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Argos Reviews

2.7 Rating 4,066 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,066 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I went Lewisham argos to buy trampoline , next day they delivered it but there were some parts missing and I had to go back to Lewisham Argos to get those missing items, the staff was so nice especially Sophie with her excellent customer's service, she gave me missing items and while searching for those missing items unfortunately she got a cut which I am sorry about it . But even though she had a cut she was smiling and giving excellent customer's service
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Posted 6 years ago
Horrible service at the Doncaster frenchgate store. The coloured lady on tills is rude and aggressive and speaks to other staff with a really bad attitude she’s awful I’d hate to work with her. The young girl with red hair was lovely and the coloured lady just nasty
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Posted 6 years ago
Amazing service ordered my item was not in stock but was delivered to my home free of charge 2 hours later
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Posted 6 years ago
Ordered a mattress which was delivered quickly. Delivery men were nice and helpful. Got £10 voucher to use which i used but had 2 cancel the order. I contacted argos customer service team who instantly sent me another code to use. I used that to buy another item. Well pleased. Items are well priced and got £10 off so a bargain for me. Would recommend and will definitely use in the future.
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Posted 6 years ago
Disgusting service purchased a new t.v. from store in Sainsbury camberley last July t.v. has since stopped working called store and was told it isn't there problem and it was up to us to take up the problem with the t.v. supplier direct even though argos took our money to buy the product very poor customer service
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Posted 6 years ago
purchased a shower rail holder with head and soap tray.161/7612 the product looks very good... but, comes with no screws, the rail you fix to the wall has gaps behind it (no seal) and the shower hose is a cheap plastic type which you can find in the pound shop. this will leak soon with constant movement.
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Posted 6 years ago
always great service. Quick delivery and quick contacts if any problems.
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Posted 6 years ago
Awful company. Meant to deliver between 7am and 6pm yesterday so took a day off work. Then get a text saying it willl be late up to 9pm. Then it didnt turn up. Some rubbish about the driver being sick, they first tried to say they had told me then quickly retracted that when i called them liars. Now wont go the extra mile to get me a delivery slot where i am at home as i cannot take an extra day off. Absolute rubbish.
Helpful Report
Posted 6 years ago
complaint concerning your manager at the Spalding store. An atrocious bully of a manager bringing Argos into disrepute and refusing to comply with consumer protection laws. Had a few problems with this same jerk of a manager in the past. The staff are terrified dealing with the chump. Latest incident we bought a kiddies rocket, great item but made of polystyrene and obviously broke on first use. It goes up it comes down its hardly rocket science. manager accused us of lying and said it was broken through abuse. We shall now be making an official complaint to Argos head office about this bully and also trading standards and if required the small claims court. We will also be boycotting Argos after 20yrs of shopping there because they honour their obligations, or used to. Another great British brand going to the dogs. There is ZERO complaints process for argos and customer services dont answer any emails. Best try complaining to their owners who are now sainsburys.
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Posted 6 years ago
I’ll buy the furniture is from Argos and when I fix the cupboard is broken no one don’t buy furniture is break if there is rubbish in the does not last for long
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Posted 6 years ago
bought my tv from yourself recently and it is fantastic love it. was the cheapest price for that tv anywhere
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Posted 6 years ago
I have ordered many items from Argos over the past few weeks, including furniture and household items. I have been very pleased with everything I have ordered, especially the Kentucky extendable table and chairs. Thanks also to the Argos delivery team, always on time and everyone so friendly and helpful.
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Posted 6 years ago
purchased an electric can opener it is heaven have never owned one before and very nice staff.
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Posted 6 years ago
Bought a day bed - only half has been delivered. The service is the worst I have ever experienced. 6 weeks on and after numerous phone calls, 4 day off to receive the rest of the product the issue remains unresolved. Everyone on the phone is restricted, escalation is difficult, managers are unhelpful and all I am told is you have 2 options continue to wait or take £50 off to close the matter. I have asked to speak to more senior managers and have been given the PO Box number to write to -wow. In to day's age to write to a PO Box. I was finally given a email address to which I've written twice with no result. Also placed a review which was not published because Argos policy is not to comment on their customer service. Would not recommend Argos to anyone.
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Posted 6 years ago
i bought a BUSH washing machine from argos and it didnt work so they sent another and that didnt work i have been without a washer for 2 weeks and all they have given me is 45 pounds off another washing machine i have paid out more than that in installing and uninstalling plus having my clothes washed for 2 week {family of 5 } disgusting
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Posted 6 years ago
kept up to date with the delivery of my new appliance - installed and old appliance taken away. All done with the minimum amount of fuss and two delivery chaps very helpful
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Posted 6 years ago
Very easy to navigate their site and find what you want
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Posted 6 years ago
Click and collect service is first class....Staff always helpful and friendly
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Posted 6 years ago
Friendly staff at Durham Retail park ,especially the customer services manager, pleasant and efficient .
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Posted 6 years ago
I would like to thank the lovely girl who fixed my watch bracelet in Argos Sainsbury’s Ballymena branch on the 22 Feb 2019.Thats what you call customer service.
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Posted 6 years ago
Argos is rated 2.7 based on 4,066 reviews