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Argos Reviews

2.7 Rating 4,066 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,066 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
If I could rate this 0 I would, got a wardrobe from here only to discover there were no poles to hang my clothes on, so phoned them up and they said I would have to wait 4 weeks for poles as they have to order them, finally got them only to see they sent 2 planks of wood instead of poles how I’m I supposed to hang my clothes on planks of wood, there a total joke would never buy furniture from them ever.
Helpful Report
Posted 6 years ago
bought trampoline missing parts went back twice still some bolts missing used my own local staff helpful enough reported to argos ignored not a pleasant retail experience
Helpful Report
Posted 6 years ago
Masked avenue peterborough 2 tills both account card problems 25 mins waiting no sorry to keep u waiting sadly hard poor seating in this store if any as I have bad back so standing difficult person served me Maya 4.26pm
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Posted 6 years ago
I really love Argo
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Posted 6 years ago
The wood is very cheap and has broken while trying to assemble, Parts were missing!! We are very angry and we will never buy from them again! I would rate this 0 stars.
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Posted 6 years ago
I have just got my mobile phone bill and noticed that I had been charged £11 for phoning customer services to sort out a problem with argos delivering parcel to address that I hadn't lived in for three years so I phoned them before it was going to be delivered and gave them my address which I had already had parcel delivered to so cant understand my it was going to old address yes they refunded my bill but then i got hit with £11 charges for having to call them
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Posted 6 years ago
Great to buy from. Excellent service
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Posted 6 years ago
I was served today by Emma Ford and Julianne Lewin at the East Grinstead store and they were very friendly and helpful and definitely knew what they were doing, You don’t often get this from most high street stores so I thought they deserve credit for how they helped me today.
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Posted 6 years ago
Called argos customer service asked about price match was told that they dont do price match when on internet it say does vary misleading
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Posted 6 years ago
we bought 432/7411 illuminated bathroom mirror with shaver point 1.3.2018 and in its in a unused bathroom. when I was dusting the mirror last week saw the mirror was breaking down at the back on the edge, so disappointed as looks lovely and for it to be ruined already was so disappointing.
Helpful Report
Posted 6 years ago
I buy quite a lot from Argos and found them really good to deal with but today they excelled themselves had to return a very large table and chairs set they collected the item with very basic packaging at the agreed time and I had a refund in my bank less than 15 minutes after they collected it brilliant service from start to finish
Helpful Report
Posted 6 years ago
I got served by a fantastic lady called Karen at argos Leeds headrow. I previously have had all sorts of problems getting a dishwasher exchanged due to it having a manufacturers fault and seriously thought I was in for more. Karen though sorted the problem out. the new dishwasher was more expensive and after Karen explained my troubles to head office I didn't have to pay the extra. Argos you have a fantastic employee in Karen who possess excellent customer service skills and it was refreshing to see it was just as important to her to help me sort my problem out as it was to me. Thanks again and Karen thank you no more washing pots yay x
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Posted 6 years ago
Collect my purchase from Argos Green lanes. It was quick and Antoinette who served me was very helpful and very pleasant.
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Posted 6 years ago
I was told my washer was in stock, waited in, telephone rang twice and was put down when I answered it, I thought that was a sign Goods on its way. Waited in all day, phoned company they said they had text me On my phone, they never had my mobile number, was told its out of stock and would be 3 wk when I would get it. How can something be in stock when purchasing them out of stock. Something is not right!
Helpful Report
Posted 6 years ago
Very easy to use online or very helpful in store
Helpful Report
Posted 6 years ago
I've been waiting for more then a month a gift that I made for a friend to arrive as the only option to get it was a delivery. I went to the local Argos 5 times without obtaining anything more than "we can't do anything". I even went to ask for a refound and after almost two weeks I haven't been contacted. I call this stealing.
Helpful Report
Posted 6 years ago
They have charged me twice for one item and are rufusing to acknoweldge the second charge which has left me £143 worse of this month. Safe to say me, my friends and family are never using argos again
Helpful Report
Posted 6 years ago
Argos customer service is very poor! We ordered a bed that comes in three boxes. However negligance from the courier left us with one wrong box meaning half way through putting the bed together we realised we had been given the wrong box. I rang Argos to explain and to rectify the situation ASAP. They explained I have to wait a week for the missing item to be delivered which is highly inconvienient to us as we had to dismemtel the original bed to put together the new bed! Fuming. So my three year old will have to sleep on a mattress on the floor until next week, and most mums will know what kids are like with sleep routines! Massive pain. So I explained this to ask if they could have it delivered in store quicker for me to collect, they said no but offered me a blow up bed to use for the inconvenience! I declined as I don’t need a blow up bed, and asked if there was anything else they could offer in compensation for the massive inconvenience this has caused, they said they thought that the offer of a blow up bed was sufficient! No, it’s not I’m fuming, granted it’s the delivery drivers mistake and mistake it was but still it wasn’t mine but I’m the one who will suffer! (Sleepless nights no doubt) A little compassion for the situation would have gone a long way, offer some money off, a gift voucher or even ensure they will check the delivery service is being thorough! Sorry Argos I will no longer be purchasing from you again!
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Posted 6 years ago
Bought numerous items at Argos and I'm always satisfied also if item is defective can return same... Thank you Argos
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Posted 6 years ago
Bought spear and Jackson scarifer,excellent machine,use on second high position with spring tines in,gets moss out brilliantly,staff very helpful in shop.
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Posted 6 years ago
Argos is rated 2.7 based on 4,066 reviews