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Argos Reviews

2.7 Rating 4,075 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
My worst experience with Argos I had today . Never experienced such a bad customer service like in this store ( Argos London Colney shopping centre) I had to deal with the store manager Alex. I wanted a refund for an item bought just a day before. I brought back in perfect condition with original packaging and receipt. He refused to refund me and he was very rude with me . In the end went to another store near by and sorted it straight away. Shame to this store manager ( Alex) who wasted me time.
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Posted 6 years ago
Went into the store at March Cambridge to return a faulty item, I had lost my receipt but the staff could not be more helpful even though I'd gone to the wrong store by mistake they sorted out the numbers I need to contact,which I did and an engineer was arranged the same day to come in a few days time wonderful thanks very much Graham
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Posted 6 years ago
A lovely lady called mo served me, made me feel relaxed and she really focused on me.replacement care was offered and she explained thoroughly but though it wasn’t needed because I only bought a lamp mo was lovely and I will be shopping in Fort William Argos as customer service was superior
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Posted 6 years ago
I purchase a stroller. Which is from birth to 18 months. It’s too tight for my 9months old baby. I took it back exchange. I was refused. The store manager was rude did not even check the item. I contacted their customer service. They couldn’t help because it’s their policy. I had to leave it the store. I got ripped £40. You will definitely pay it elsewhere. RIP off
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Posted 6 years ago
One star given as zero star is not an option. Purchased a ProAction dishwasher just over 1 year 5 months ago, it completely died mid cycle - clearly an inherent fault at manufacture. If Argos’ budget dishwasher is not expected to last even 1/6 of the average product life expectancy (9 years) this warrants a disclaimer, failure to do so will continue to lure those living on a restricted budget into false economy that cannot be afforded. Pushed from pillar to post by so called 'customer services' - Repeatedly passed to staff in differing teams hence, having to repeat the issue over and over, being placed on hold for up to 20m at a time, being cut-off, disinterested staff (sighing, speaking over me, not listening, snorting at me) and several, obstructive, conflicting information given and out-right lies told. Complaint submitted to Sainsbury's Argos CEO John Rogers who simply passed my complaint back to the 'executive office', had he read my complaint he would know that I was not expecting a response or seeking a resolution - It was a complaint, end of. Executive Office (cough) has merely rubbed salt into an open wound. Have sent further email to John Rogers and copied in his superior Sainsbury's CEO Sainsbury's CEO Mike Coupe. After 30 years of shopping at Argos I am resolute in my decision to boycott. To say I’m disappointed is an understatement, exceptionally poor service from start to finish. Little wonder Sainsbury's is experiencing significant losses.
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Posted 6 years ago
The lady who served us today couldn't do enough to help. Brilliant service and got us sorted with a smile. Thankyou Samantha at Argos inside Sainsbury's in Ashton under Lyne
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Posted 6 years ago
My 8 year old grandson bought wireless earphones with his birthday money £80 they were not in stock so we took home delivery to which they sent out an empy box my grandson is heartbroken this was from Abbey Centre Newtownabbey
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Posted 6 years ago
2 times not delivered my order today.
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Posted 6 years ago
I ordered, Salisbury sofa set which was supposed to arrive on the 17/5/2019. Fine until I received a message which said I sofa set will be delayed until 7/6/2019, a week after my partner is due to give birth. Customer service phone, (order another sofa) live chat (problems with supplier). So out of curiosity i put the same sofa set in my in my basket to see when a new customer who hadn't ordered weeks ago who get the set. Apparently 7/5/2019, So I'm guessing no matter when you order argos will clear the back log and deliver to all new customers by 7/6/2019 be warned before they take your money. Very poor show argos and very poor customer service no resolution to the problem at all.
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Posted 6 years ago
We bought a garden table. And it was £ 13.00 cheaper in another store.
