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Argos Reviews

2.7 Rating 4,075 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Your company are a disgrace i have an email telling me I have a £10 refund and have been promised it now for 5 weeks it never arrives, I spent £200 with your company and you treat me like Im stupid I will continue to leave feed back on every blogging site Im on and on FB I will never order from your company again you obviously dont want satisfied customers you must be happy with the bad reputation you are getting
Helpful Report
Posted 6 years ago
Argos asked for review of Rattan Effect Stacking Chair - Dark Grey My review below was rejected "Unfortunately we could not publish your review as it did not meet our guidelines" Risk of Injury I bought 4 of these ,light weight and look good. Ist day some guest came and a very slim guest sat on one of these(No bending,twisting or leaning etc) and this chair broke at leg to chair junction. Luckily person did not fall and although a bit of skin trapped and hurt but no major injury.It could have been worse if somebody a bit heavier was sitting.Packed and returned next day . Still looking for some sturdy plastic chairs. I can not find anything in review against guideline except that this is true picture of product.(had attached two pictures of the broken chair as well) Guidelines are copied below We encourage you to resubmit your review on Argos Home Rattan Effect Stacking Chair - Dark Grey keeping it informative, product specific and not including: Personal information: protect your identity Prices, offers or links: which are subject to change Mentions of other companies or websites Other inappropriate or unhelpful content Now i have lost trust in all the review on argos site.
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Posted 6 years ago
Easy to order what I wanted, simple to pick up
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Posted 6 years ago
They always have what I want and usually have great offers too.
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Posted 6 years ago
Wanted to return a laptop but refused saying they couldn’t be sure we hadn’t used it. Nice one Argos you got me I won’t be buying anything from you again.
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Posted 6 years ago
Argos what are you playing at, bought rattan 8 cube garden set, wife cut her finger with sharp edges, table legs would not line up and parts missing, so after a week second set delivered today and guess what , this one faulty aswell rubber missing on glass table top and one of the port holes completely covered by bad welding, I’ve waisted over 5 hours putting the sets together, now you can’t pick this one up until next week, not good enough Argos, after shopping with you for many years I will return this set along with my Argos store card,
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Posted 6 years ago
bought an item few days ago and its…😭😭😭 I bought an item few days ago and its faulty... I wanted to return but Argos/A gross said they do not have return address... I cannot return it to a stores as I am not currently in the UK. I really DO NOT recommend Argos as its customer service is SH... So I am now stuck with its sh#tty item.😭😭😭
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Posted 6 years ago
How lucky Argos is to have a staff member called Michelle working at Speke retail park always goes the extra mile for customer twice I’ve had dealings with Michelle and helped me enormously well done Michelle
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Posted 6 years ago
Ordered an Indesit machine through Argos to be delivered within 5 days. 8 days later and hit point messing about without the delivery and cancelling the order I have taken my business to another company with a 48 hour delivery. I have lost a days pay waiting in for hotpoint to deliver. When ordering the machine it did not say it would be delivered direct from manufacturer and not Argos
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Posted 6 years ago
Absolutely useless as a company. Don't know how to run a customer service department. Or a company for that matter. After a sale of a product, its all about them. Don't buy anything on one of their buy now pay later schemes. Due to argos, I was unable to obtain a mortgage, with a full credit rating and deposit. Due to them not undertaking anything properly and then arguing for 4 months afterwards that they were in the right. Ombudsman contacted!!!
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Posted 6 years ago
Poor experience - was sold a used Now TV stick as new. Stick had previously been activated by a previous customer who had used up 30 days of a 31 day sky sports pass. Wasted two hours with Now TV support trying to sort out the problem before it became clear what the issue was. Whilst I got a full refund, the compensation I got was derisory (£10) and it took me half an hour to get it. Can't be bothered to pursue them any further apart from not going to Argos again.
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Posted 6 years ago
terrible service - faulty items returned but not refunded. Contacted Argos many times and spent 2 hours in total on phone and livechat. Staff totally untrained and seems to have no clue what is going on. Argos could not understand why I haven't received payment and promised to investigate. Two weeks later, contacted Argos AGAIN and they still have no idea and AGAIN promised to investigate. Shameful service by Argos.
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Posted 6 years ago
Absolute disgrace, ordered washer with installation package and two days later was informed they made an error and driver could not fit, asked what they were going to do they said " I surges you get a plumber" absolutely appalling, no customer service what so ever, never use them again
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Posted 6 years ago
I’m still siting for my relivery.Last night the man I spoke to said it wasn’t. Sent out for delivery although a text message rated it had.He said I’ll get it todaySpke delivery service not recognising my Yodel code saying it doesn’t exist.Spoke to woman before I checked this myself she did it had been dispatched.I’m sorry but f I don’t receive this item today I’ll be making a formal complaint a I don’t think she has been cautious. In checking the yodel tracking a well.Teps likebthis are spoiling it for people like your been Argos rep who I spoke to last night..It’s like some of you don’t care because the item has already been paid for.I also haveother things I need to do which is wasting my timeI can’t drive bit use a wheelchair.Res excuse this morning sad it was because it had been a bank holiday.I don’t believe her.I do actually work as I’m Of this week.
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Posted 6 years ago
The delivery men that delivered my 8 boxes of heavy furniture took them upstairs for me and placed them down even though it must have made them tired. Many thanks for your professionalism!
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Posted 6 years ago
Needed some clarification about a product I was thinking about buying so asked a question. This evening I got an email telling me the question had been answered. It hadn't. And it's not the first time it's happened either. Really annoying. Will go elsewhere.
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Posted 6 years ago
Ordered an on line to be delivered. When I received the confirmation email i realised it was the wrong address. Through argos livechat this was resolved
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Posted 6 years ago
Bought a laptop, not working well. Two weeks outside the 30 day return period, I went to the store to change it. They refused, offering a repair, which would take over 21 days. I called customer services, who confirmed that it was a branch matter and they could not be involved only to mediate they did and the same replies. I was even planning to change it for a more expensive model, they did not want to know. Argos has my low rating.
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Posted 6 years ago
MANY ARGOS SPECIAL Offers do not infact exist. YOU WASTE TIME CHECKING LOCAL STOCKS, NATIONAL STOCKS AND HOME DELIVERY ALL UNAVAILABLE. Just a con trick to suck you in to buy something else.
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Posted 6 years ago
I had an amazing experience with Jorge. He went above and beyond to make sure I would get the unit I liked most and also making sure my application was approved. He is very patient and polite. He will guide you all the way through your process. Love Jorge
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Posted 6 years ago
Argos is rated 2.7 based on 4,075 reviews