and said it wouldn't fit at all so could arrange another delivery. I said I would get it in by getting my husband to leave work and remove the window. They then just left it in the street without even trying to get any of it in and off they went. I called my teenage son to have a look and he agreed with me and we picked it up and got it in the door without any problems at all. I felt totally let down down that they never listened and didn't even try to get it in-my husband wasn't happy either as he left work and lost pay because he was on his way home when I rang to tell him not to bother as done it. Will definitely think twice for getting anything by home delivery again- just really glad it didn't rain!!!
Helpful Report
Posted 9 years ago
Same day delivery is excellent, I didn't have time to head to the local Argos I was near before travelling home. On arrival home I purchased an item online at 4 PM on a Sunday afternoon and it stated delivery was still available between 7 and 10 PM the same day. It arrived at 8:10 PM - amazing, well done Argos - for £3.95 its worth every penny and beats Amazon hands down - brilliant !
Helpful Report
Posted 9 years ago
I ordered an activity centre for my grandson one evening on line. I was informed that it could be delivered next day--- and it was. At 7am I was texted a 2 hour slot, and was then texted 15 mins before delivery. My delivery driver was a lovely young woman, who was both polite and helpful. 10/10 for Argos delivery--thank you
Helpful Report
Posted 9 years ago
Ordered a fireplace back in January. Eventually cancelled it in October after 7 deliveries, one no show delivery (with no notice), mostly damaged goods or completely wrong fireplaces delivered. Continually on the phone to Customer Service and how many managers dealt with us I couldn't even remember!!!! Given £60 in vouchers as a sorry!!!! Dreadful service and one very unhappy angry 'EX' customer. Went elsewhere & same fireplace delivered within 10 days with no hassle whatsoever.
Helpful Report
Posted 9 years ago
I recently moved and I bought a great deal of products from Argos at Lewisham. One of them was a duck feather duvet from their own company Living. Due to poor product quality control the feathers were not washed and the duvet smelled like bad fish, making it impossible to use. I should have guessed that something is wrong as the product was not delivered in the advertised package but in a sealed plain bag with its tags inside. I took the product back for a refund as it was obviously defective.They said that for the exact product they don't refund once it is opened. Like I could know it smells before opening it. Looking at the customer reviews, many have complained about the smell. These people should care more for their customers, that in many cases have spent a lot of money in their stores. I am not buying from Argos again. Well done losing a customer.
Helpful Report
Posted 9 years ago
I have bought bedroom furniture and a digital camera from your Stratford Upon Avon store,both visits where superb, your sales staff dont just take orders but also give correct advise and my overall comment would be FIRST CLASS AND THANKYOU.
Helpful Report
Posted 9 years ago
Fast track delivered my order 3 hours after l left the store superb. Driver was Tom Cunningham fast track indeed.
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Posted 9 years ago
Completely unsatisfied! Couldn't be more unhelpful with the delivery of my washing machine. In the end it was easier to cancel item and order with another company. Would not recommend.
Helpful Report
Posted 9 years ago
I ordered a large suitcase to be delivered next day waited in all day and it never came finally came the next day but was the wrong item rang argos took ages for the person on the phone to sort it out he had nt got a clue what to do after a very long time on the phone they are sending out the correct case in 2 days ?why not next day it was their fault but they couldn't care less .absolutely disgusting customer service
Helpful Report
Posted 9 years ago
Charlie at East Grinstead was helpful, polite, friendly and calm today when we needed to change our order. First class customer service. Thanks so much.
Helpful Report
Posted 9 years ago
Bought a samsung galazy tab and find although ove been an excellent and loyal customer you have no purchasr history to aid a pronlem im having. Seems samsung have latched on to this major flaw!! Truly disappointed in you both
Helpful Report
Posted 9 years ago
Still waiting for I phone with no information update nobody knows anything so why did they what they don't have ???? Not professional or correct.
Helpful Report
Posted 9 years ago
Argos is rated 2.7 based on 4,075 reviews