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Posted 6 years ago
Is it me or has argos got rubbish over the last 2 years. It doesn't seem to have the brand choice it's all sainsburys stuff which I could get from a Sainsburys supermarkets. The DIY tools are rubbish and the bedding is nearly all sainsburys. Where are items from fallen fruit. I use to get everything from argos but not now it's rubbish.
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Posted 6 years ago
Argos....what are you doing using the delivery firm yodel. What a mess with my delivery today. Waited in all day to he told by e mail delivered through gate . Well if the driver walked through a 6ft wood gate bolted and padlocked he a magician. Parcel gone else where but not to me. Read the reviews on yodel and looks like i have to put it down to experience and take the loss if a new hose pipe. Been told card through door but if hose gone to wrong address what good is that. Argos please change to another firm.
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Posted 6 years ago
2nd day the Hoover (£380)is not delivered. Booked slot 10:00-13:00, the driver decided to deliver at 09:10. Still I was the bad one and they rearranged delivery without any extra costs. Product is marked as delivered on my account. 2nd days still no news if I will receive it and when. Amazon will soon close them down for good.
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Posted 6 years ago
Is it me or is argos rubbish now. After alway picking up the argos catalog when I needed to buy/replace something I'm finding over the last 2 years it's rubbish most items are Sainsburys no real offers, no DIY tools (big name). I use yo buy fallen fruit items but since Sainsbury have taken over are no longer available from argos. It's just Sainsburys items that I could buy from a Sainsburys supermarkets.
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Posted 6 years ago
Amazon link: https://www.amazon.co.uk/Forest-HARBE5HD-5ft-Harvington-Bench/dp/B06XWFG8BV/ref=sr_1_95?keywords=garden+benches&qid=1556709341&s=gateway&sr=8-95 Item: Forest 5ft Havrington Garden Bench Firstly, I need to say that I’m not in the habit of complaining but having purchased the above product and had the assembly issues that I have, I feel that I do need to bring this to your attention. Also, and the icing on the cake, is the fact that exactly the same product (supplied directly by Forest), is on Amazon for over £50 less. The Item arrived on Monday, as advised. However, when I unpacked the contents, the bag containing the screws and lugs was full of water and what looked like sand - and must have been for sometime, as all the fixings were corroded. The lugs were so badly corroded that it was imposable to screw into them and I had to purchase replacements in Brighton on Tuesday. Also the depth of the lug holes varied so much that it was very difficult to align the lugs and screw fixings. You can imagine my frustrations, have since read the rehires on your web site, where a number of purchasers seem to have had the same issues with fixings. You can also imagine that I was not happy to see that the same item (direct from the manufacture) is over £50 less on Amazon. I've emailed the CEO today!
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Posted 6 years ago
After being a loyal customer to Argos for some time, I ordered a fridge freezer on April the 19th. I was told the item would be delivered within 12 days, it is now the 30th of April, I spoke to an online advisor today as I had no contact regarding a delivery day and I find out there’s been an error on their behalf. They then tell me the earliest they can deliver is the 12th of may which would be 23 days after I placed my order. I had a refund, with no real apology! Safe to say I will not use Argos again
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Posted 6 years ago
I called today to let them know the fittings for my furniture were missing. The awesome girl ( Liverpool accent) on the other end, checked stock, found they had them ready to go and organised the shipment for free direct to my house. Amazing service and in all my time dealing with argos, I have always found them excellent. well done
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Posted 6 years ago
Argos are always helpful and have very courteous staff.and quick to sort out dilemmas.
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Posted 6 years ago
Product is rubbish, no way to review it and the returns policy needs changing, how can I return an item that I have used as that is the only way I can see if its any good and it wasn't, wanted to return it but the easy returns aren't easy at all
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Posted 6 years ago
Ordered a sofa and two chairs at £1558 but unfortunately have to cancel as address can’t be changed for delivery tomorrow and couldn’t be changed online after I ordered. Will go somewhere else as paid cash . Customer services said they can’t change address as it is already processed. Think it’s a joke as I have already had bunk beds delivered to this address.
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Posted 6 years ago
Argos is rated 2.7 based on 4,075 reviews