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Argos Reviews

2.7 Rating 4,090 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,090 reviews
Shipping & Delivery
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Courier
Customer Service
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Telephone, Live Chat
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Bought a bed on line and paid for it, when it was delivered the delivery men refused to take it upstairs for me and left it in the hallway, I am a 68 yr old disabled man with very imited movement I had got rid of my old bed so because of Argos I had to spend the night in a chair, my careers son took the bed upstairs for me on his own, the customer service was a wast of timeI will never use Argo again
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Posted 9 years ago
I couldnt get my order sorted online, i phoned half expecting it to be closed as it was sunday but no it wasnt and a lovely lass helped me sort my order and argos card. Theneshe helped me with it all and it was delivered 2 hours later on a Sunday, first class service thank you!!
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Posted 9 years ago
I ordered an item online that showed in stock and paid for it to be delivered. That evening I got a call from Argos saying it was not in stock and a refund would be given. Not the best of service from a large company, very disappointing at this time of year. Will now have to look for item elsewhere!
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Posted 9 years ago
Constant issues, I spent a fortune in argos Christmas shopping and have had so many problems without any resolve. The worst customer service I drive a hour to collect my fastttavk delivery and the stock was not even there and nobody cared took 12 days and constant emails for a refund
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Posted 9 years ago
Very poor service. What is the point of having a fast track service which emails you instantly saying go to store now - if the store give conflicting information about your item being ready and that there is a problem with the website. The queue of people with the same issue said it all at Halesowen. Poor store, poor management who have little customer service experience. Very rude.
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Posted 9 years ago
Ordered 4 items on fast track. 3 items in store and 1 few days later. Husband was bringing me over and 1 item was for him for xmas so asked to just collect 2 and would pick up the one for him when collecting 4th item. What do they do but bring his present out 1st knowing I wasn't collecting it today so he saw present. Thanks Torquay for spoiling xmas
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Posted 9 years ago
I bought a google chromecast tv receiver 4 days ago tried to take it back to get a refund yesterday and they wouldn't take the item back so I emailed customer services and the reply I got was that they won't override the shops decision all I did was take the item out of the box and look at it what a disgrace for such a big company so much for their 30 day return policy it stinks
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Posted 9 years ago
Ordered 2 items online received email order accepted and took my money, an hour later one item cancelled, went 5 miles away to Argos to cancel the other item, quoted their terms and conditions to the Manager Emma, she didn't have a clue and was full of bull, treating custormers second class is not right, 5 days to get my money back, I have reported them to trading standards, won't use them again, rubbish service.
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Posted 9 years ago
I just tried to order my other half an Xmas present to be told that Argos will not deliver certain products. It's a shame because it's far too large for me to carry alone, I can't ask him to help because it's a surprise and considering the value of the product and the fact it's electrical I wouldn't want to risk having to stop and put it on the ground in case the water damaged it. Incredibly disappointed in Argos for this
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Posted 9 years ago
I purchased a bracelet for my mum, when I got back to my car, I had another look at it and when I was fastening the clasp it broke, I took it straight back and was given a replacement. I gave my mum her present, which she has worn three times in total, as its only worn occasionally. On the third time of putting it on, the clasp broke, so I took it back to the store in leigh, where I was told, I should have taken out the extra warranty and because I purchased it ten months ago, they wouldn't replace it or repair it and neither give me my money back. They said, it wasn't a fault, even though the first one broke in the same place. I was then told that because it broke when my mum was putting it on, it wasn't covered by the one year warranty. I thought that was the idea... that you have to put it on to wear it!!! Obviously there is a fault with this bracelet or I must be so unlucky to have purchased the only two that had clasps not fit for purpose. Oh, yes and I was then dismissed!!! Being told again, I should have taken out the warranty, I thought it had a year's warranty anyway. I'm sending a letter to your head office....I want my money back!!!
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Posted 9 years ago
I ordered 3 items and paid for delivery, the first delivery attempt nothing, second delivery attempt nothing, third attempt had a phone call informing me that i would receive all 3 items in the next 2 hours, only received 2 items. Rubbish customer service and rubbish delivery will never use Argos again.
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Posted 9 years ago
Worst. Customer ser v I ce
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Posted 9 years ago
Order item on line paid amount requested then got text and email to say ready to collect. After getting dressed up to keep warm travelled to store and was told it's cancelled as we do not have item you should of got a email. No I never worse still I have to wait a couple of days to get money back. Load of crap cost me taxi there and back lost out big time. Bad company in my eyes not to be trusted even when confirm item ready.
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Posted 9 years ago
Simply not enough staff. This has been going on for months. I will be avoiding going to Argos especially over xmas.
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Posted 9 years ago
Rang Argos customer service with a question about collection codes. The lady who answered my call did not know what collection codes were and kept asking me if I had placed an order and would I like to pick my order up in store? It was like talking to a child. She put me on hold while she spoke to her manager, after 14 minutes on hold I gave up. What is the point of having people in your customer service department if they are unaware of Argos policies and procedures?
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Posted 9 years ago
A lovely saleswoman, Shams, from the town centre Huddersfield branch helped me carry a large & heavy electric scooter to my car today. She went out of her way to help despite the store being full. The store is lucky to have such a loyal & enthusiastic member of staff.
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Posted 9 years ago
Fast Track...? Yeah Right...! "Collect in store in as little as 60 MINUTES" ....., thats what fast track really means at Airdrie branch.... the customer service is appalling.
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Posted 9 years ago
washing machine broke, its got a year guarantee I've had it 6 months. called up booked an engineer, he never showed up. turns out he was sick and i was supposed to be called and informed. Total of three times an engineer has failed to turn up so three weeks without a washing machine.
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Posted 9 years ago
delivery service and customer service really bad
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Posted 9 years ago
Forget TV for ten days or buy a replacement. Our Freesat set top box started to malfunction so I rang Argos under their extended warranty. They put me on to D&G who would fix it. After two and a half hours on the phone the best offer was to have the set top box couriered 200 miles and then fixed and couriered back. This would take ten days, they said. Meanwhile as a 77 year old partially disabled I can sit at home and stare at the walls. The next offer was to refund the price of the warranty so that I can buy a replacement. That is the end of me with D&G and Argos.
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Posted 9 years ago
Argos is rated 2.7 based on 4,090 reviews