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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Very easy to navigate their site and find what you want
Helpful Report
Posted 6 years ago
Click and collect service is first class....Staff always helpful and friendly
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Posted 6 years ago
Friendly staff at Durham Retail park ,especially the customer services manager, pleasant and efficient .
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Posted 6 years ago
I would like to thank the lovely girl who fixed my watch bracelet in Argos Sainsbury’s Ballymena branch on the 22 Feb 2019.Thats what you call customer service.
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Posted 6 years ago
Argos kept me informed from start to pick time very happy with service provided
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Posted 6 years ago
I have bought 2 things from this store costing £400 altogether items broken and malfunction and they refuse to even change and gave numbers to get in touch with manufactures everything in argos these days brake and even with a 12 months guarantee they won't change an item that's broken in 1 month after purchase I'd advise people to stop shopping in argos because it's a joke and they are ripping people off with dodgy products and flat out refuse to change argos use to be good but these days they are robbers and never again am in shopping in any argos store and I strongly advise others not to shop at argos go somewhere else also the customer service team are arrogant and rude and refuse to help it's a joke and is discusting takin peoples money like this and refusing to have anything to do with broken items
Helpful Report
Posted 6 years ago
I bought an Atlas Grey Gloss CORNER unit from Argos. Took the day off work and hired a joiner to put the wardrobe together for me as I can’t do things like that. The joiner soon realised that a lot of the pieces were missing so I called Argos Customer Services to find out what was going on. I spoke to a man called Jacob who was very obnoxious and rude. He refused to give me his surname and demanded that nothing could be done as the corner wardrobe wasn’t a corner wardrobe as advertised and that there was nothing he could do. I asked for a full refund and that will happen once they collect the item back. I took a day from work, paid a joiner and had to deal with an obnoxious staff member. Do not order from Argos!! Absolutely shocking customer service!! How they can advertise a corner wardrobe and not send that is beyond me. Turns out someone else has had the same issues as me as they said that I’d already complained on the Tuesday but I didn’t because I only received the wardrobe on the Wednesday. That must have been another customer.
Helpful Report
Posted 6 years ago
Bought the 6 cubed storage and boxes really pleased with the overall look of this product easy to assemble look great in my conservatoryx
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Posted 6 years ago
The fact that most of the things are immediately ready to collect is simply amazing
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Posted 6 years ago
Great service. Thanks!
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Posted 6 years ago
Never buy from Argos anything poor customer service Merry hill Argos
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Posted 6 years ago
Really good customer service, staff are really helpful and friendly.
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Posted 6 years ago
Abysmal service, damaged goods failed collection hang up when complain and no calls back ref no 222635247
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Posted 6 years ago
Great range and fantastic prices
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Posted 6 years ago
Easy to use website, good choice of products at reasonable prices
Helpful Report
Posted 6 years ago
ABSOLUTLEY SHOCKING CUSTOMER SERVICE AND RETURNS POLICY, Argos do not care about customer satisfaction. I purchased a tv and it was faulty, returned it and got an exchange no problem. However the same make and model tv had the same fault, I called Argos to tell them about the fault and was told to return the tv, and i would be entitled to a refund or exchange. So I returned it again, this time to be refused a refund or exchange, because it falls out of their 30 days return policy. I was then told my only option was to have them send it away for repair, and this could take up to 16 days, 10 days later I've heard nothing, not even an update of any kind. I have made several calls expressing my dissatisfaction with all of this, and have been continuesly told different thing by Argos, nothing has been resolved, all I wanted was a refund on a faulty tv that was only 2 months old and well within warranty. You DO NOT get the same customer rights at Argos as you do with AMAZON or ASDA and other retailer's. Just remember if you purchase something from Argos and it is faulty or developes a fault, it is not as simple as returning the item like at most other good retailer's. They do not care about their customer's, and I will not be buying from Argos again, and would seriously advise others not to.
Helpful Report
Posted 6 years ago
Please don't ever collect the Argos card it is used to reap you off your hard earned money especially if you are the type who don't check your balance regularly. I was charged £32 extra for a £85 balance which I actually paid two days late according to them but for bank delays. I am paying them off asap and shedding the stupid card to pieces.
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Posted 6 years ago
I bought some stealth conqueror gaming headphones in November 2018 for my ddaughters birthday. In February 2019 they snapped. The plastic was very poor n weak. Very disappointed.
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Posted 6 years ago
Today 8/2/19 I went to argos Beeston Notts to buy a cheap casino watch 4 work - the instore browser went down and the 2 till staff were busy with lengthy enquiries - a lovely black lady on the jewellery desk went the extra mile and was helpful and efficient and got me sorted in minutes - don't know her name but give her a bonus - a credit to your company
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Posted 6 years ago
Ordered a set of weights - came very quickly. Exactly as described - very good value.
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Posted 6 years ago
Argos is rated 2.7 based on 4,050 reviews