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Argos Reviews

2.7 Rating 4,075 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I got served by a fantastic lady called Karen at argos Leeds headrow. I previously have had all sorts of problems getting a dishwasher exchanged due to it having a manufacturers fault and seriously thought I was in for more. Karen though sorted the problem out. the new dishwasher was more expensive and after Karen explained my troubles to head office I didn't have to pay the extra. Argos you have a fantastic employee in Karen who possess excellent customer service skills and it was refreshing to see it was just as important to her to help me sort my problem out as it was to me. Thanks again and Karen thank you no more washing pots yay x
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Posted 6 years ago
Collect my purchase from Argos Green lanes. It was quick and Antoinette who served me was very helpful and very pleasant.
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Posted 6 years ago
I was told my washer was in stock, waited in, telephone rang twice and was put down when I answered it, I thought that was a sign Goods on its way. Waited in all day, phoned company they said they had text me On my phone, they never had my mobile number, was told its out of stock and would be 3 wk when I would get it. How can something be in stock when purchasing them out of stock. Something is not right!
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Posted 6 years ago
Very easy to use online or very helpful in store
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Posted 6 years ago
I've been waiting for more then a month a gift that I made for a friend to arrive as the only option to get it was a delivery. I went to the local Argos 5 times without obtaining anything more than "we can't do anything". I even went to ask for a refound and after almost two weeks I haven't been contacted. I call this stealing.
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Posted 6 years ago
They have charged me twice for one item and are rufusing to acknoweldge the second charge which has left me £143 worse of this month. Safe to say me, my friends and family are never using argos again
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Posted 6 years ago
Argos customer service is very poor! We ordered a bed that comes in three boxes. However negligance from the courier left us with one wrong box meaning half way through putting the bed together we realised we had been given the wrong box. I rang Argos to explain and to rectify the situation ASAP. They explained I have to wait a week for the missing item to be delivered which is highly inconvienient to us as we had to dismemtel the original bed to put together the new bed! Fuming. So my three year old will have to sleep on a mattress on the floor until next week, and most mums will know what kids are like with sleep routines! Massive pain. So I explained this to ask if they could have it delivered in store quicker for me to collect, they said no but offered me a blow up bed to use for the inconvenience! I declined as I don’t need a blow up bed, and asked if there was anything else they could offer in compensation for the massive inconvenience this has caused, they said they thought that the offer of a blow up bed was sufficient! No, it’s not I’m fuming, granted it’s the delivery drivers mistake and mistake it was but still it wasn’t mine but I’m the one who will suffer! (Sleepless nights no doubt) A little compassion for the situation would have gone a long way, offer some money off, a gift voucher or even ensure they will check the delivery service is being thorough! Sorry Argos I will no longer be purchasing from you again!
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Posted 6 years ago
Bought numerous items at Argos and I'm always satisfied also if item is defective can return same... Thank you Argos
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Posted 6 years ago
Bought spear and Jackson scarifer,excellent machine,use on second high position with spring tines in,gets moss out brilliantly,staff very helpful in shop.
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Posted 6 years ago
Bought a Motorola phone advertised as having contactless payment/NFC. It didn't. Customer service not interested, dismissing it as a misprint. Even now, the company is still allowed to advertise it with the same so called misprint!
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Posted 6 years ago
I went to argos and purchase a Samsung galaxy tab A the product was faulty i went the same day for an exchange but they refused because it was out of the box and they cant see the fault i mean how can they when i said the screen keeps going blank every now and then she only checked it for 30 sec very disappointed never going bk again
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Posted 6 years ago
Argos Customer Service Staff are long-suffering and patient. Their job would be a lot easier if Argos's suppliers performed proper pre-delivery checks.
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Posted 6 years ago
Following a disastrous experience with a Sharp tall upright freezer, ordered through Argus, we have changed our order to Samsung tall upright freezer. The webpage states the freezer door is reversible and can be left or right handed. Beware, if the freezer is delivered opening the wrong way, it is a CHARGEABLE EXTRA, around £80.00 to have the door reversed. Through ARGOS an engineers visit has been arranged but we must wait for the parts and pay in advance. ARGOS will make a goodwill partial payment towards the cost. To make matters worst the delivery team just dumped the new freezer in our hallway and left, although an unpack and inspect option was included in the delivery instructions. The net result is we have been without a freezer since early December 2018. Unbelievable.
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Posted 6 years ago
We took delivery of a Sharp Tall Upright Freezer in December 2018, which did not work (no gas). A replacement freezer arrived in January 2019, which also had a fault, it defrosted when switched into fast freeze mode. Following three engineers visits and waiting for parts to arrive from Germany the fault cannot be fixed. We have been offered and declined a second replacement Sharp freezer. We have no faith in Sharp being third time lucky.
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Posted 6 years ago
I've been to Argos Congleton several times this week to collect a large order. The staff were brilliant! So helpful and attentive, especially Janet, who couldn't have done more for me! Thanks everyone, you're amazing!!!
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Posted 6 years ago
Shopping in town, with peace on my mind. I needed to browse and feel rested awhile. To look, at my leisure, was a great deal of fun, and to find what I needed was cheaper, as well. The people are friendly, the service is good. I'm so glad to shop here, in my neighbourhood. Thank you Argos.
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Posted 6 years ago
I shopped at Falkirk Argos and found the staff (Linda and Emma) very helpful, patient and very willing to see that the order was completed to my satisfaction. Great customer service!
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Posted 6 years ago
Went into the Argos store in strood on April 3rd and I had THE most amazing experience. I met Kim at the cash point/customer service and she was patient, warm and had an infectious smile throughout the whole process. If any company wants to show what customer service should be like; Kim is the definition without fault. I truly enjoyed my experience there and even though it's out of my area, makes me truly want to go back there again to shop.
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Posted 6 years ago
waited in all day, item never arrived, I'm sure when they know it will not be delivered that day, they can let you know, the tracking is a joke, if it were true I would have got my item,
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Posted 6 years ago
Rude staff rubbish after sales
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Posted 6 years ago
Argos is rated 2.7 based on 4,075 reviews